Integrate questions with your spaces

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Confluence organizes its content in spaces. Questions recognizes that some content should be available anywhere - so questions can be created outside spaces and organized just by topic, or asked inside a space, to inherit space permissions and keep things together.

If you have permissions to use Questions, you will see a 'Questions' item on the Confluence header, and questions will appear in your search results. 

On this page:

See questions asked in a space

When asking a question, people can choose to ask a question in a space. This might be for permissions reasons (to make the question private and only visible to people who can see that space) or to keep questions and pages for a team or project together. 

To view and search for questions in a space click Questions in the sidebar. 

Questions macros

Add a list of questions to a page

One way to encourage users to use questions is to display them on pages using the Questions List macro. For example, if you use Confluence as your intranet you might include the 5 most popular questions with the topic 'human-resources' on pages for new starters in your team. 

To add the macro to a page:

  1. In the editor, choose Insert > Other Macro.
  2. Select Questions List.
  3. Enter the number of questions to display.
  4. Select a filter - you can choose to show recent, popular or unanswered questions.
  5. Enter topics -  you can choose to match all or any of the topics you enter. 
  6. Choose a Space - leave this blank if you want to show all questions.
  7. Include an Ask Button if you would like users to be able to ask a question from your page.
  8. Choose Insert

The macro will show all matching questions (including questions asked in any spaces that you have permission to view). 

Use Confluence macros with questions

Some of your existing Confluence macros can be used with Questions.  You can find out more about using macros in the Confluence documentation

Add an Ask a Question button to a page

The Create from Template macro can be used to add an 'Ask a Question' button to any Confluence page.

To add the macro to a page:

  1. In the editor, choose Insert > Other Macro.
  2. Select Create from Template.
  3. Enter the Button text, for example 'Ask a Question'.
  4. Select Ask a Question from the Template Name drop down.
  5. Skip the Title and Space Key fields - these only apply for page templates.
  6. Choose Insert

Your new Ask a Question button will take you to the same place as choosing Create > Ask a question

Show questions, pages and blogs for a topic

The Content by Label macro is great for displaying a list of questions, pages and blogs that have a specific label (or topic) applied. 

To add the macro to a page:

  1. In the editor, choose Insert > Other Macro.
  2. Select Content by Label.
  3. Enter the topic or topics that you want displayed in the Labels field.
  4. Leave the Include this Content Type Only field blank. 
  5. Choose Insert.

All content, including questions, pages and blogs that contain the topics specified will appear in the list. 

Send notifications to a HipChat room

If you've connected Confluence to HipChat you can be notified when someone asks a question in your space.  It's a great way for your whole team to discover new questions. 

Head to Space Tools > Integration and follow the prompts to send notifications from your space to as many HipChat rooms as you like. 

Don't use HipChat yet? Sign up for free and start using HipChat right away.

Last modified on Aug 8, 2017

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