Jira Service Management 4.17.x release notes

Release notes for earlier versions of Jira Service Management

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18 May 2021

We're excited to present Jira Service Management 4.17.


Read the upgrade notes for important details about this release and see the full list of issues resolved.

Compatible applications

If you're looking for compatible Jira applications, look no further:

Stepping up Jira security

We’ve always taken the security of our Data Center and Server products seriously. Our vulnerability management program uses an array of approaches for finding and fixing security issues, and we’re now doubling down in this space to make more improvements, faster.

Upgrading components and libraries

We’ve identified core components and third-party libraries that we’d like to upgrade to the newest, more secure versions. This will help us fix more vulnerabilities and issues than usual, and keep Jira secure. We are focusing on this effort over the next few releases.

In this release, we’ve fixed:

  • Around 100 vulnerabilities in the Jira platform

  • Over 20 vulnerabilities in Jira Service Management

  • Many internal libraries, which will make our work easier

If you’d like to learn more about some of the libraries we’ve upgraded, see our developer documentation.

Backporting to LTS releases

The stability of our LTS releases is our top priority, but that’s exactly what makes it difficult to backport the fixes quickly. We’re focusing on backporting critical fixes as we complete them, so you can also expect those in our LTS versions.

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The following features live in the Jira platform, which means they’re available for the whole Jira family — Jira Core, Jira Software, and Jira Service Management.

Custom fields now included in data pipeline export DATA CENTER

You can now include custom fields in your data pipeline exports. We’ll export system fields, standard custom fields from Jira Software and Jira Service Management, custom fields that you created, and also the ones coming from Marketplace apps if their developers made them exportable. Learn more

New supported platforms

We're welcoming a new database and browser to the list of our supported platforms. 

  • Database: Microsoft SQL Server 2019
  • Browser: Microsoft Edge (Chromium)

For more information on what's supported in this Jira version, see Supported platforms.

Resolved issues

Last modified on May 19, 2021

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