Allowing connections to Jira for user management

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You can allow other applications to connect to your Jira Server for the management of users and groups, and for authentication (verification of a user's login).

Examples of such applications: Atlassian Confluence, FishEye/Crucible, Bamboo, or another Jira Server.

For all of the following procedures, you must be logged in as a user with the Jira administrators global permission.

On this page:

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See centralized user management.

Allowing an application to connect to Jira for user management

Subject to certain limitations, you can connect a number of Atlassian applications to a single JIRA application for centralized user management.

When to use this option: You can connect to a server running Jira 4.3 or later, Jira Software 7.0 or later, Jira Core 7.0 or later, or Jira Service Management (formerly Jira Service Desk) 3.0 or later. Choose this option as an alternative to Atlassian Crowd, for simple configurations with a limited number of users.

To configure an application to connect to Jira as a user server:

  1. Add the application:
    1. In the upper-right corner of the screen, select Administration User Management.

    2. In the sidebar, select Jira user server.
    3. Select Add application.
    4. Enter the application name and password that the application will use when accessing your Jira server application.
    5. Enter the IP address or addresses of the application. 
    6. Save the new application.
  2. Set up the Jira user directory in the application:
    (For example, see Connecting Confluence to Jira applications for user management or Connecting Jira applications to another server.)
    1. Log in to the application that is going to connect to your Jira server for user management.
    2. Go to the application's User directories administration area.
    3. Add a new directory of type Atlassian Jira.
    4. Define the directory order (see Managing multiple directories).
  3. Create any groups in your Jira server that are required by the other application. For example, see Connecting Confluence to Jira for User Management.

Diagrams of some possible configurations

Gliffy-Confluence-To-JIRA

Diagram above: Confluence connecting to JIRA for user management.

Diagram above: One Jira site connecting to another for user management. Jira site 2 does the user management, storing the user data in its internal directory.

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Last modified on Nov 10, 2022

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