Site access settings improvements
We've reworked the way your site access settings appear, though the core functionality of these settings has not changed. We've also added a setting to help control access requests. We'll continue to update this temporary page as we roll out the improvements. If you don’t think the content on this page applies to you, visit the Specify how users get site access page on Atlassian Cloud Support.
Users with product access also have site access. Each user that joins your site takes up a license seat for each product they have access to. If you go over the number of users in your plan, we'll let you know by email.
User invites
Enabling user invites allows any user on your site to invite additional users. Accounts created via user invites are granted default product access. This setting is off by default.
To enable user invites:
Go to your site's Administration at admin.atlassian.com:
If you're an admin for one site, you'll land on the Users page of your site.
If you're an admin for multiple sites or an organization admin, click a site's name and URL to open the Administration for that site.
Select Site access > User invites.
Check the Existing users can send invitations to anyone box and click Save changes.
Invite links
Anyone can use Invite links to get access to your site and start using a specific product. This is useful if you:
Want to get your team on-boarded quickly.
Work with contractors or clients who need fast access.
Once you have shared an invite link, anyone can use it to create a new account. For this reason, you should only share invite links with people you trust. As an added security measure, after 30 days the link expires and a new one will be created. You can also turn off invite links at any time, rendering any old links invalid.
To send an invite link to someone:
Go to your site's Administration at admin.atlassian.com:
If you're an admin for one site, you'll land on the Users page of your site.
If you're an admin for multiple sites or an organization admin, click a site's name and URL to open the Administration for that site.
Select Site access> Invite links.
Select the checkbox for the product you want to create an invite link for.
Copy the link and share it with users you want to give site access to.
New accounts created via invite links are granted default product access.
Approved domains
Users on approved domains:
Must create an Atlassian account before logging in to your site.
Can access your site from the Join site button.
Can access your site with or without an invitation.
Approved domains make it easy for users to create their own accounts. You might want to use this to:
Approve your company domain so onboarding is easier for your employees.
Approve client domains so they can always get access.
Only admins can create new accounts for users on domains that aren’t approved.
As with accounts created by admins, new accounts on approved domains are granted default product access.
To manage approved domains:
Go to your site's Administration at admin.atlassian.com:
If you're an admin for one site, you'll land on the Users page of your site.
If you're an admin for multiple sites or an organization admin, click a site's name and URL to open the Administration for that site.
Select Site access > Approved domains.
Choose from the following options:
Approve any domain. Any user on any email address will be able to sign up and access your site.
Approve the following domains. Manually define which domains are approved.
Don't approve any domain. All users will be forced to request access or be invited.
Click save changes.
With the Email site administrators when a new user gets access to the site checkbox, you can also choose whether site admins should receive an email when a new account gets access.
Access requests
Users can request access to products on your site for themselves or for other users. When they do this, the site admin will receive a notification to visit the Access requests page to deny or approve the request.
Access requests fit into two categories:
Access requests from users that are already on your site. These are users that have access to at least one product on your site. They can request access for themselves, or for others.
Access requests from users that are new to your site. These are users that aren’t on your site. They can only request access for themselves. You can modify access request permissions to stop these users from requesting themselves, though existing site users will still be able to make access requests on their behalf.
To modify access request permissions:
Go to your site's Administration at admin.atlassian.com:
If you're an admin for one site, you'll land on the Users page of your site.
If you're an admin for multiple sites or an organization admin, click a site's name and URL to open the Administration for that site.
Select Site access > Access requests.
Choose from the following options:
All new users can request access. Any user on any domain can request access.
Only new users from the following domains can request access. Manually define which domains can request access.
New users can't request access. Users who aren’t on your site can’t request access. Your existing site users can still request access for them.
Click Save changes.
Admins can approve or deny access requests at their own discretion. To approve or deny requests:
Go to your site's Administration at admin.atlassian.com:
If you're an admin for one site, you'll land on the Users page of your site.
If you're an admin for multiple sites or an organization admin, click a site's name and URL to open the Administration for that site.
Click Access requests in the sidebar.
To approve a user's request, click Approve now. To deny a user's request, click the 3 dot icon and select Deny access.
When you grant a user access to a product, they’re added to the default product group and billing starts for the new user.
When you deny a user access to a product, you can send them a short message explaining why. When users request themselves and are denied, they can't request access again.