Administrators can really help get a Q&A community up and running. Users who have the Confluence Administrator global permission also have permissions to administer Questions.
See Permissions to find out how to grant access to anonymous users, restrict access to Questions to specific users and groups, or grant experts some administration functions.
On this page:
Topics are added as users ask questions, but administrators can also add, edit and delete topics. This is very useful when first establishing your Q&A community.
From the Topics tab, administrators can:
- Add new topics (without asking a question).
- Add a description and icon for existing topics.
- Add subject matter experts to topic watch lists - they will be notified when new questions are asked in that topic.
- Delete topics that have no questions - the delete link only appears if a topic can be deleted.
View usage statistics
Usage statistics help you track to see how your Q&A community is growing over time. It will take a couple of weeks to gather enough data to report on - giving you plenty of time to start seeding some questions, creating topics and identifying experts.
Basic stats appear on the Questions dashboard, or you can choose the Statistics tab to see more, including a graph of questions, answers and comments per week.
View stats for all questions, or choose a space to report on.
Usage statistics are only visible to users with Confluence Administrator permissions.
If your Questions instance is public-facing there are a number of things you can do to help with search engine optimization (SEO).
Go to and choose Questions Customization to:
- Customize the title to appear in search results and browser tab when a user visits the Questions dashboard.
- Add a description to appear in search engine results for the Questions dashboard.
The Customization page also includes some lines that you can add to your server's robot.txt file to to help with indexing.