Jira Security Advisory 2019-07-10

Jira Server - Template injection in various resources - CVE-2019-11581

Summary

CVE-2019-11581 - Template injection in various resources

Advisory Release Date

 10 AM PDT (Pacific Time, -7 hours)

Product

Jira Server and Jira Data Center

Note: This includes Jira Software, Jira Core, and Jira Service Desk. Jira Cloud customers are not affected.

Versions listed are for Jira Core and Jira Software. Check the compatibility matrix to find the equivalent version for your Jira Service Desk version.

Affected Jira Server & Jira Data Center Versions

  • 4.4.x
  • 5.x.x
  • 6.x.x
  • 7.0.x
  • 7.1.x
  • 7.2.x
  • 7.3.x
  • 7.4.x
  • 7.5.x
  • 7.6.x before 7.6.14 (the fixed version for 7.6.x)
  • 7.7.x
  • 7.8.x
  • 7.9.x
  • 7.10.x
  • 7.11.x
  • 7.12.x
  • 7.13.x before 7.13.5 (the fixed version for 7.13.x)
  • 8.0.x before 8.0.3 (the fixed version for 8.0.x)
  • 8.1.x before 8.1.2 (the fixed version for 8.1.x)
  • 8.2.x before 8.2.3 (the fixed version for 8.2.x)

Fixed Jira Server & Jira Data Center Versions

  • 7.6.14
  • 7.13.5
  • 8.0.3
  • 8.1.2
  • 8.2.3
  • 8.2.4
CVE ID(s)CVE-2019-11581

Summary of Vulnerability

This advisory discloses a critical severity security vulnerability which was introduced in version 4.4.0 of Jira Server & Jira Data Center. The following versions of Jira Server & Jira Data Center are affected by this vulnerability:

  • 4.4.x
  • 5.x.x
  • 6.x.x
  • 7.0.x
  • 7.1.x
  • 7.2.x
  • 7.3.x
  • 7.4.x
  • 7.5.x
  • 7.6.x before 7.6.14 (the fixed version for 7.6.x)
  • 7.7.x
  • 7.8.x
  • 7.9.x
  • 7.10.x
  • 7.11.x
  • 7.12.x
  • 7.13.x before 7.13.5 (the fixed version for 7.13.x)
  • 8.0.x before 8.0.3 (the fixed version for 8.0.x)
  • 8.1.x before 8.1.2 (the fixed version for 8.1.x), and
  • 8.2.x before 8.2.3 (the fixed version for 8.2.x).


Customers who have upgraded Jira Server & Jira Data Center to versions 7.6.14, 7.13.5, 8.0.3, 8.1.2, 8.2.3 or 8.2.4 are not affected.

Customers using Jira Cloud are not affected.

Customers who have downloaded and installed Jira Server & Jira Data Center versions:

  • 4.4.x
  • 5.x.x
  • 6.x.x
  • 7.0.x
  • 7.1.x
  • 7.2.x
  • 7.3.x
  • 7.4.x
  • 7.5.x
  • 7.6.x before 7.6.14 (the fixed version for 7.6.x)
  • 7.7.x
  • 7.8.x
  • 7.9.x
  • 7.10.x
  • 7.11.x
  • 7.12.x
  • 7.13.x before 7.13.5 (the fixed version for 7.13.x)
  • 8.0.x before 8.0.3 (the fixed version for 8.0.x)
  • 8.1.x before 8.1.2 (the fixed version for 8.1.x), and
  • 8.2.x before 8.2.3 (the fixed version for 8.2.x)

Please upgrade your Jira Server & Jira Data Center installations immediately to fix this vulnerability.

If you have downloaded and installed Jira Service Desk from version 3.0.0 before 4.2.3, you may be affected.

The versions listed above are for Jira Software and Jira Core. Check the compatibility matrix to find the equivalent version for your Jira Service Desk version.

Template injection in various resources - CVE-2019-11581

Severity

Atlassian rates the severity level of this vulnerability as critical, according to the scale published in our Atlassian severity levels. The scale allows us to rank the severity as critical, high, moderate or low.

This is our assessment and you should evaluate its applicability to your own IT environment.

Description

There was a server-side template injection vulnerability in Jira Server and Data Center, in the ContactAdministrators and the SendBulkMail actions. For this issue to be exploitable at least one of the following conditions must be met:

  • an SMTP server has been configured in Jira and the Contact Administrators Form is enabled; or
  • an SMTP server has been configured in Jira and an attacker has "JIRA Administrators" access.

