Jira Service Management 5.16.x upgrade notes

Jira Service Management Release Notes

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Here are some important notes on upgrading to Jira Service Management 5.16.x. For details on the new features and improvements in this release, see the Jira Service Management 5.16.x release notes.

Upgrade notes

Script directory for Groovy scripts

Due to the changes to Groovy scripting in Assets, during the upgrade, Jira Service Management will create a new directory (<JIRA_SHARED_HOME>/plugins/assets/groovy_scripts) in the shared home. If you notice any errors related to directory creation in the logs, create the above script directory and make sure that this directory can be read by the user running Jira. The upgrade tasks also adds any file paths used previously in Assets post functions (which are used by Jira workflows) to the allowlist.

What’s new in Groovy scripts?


End of support announcements

There are no changes to supported platforms in this release.

For the list of supported platforms, check Supported platforms.

For previous announcements, see End of support announcements.

App developers

Check out the Jira Data Center changelog for any important changes regarding apps.

Upgrade procedure

To help you upgrade to the latest and greatest:

  • See Upgrading Jira applications for complete upgrade procedures, including all available upgrade methods and pre-upgrade steps.
  • For a more tailored upgrade, go to Jira administration > Applications > Plan your upgrade. We’ll recommend a version to upgrade to, run pre-upgrade checks, and provide you with a custom upgrade guide with step-by-step instructions.
Last modified on May 9, 2024

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