Use Confluence as your Intranet

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Your intranet is the hub of your organization. When choosing your intranet platform, you need to ensure that the system is simple enough for non-technical users, information and content can be shared easily, and access is restricted to those within your organization. 

Confluence has a host of out-of-the-box features that allow you to share and collaborate with your colleagues, while keeping your information secure. Share things like procedures, specifications and important files, or organize company events and functions, and get your teams working together. It's one place to share, find, and collaborate to get work done.

Create your community

It's quick to add new users to your Confluence site. Build a community of Confluence users and give them access to your intranet—you'll also have a ready-made people directory.

Match your company branding

Upload your company logo, and Confluence's auto look and feel will change the color scheme to match. It'll make your intranet feel more familiar to your colleagues, and help with adoption.

A space for everything, and everything in its space

Confluence space is essentially a container for a group of pages and blog posts with related content.

When you're starting out with Confluence, the easiest way to organize things is to create a space for each team or department within your organization. Each team's space is then a place for them to create and share pages, blog posts, meeting notes, files, and much more – and becomes the place to go for team members to get the information they need.

Click Spaces in the Confluence sidebar and click Create space. Confluence provides a list of space blueprints to help get you started. 

Each space has a customizable overview, which you can edit to suit your purpose—like displaying and tracking team goals and displaying a list of team members. Use the "Team space" template to automatically add all members of the team to the overview, to help everyone get to know each other.

You can set permissions for each space, so if there's sensitive information that should only been seen by certain users or groups, you can secure it with Confluence.

Don't feel restricted to creating spaces for teams though—you can also create spaces for projects (large or small), events, and anything else where you want to collect information under a common heading or permissions structure.

Once you have some spaces set up, create some pages and blog posts to give your colleagues an example of how Confluence can be used, then invite them to create their own pages and posts.

Add a personal space

Every Confluence user can create their own personal space. It can be a place to keep your own work, add shortcuts to your most-used content, and you even get your own blog for sharing your ideas and opinions with the rest of your organization (or just those that you want to see them).

Create pages, meeting notes and more

You can create pages for anything you want in Confluence - meeting notes, project plans, decisions, and more. Pages are editable so others can contribute and keep them up to date after you create them. Choose Create from the Confluence header and choose a blank page, or use a template to get you started.

Type your page, change its layout, add images and links, and do it all without any specialist skills or training. You can also attach files – allowing everyone in a team access to assets that are critical to the project – like mockups and requirements. You and your colleagues can like the page, and comment on it to start a conversation about the content.

Confluence also offers a series of built-in page blueprints, which help you with the content and formatting of the page. The meeting notes and decisions blueprints are two that can be useful when others need to be in-the-know about what happened, and why it happened.

Avoid the reply-all and blog about it

Each space you create in Confluence has its own blog, where you and your team can share news and events, discuss important projects and developments, or congratulate a teammate for a special effort. Use blogging to foster company culture and celebrate achievements across your organization.

You can watch any blog to make sure you get updated when there's a new post. Blog posts are automatically organized by date, and grouped by year and month, so they're also easy to find.

Share stuff that matters

If you need to be sure that the right people see a page or blog post, Confluence offers a range of ways to make sure you can get their attention. Type the @ symbol and the name of a Confluence user to mention them in a page, blog post, or comment. They'll get an email notification that you've mentioned them, with a link to the page, post or comment.

There's also a Share button at the top right of every page. Type the name or email address of a user or group and send them a short message with a link to the content you're sharing.

Watch and learn

Don't miss out on important updates. Watching spaces, pages, and blogs is a great way to stay up-to-date with what's happening in your own team, or any other team or person you need to keep up with. When you watch something, you'll get email updates when changes are made or a comment is added.

There's also the Confluence activity feed, which lets you and your team see what's being worked on throughout the company.

Let team collaboration take on a life of its own

Got a question (that's not rhetorical)? Why not ask your team? Questions for Confluence is an add–on for Confluence that gives you knowledge sharing with your own Q&A service. Run company-wide polls to gauge reaction to a new marketing initiative, or let people vote on the venue for the Christmas party. Ask questions, get answers, and identify experts.

You can also try Team Calendars for Confluence for organizing and sharing team events, leave, and other important appointments. Embed each team's calendar on their overview so that everyone knows what's happening, and when.



Like what you see? Try using Confluence as your intranet.



Last modified on Feb 13, 2019

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