Jira Service Management 5.17.x release notes

Jira Service Management Release Notes

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26 June 2024

We're excited to present Jira Service Management 5.17.



Read the Jira Service Management 5.17.x upgrade notes for important details about this release and see the full list of issues resolved.

Compatible applications

If you're looking for compatible Jira applications, look no further:

The following feature live in the Jira platform, which means it's available for Jira Software and Jira Service Management.


Jira 5.17 now has support for Client Credential Grant Flow (CCGF) as a new outgouing OAuth 2.0 integration type for email authorization. As opposed to the Authorization Code Grant, CCGF doesn’t require the user to manually authenticate and approve application-to-application connections, making it more suitable for situations where direct user interaction isn’t feasible.

With CCGF, Jira Software 9.17 now offers support for integrations with Microsoft Entra and other applications that do not require the use of JSON Web Tokens (JWTs)

How to configure outgoing links

Resolved issues

Issues resolved in 5.17.0

Last modified on Jun 27, 2024

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