Approve product access requests
While your users may be able to log in to one site's product, they may not have access to all your site's products. If they come across a page for a product they can't access (i.e. another user sends them the URL), they'll see a Request access button. A user can also request access for other users to get them collaborating in the product.
Whenever a user requests access, all requests appear on the Access requests page, where you can grant or deny the request.
To approve or deny requests:
Go to your site's Admin pages at admin.atlassian.com.
Click Access requests in the sidebar.
To approve a user's request, click Grant access.
To deny a user's request, click the menu to the right and select Deny access. Selecting Deny access also prevents the user from requesting access in the future.
After you grant a user access to a product, we’ll add them to the default product group and start billing you for the new user.
After you deny a user access to a product, you can send them a short message explaining why.