In the first case, where the Contact Administrators Form is enabled, attackers are able to exploit this issue without authentication. In the second case, attackers with "JIRA Administrators" access can exploit this issue. In either case, successful exploitation of this issue allows an attacker to remotely execute code on systems that run a vulnerable version of Jira Server or Data Center.


All versions of Jira Server and Data Center from 4.4.0 before 7.6.14 (the fixed version for 7.6.x), from 7.7.0 before 7.13.5 (the fixed version for 7.13.x), from 8.0.0 before 8.0.3 (the fixed version for 8.0.x), from 8.1.0 before 8.1.2 (the fixed version for 8.1.x), and from 8.2.0 before 8.2.3 are affected by this vulnerability. This issue can be tracked here:  JRASERVER-69532 - Getting issue details... STATUS

Acknowledgements

We would like to acknowledge Daniil Dmitriev for finding this vulnerability.

Fix

We have released the following versions of Jira Server & Jira Data Center to address this issue:

What You Need to Do

Mitigation

If you are unable to upgrade Jira immediately, then as a temporary workaround, you can:

  1. Disable the Contact Administrators Form, and block the /secure/ContactAdministrators endpoint; and
  2. Block these endpoints from being accessed:
    /secure/admin/SendBulkMail!default.jspa ,
    /admin/SendBulkMail!default.jspa , and
    /SendBulkMail!default.jspa 
    .
    Note that blocking the SendBulkMail endpoint will prevent Jira Administrators from being able to send bulk emails to users.

Blocking endpoints can be achieved by denying access in the reverse-proxy or load balancer.

After upgrading Jira, you can re-enable the Administrator Contact Form, and unblock the SendBulkMail endpoint.


Upgrading Jira

Atlassian recommends that you upgrade to the latest version. For a full description of the latest version of Jira Server & Jira Data Center, see the Release Notes. You can download the latest version of Jira Server & Jira Data Center from the Download Center.

Upgrade Jira Server & Jira Data Center to version of 8.2.4 or higher.


If you can't upgrade to the latest version (8.2.4):

(1) If you have a current feature version (a feature version released on 10 December 2018 or later), upgrade to the next bugfix version of your current feature version.

If you have feature version…

…then upgrade to this bugfix version:

8.0.x8.0.3
8.1.x8.1.2


(2) If you have a current Enterprise release version (an Enterprise release version released on 10th July 2017 or later), upgrade to the latest Enterprise release version (7.13.5).

Please note that the 7.6 Enterprise release will reach End of Life in November 2019. If you are unable to upgrade to the latest Enterprise release version (7.13.5), upgrade to 7.6.14.

If you have Enterprise release version…

…then upgrade to this version:

7.6.x

7.13.5 (Recommended)

7.6.14

7.13.x

7.13.5


(3) If you have an older version (a feature version released before 10 December 2018, or an Enterprise release version released before 10th July 2017), either upgrade to the latest version, or to the latest Enterprise release version (7.13.5).

If you have older version…

…then upgrade to any of these versions:

4.4.x

5.x.x

6.x.x

7.0.x

7.1.x

7.2.x

7.3.x

7.4.x

7.5.x

7.7.x

7.8.x

7.9.x

7.10.x

7.11.x

7.12.x

Current versions

8.0.3

8.1.2

8.2.3

Enterprise releases

7.6.14

7.13.5 (Recommended)

Support

If you did not receive an email for this advisory and you wish to receive such emails in the future go to https://my.atlassian.com/email and subscribe to Alerts emails.

If you have questions or concerns regarding this advisory, please raise a support request at https://support.atlassian.com/.

For guidance on determining whether your instance has been compromised, see Determining whether your Jira instance has been compromised by CVE-2019-11581.

References

Security Bug fix Policy

As per our new policy critical security bug fixes will be back ported in accordance with https://www.atlassian.com/trust/security/bug-fix-policy. We will release new maintenance releases for the versions covered by the policy instead of binary patches.

Binary patches are no longer released. 

Severity Levels for security issuesAtlassian security advisories include a severity level and a CVE identifier. This severity level is based on our self-calculated CVSS score for each specific vulnerability. CVSS is an industry standard vulnerability metric. You can also learn more about CVSS at FIRST.org.
End of Life PolicyOur end of life policy varies for different products. Please refer to our EOL Policy for details. 
Last modified on Mar 3, 2021

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