Adding customers
Add customers
Add customers to a project via Customers 
> Add customers. Customers on this list can raise requests in the project, via the portal or email.
Customers are automatically added to the list if your service project is open to users with Jira accounts, or allows customers to create their own accounts.
Add organizations
Add a new or existing organization to a project via Customers > Add organizations. Organizations that you add display on the Customers list, and their members can raise requests in the project via the portal or email.
Add customers to an organization
- Go to the Customers .
- Select the organization in the list.
- Click Add customers. The customers you add can raise requests in all projects that use the organization.
Because the organization can be used in multiple projects, the customers are not added to the Customers role for the project.
Remove customers from an organization
- Select an organization in the Customers list.
- Find the customer you want to remove, and then click X next to their name.
Customers you remove lose access to projects that use the organization, unless they have access through another organization, or have the Customers role for the projects.
Remove organizations from a project
- Select an organization in the Customers list.
- Select Remove from project.
When you remove an organization from a project, its members lose access to the project unless they have the Customers role for the project.