Jira Service Management 4.20.x release notes

Jira Service Management Release Notes

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19 October 2021

We're excited to present Jira Service Management 4.20.


Read the Jira Service Management 4.20.x upgrade notes for important details about this release and see the full list of issues resolved.

Compatible applications

If you're looking for compatible Jira applications, look no further:

Uninstalling or disabling Insight causes dependency issues

Due to dependencies introduced in Jira Service Management Data Center and Server 4.19 regarding Insight, you can no longer safely uninstall or remove Insight or related tables. Learn more

Jira Service Management 4.20 is a Long Term Support release
This means we'll provide bug fix releases until 4.20 reaches end of life, to address critical security, stability, data integrity, and performance issues. See our bug fix and security bug fix policies for more information.

What's changed since the last LTS release

A lot has changed since we released Jira Service Management 4.13 and Jira Software 8.13, which were the last Long Term Support releases. Have a look at our change logs to get a quick roll-up of the most important changes.

Performance reports

We run extensive performance tests to compare our Long Term Support releases to see how the new features affect Jira, and to make sure we’re not introducing any performance regressions. LTS releases are usually a few versions apart, so the improvements in performance are much more visible than between smaller, feature releases.

Resolved issues

Issues resolved in 4.20.0

Released on 19 October 2021

T Key Summary Status

Issues resolved in 4.20.1

Released on 1 November 2021

T Key Summary Status

Issues resolved in 4.20.2

Released on 17 November 2021

T Key Summary Status

Last modified on Nov 4, 2021

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