Adding Assets custom fields to screens in Jira
Administering Assets
- Installing Assets
- Configuring roles and permissions
- Configuring global Jira settings
- Configuring global Assets settings
- Adding Assets custom fields to screens in Jira
- Enabling Assets custom fields on customer portals
- Adding Assets functions to workflows in Jira
- Adding approvers from Assets to requests in Jira
- Importing and exporting object schemas
- Assets REST API documentation
- Advanced usage guides
- Upgrading Insight with Jira Service Management
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You can have your objects displayed in Jira issues by adding Assets custom fields to Jira screens (just like you would with your usual Jira custom fields). This could be adding the affected business service to your incident issues, adding a computer to a hardware request issue, or adding a set of potentially affected hosts to a change request issue.
Quick overview
Here's a video on Assets custom fields if you'd like get a quick overview:
Creating Assets custom fields
You can create three types of custom fields: Default, Referenced, and Readonly.
Enabling access for customers
When you add Assets custom fields to Jira Service Management, you need to enable them for customer portals. Without these steps, customers won't be able to access these fields. Learn more about enabling Assets custom fields on customer portals
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