Jira Service Management 5.3.x upgrade notes

Jira Service Management Release Notes

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Below are some important notes on upgrading to Jira Service Management 5.3.x. For details on the new features and improvements in this release, see:

Jira Service Management 5.3 has a known issue that is causing the Atlassian Jira Diagnostics app to create excess threads, which leads to a degradation in performance. In situations of elevated database activity — for example, during a full reindex — this may lead to the entire instance crashing.

We’ve already delivered a fix for this problem in Jira Service Management 5.4.0, which is available for download. The same fix will be backported to Jira Service Management 5.3.2.

 End of support announcements

For the list of supported platforms, see Supported platforms.

 App developers

See Preparing for Jira 9.3 for any important changes regarding apps.

 Upgrade procedure

To help you upgrade to the latest and greatest:

  • See Upgrading Jira applications for complete upgrade procedures, including all available upgrade methods and pre-upgrade steps.
  • For a more tailored upgrade, go to Jira administration > Applications > Plan your upgrade. We’ll recommend a version to upgrade to, run pre-upgrade checks, and provide you with a custom upgrade guide with step-by-step instructions.
Last modified on Nov 21, 2022

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