404 Error When Trying To Perform Bulk Edits in Jira Cloud

Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.

Symptoms

When trying to bulk edit issues, you will run into a Not Found (404) error with no relevant logs displayed.

Confirm the groups assigned to Bulk Change global permission

A cause of this problem is the Bulk Change global permission was assigned to a group that has been deleted and can no longer be referenced. When you try to view the group you receive an error: 

Group <users> does not exist

Perform the following steps below to re-associate a group to the Bulk Change global permission:


Last modified on Mar 31, 2025

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