Atlassian Support End of Life Policy

Atlassian supports major versions for two years after the first major iteration of that version was released (for example, we support JIRA 6.3.x for 2 years after JIRA 6.3.0 was released).

For versions that are supported, customers can raise issues via https://support.atlassian.com. If a bug is discovered, it will be prioritised based on our Bug Fixing Policy and may require you to upgrade to the version which includes the fix. For critical security bugs, please see our Security Bugfix Policy on which versions we will back port critical security fixes to. 

JIRA

JIRA Agile

JIRA Service Desk Stash Confluence

6.4 (EOL Date: Mar 17, 2017)
6.3 (EOL Date: Jul 8, 2016)

6.2 (EOL Date: Jun 11, 2016)
6.1 (EOL Date: May 22, 2016)
6.0 (EOL Date: Sep 3, 2015)

JIRA Agile EOL is determined
by the compatibility information
shown on the
Atlassian Marketplace
in conjunction with
JIRA's EOL dates.

JIRA Service Desk EOL
is determined by the
compatibility information 
shown on the
Atlassian Marketplace in
conjunction with
JIRA's EOL dates.

3.11 (EOL Date: July 14, 2017)
3.10 (EOL Date: June 9, 2017)
3.9 (EOL Date: May 14, 2017)

3.8 (EOL Date: April 1, 2017)

3.7 (EOL Date: Feb 24, 2017)

3.6 (EOL Date: Jan 13, 2017)

3.5 (EOL Date: Nov 25, 2016)

3.4 (EOL Date: Oct 21, 2016)

3.3 (EOL Date: Oct 9, 2016)

3.2 (EOL Date: Oct 8, 2016)
3.1 (EOL Date: Oct 7, 2016)
3.0 (EOL Date: Oct 7, 2016)
2.12 (EOL Date: Aug 4, 2016)
2.11 (EOL Date: Aug 4, 2016)
2.10 (EOL Date: May 22, 2016)
2.9 (EOL Date: Feb 14, 2016)
2.8 (EOL Date: Mar 10, 2016) 
2.7 (EOL Date: Nov 11, 2015) 
2.6 (EOL Date: Nov 11, 2015)
2.5 (EOL Date: Nov 11, 2015)

5.8 (EOL Date: 2 June 2017)
5.7 (EOL Date: Jan 27, 2017)
5.6 (EOL Date: Sept 4, 2016)
5.5 (EOL Date: Aug 21, 2016)
5.4 (EOL Date: Mar 18, 2016)
5.3 (EOL Date: Nov 20, 2015)
5.2 (EOL Date: Sept 19, 2015)


FishEye/Crucible

Clover

Crowd Bamboo HipChat Server

3.9 (EOL Date: August 4, 2017)
3.8 (EOL Date: April 28, 2017)

3.7 (EOL Date: Jan 27, 2017)

3.6 (EOL Date: Oct 28, 2016)

3.5 (EOL Date: Sep 17, 2016)
3.4 (EOL Date: Sep 16, 2016)
3.3 (EOL Date: Apr 4, 2016)
3.2 (EOL Date: Jan 15, 2016)
3.1 (EOL Date: Dec 2, 2015)
3.0 (EOL Date: Jul 23, 2015)
2.10 (EOL Date: Dec 3, 2015)

4.0 (EOL Date: Jul 14, 2016)
3.3 (EOL Date: Mar 31, 2016)
3.2 (EOL Date: Oct 21, 2015)

2.8 (EOL Date: Nov 10, 2016)
2.7 (EOL Date; Apr 13, 2016)
2.6 (EOL Date; Aug 14, 2015)

5.9 (EOL Date: June 11, 2017)
5.8 (EOL Date: Mar 17, 2017)
5.7 (EOL Date: Nov 11, 2016)
5.6 (EOL Date: Jul 29, 2016)
5.5 (EOL Date: Apr 28, 2016)
5.4 (EOL Date: Mar 4, 2016)
5.3 (EOL Date: Dec 11, 2015)
5.2 (EOL Date: Nov 20, 2015)
5.1 (EOL Date: Sep 13, 2015)

1.0 (EOL Date: Jan 27, 2017)
  • Versions earlier than those listed above are also classified as being in End of Life status.
  • Atlassian does not provide support for instances on versions that are End of Life. The only exception is for assistance related to upgrading from your EOL version to a supported version.
  • You can download the latest versions of our software here.
  • You can access documentation for all versions of our products here (including versions that have passed their EOL date and may not show up in your search engine).

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