Export users from a site


If you need a list of your Atlassian Cloud users—for auditing purposes, for example—you can export your user list in CSV format from the user management screen.

To export your user list:

  1. Go to  Site administration.
  2. Click Export users at the top-right.
  3. Select the users that you’d like to download:

    1. All users on the site - The file will include all users on your site, across all your groups.

    2. Users from selected groups onlySelect one or more groups and only users in these groups will be exported.

  4. Select the user status that you’d like to include:

    1. Only active users - The file will only include current active users on your site.

    2. All users - The file will include both active and inactive users.

  5. Select if you’d like to include additional data in the download:

    1. Group membership – The file will list the group(s) each user belongs to. To display multiple groups, a user will get a row in the CSV file for each group.

    2. Product access – The file will include a Yes or No value to indicate which products the user can access.  As you'll see in the example file below, the CVS file will have a column for each of your site's products (in this order):

      1. Jira Service Desk
      2. Jira Software
      3. Jira Core
      4. Confluence
  6. Click Download file.

The list of users can take a few moments to compile, but we’ll start the download automatically for you when it’s ready. If for some reason the download doesn’t start, you’re able to manually download it from this notification.


The first row of the CSV lists the column headings. Here's an example of the data in the CSV with all of the Additional Data boxes ticked:

group_name,username,full_name,email,active,created,Last active in Jira,Jira Software,Jira Core
group1,fgamble,Frank Gamble,fgamble@acme.com,Yes,21-Feb-18,16-Jul-18,Yes,Yes
group1,bgamble,Beth Gamble,bgamble@acme.com,Yes,21-Feb-18,19-Jul-18,Yes,Yes
group2,jmiles,James Miles,jmiles@acme.com,Yes,12-Jan-18,10-Aug-18,Yes,Yes
group3,fgamble,Frank Gamble,fgamble@acme.com,Yes,21-Feb-18,16-Jul-18,Yes,Yes
group3,bgamble,Beth Gamble,bgamble@acme.com,Yes,21-Feb-18,19-Jul-18,Yes,Yes
group3,jmiles,James Miles,jmiles@acme.com,Yes,12-Jan-18,10-Aug-18,Yes,Yes



Last modified on Jan 30, 2019

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.