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To provide the widest possible audience, Questions is available to all members of Confluence's default groups.

Users with permission to use Questions can ask questions, answer questions, up vote answers and more.

Users can delete their own questions, answers and comments. Users with Confluence Administrator permissions can delete any question or answer..

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Restrict access to Questions

Users with administrator permissions for your Confluence site can choose to restrict access to Questions to particular groups. 

A good example of this is where your employees and customers both have access to your Confluence site, and you want to use Questions only for internal issues such as leave or payroll - in this situation you could grant Questions permissions to your employees group only. 

To restrict Questions to a group:

  1. Go to  > General Configuration > Confluence Questions Permissions.
  2. Choose Edit Permissions.
  3. Deselect the Use Confluence Questions checkbox for the default group (such as confluence-users).
  4. Add the groups you want to use Questions.
  5. Choose Save all

You can add as many different groups as you need. 

If a user does not have permission to use Questions, they will not see the Questions tab in the header or space sidebars, and questions will not appear in their search results.

You can further restrict access to particular questions by asking questions in a space. Only people with permission to view the space will see any questions asked there.  

Allow anonymous users to view questions

If your Confluence site allows anonymous users (users who have not logged in), you can choose to allow these users to also view questions. Anonymous users can't ask, answer, watch, or vote on questions. 

To allow anonymous users to view questions:

  1. Go to  > General Configuration > Confluence Questions Permissions.
  2. Choose Edit Permissions. 
  3. Select the can view checkbox in the Anonymous section.
  4. Choose Save all.

Allow experts to curate questions and answers 

As a Q&A community grows, administrators may want to delegate content curation activities to other users. You can choose to grant permissions to perform actions such as editing question topics or deleting comments, based on a the number of points a user has earned.

To turn on reputation based permissions:

  1. Go to  > General Configuration > Confluence Questions Customization.
  2. Select Reputation Based Permissions
  3. Choose Save.

The points required for each action are:

  • Vote down an answer - 15 points
  • Change question topic - 100 points
  • Delete a comment - 500 points
  • Edit a topic - 500 points
  • Edit another user's question, answer or comment - 500 points
  • Accept an answer on another user's question - 1500 points
  • Convert an answer to comment or a comment to answer - 1500 points

Delete other people's questions

The permission required to delete other people's questions depends on where the question was asked. 

If the question was asked in a space, anyone with the 'Delete page' space permission can delete the question. 

If the question was not asked in a space, only a Confluence administrator can delete the question. 

Last modified on Oct 29, 2021

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