Jira Service Management 11.3.x Long Term Support release change log

Jira Service Management 11.3.x release notes

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§Jira Service Management 11.3 is a Long Term Support release, and this change log gives you an overview of what's changed in earlier versions. 


About Long Term Support releases
We recommend upgrading Jira Service Management regularly. However, if your organization's process means you only upgrade about once a year, upgrading to a Long Term Support release may be a good option, as it provides continued access to critical security, stability, data integrity, and performance issues until this version reaches end of life.

 

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End of Life policy

Atlassian supports feature versions for two years after the first major iteration of that version was released. Once a version reaches End of Life (EOL), you won't receive support for it. Here are the EOL dates for Jira Service Management 10.3, 5.12, and 5.4. More about our End of Life policy

11.3

3 December 2027

10.3

5 December 2026

5.12

29 November 2025

Top features

Here's a summary of the great new features awaiting your users, in each release between 11.3 and 10.3

11.3

This is a Long Term Support release.

  • No new features, to keep things smooth and stable

Release notes
11.2
  • Farewell Opsgenie
  • Link your Jira with Confluence through OAuth 2.0
  • New REST API scopes for service accounts
  • Welcome OpenSearch in Jira Data Center
  • Optimize your instance with safeguards
  • Optimize your custom fields
  • One place to clean them all
  • Strengthen sysadmin and OS access separation
  • Protect your Jira nodes with JQL resilience
  • Connect securely with OAuth 2.0 for app links
  • Rate limiting now supports OAuth 2.0
  • Indexing and snapshots improved with OpenSearch
  • Handle large tables with
  • Cluster message cleaning service
  • React 18 and Atlaskit upgrade in Jira 11.2
Release notes
11.1

  • Faster scrolling on the customer page

  • UI updates in Assets

  • Access workload data without wait

  • Lucene removed from canned responses

  • Indexing in Assets is now simpler

  • Limit object traversal in Assets

  • Manage your integrations and automations with service accounts

  • Sign SAML authentication requests

Release notes
11.0

  • Changed sorting behavior for custom fields

  • Upgrade from ProForma Lite to ProForma full for free

  • End of support for the Original theme

  • Advance notice: OpenSearch opt-in feature ready for early access

  • App signing is now enabled by default for app installations

  • Check indexing stats in JMX

  • Simplification of multipart handling in WebWork

  • Removal of Trusted apps

Release notes
10.7

  • New version of the Assets - AWS Integration app is now available

  • Dates now follow profile timezone in Jira automation

  • Improve Jira performance with Instance optimizer

  • Redirect email replies for Jira notifications

Release notes
10.6

  • New API endpoint for reciprocal issue links

  • New database integrity check for validating issue links

Release notes
10.5

  • Group queues to organize issues

  • Limit access to Assets data in Assets Confluence Macro

  • Secure app installations with app signing

  • Save time and space with more control over data pipeline exports

  • New Aggregate API now available

  • Deprecation of Lucene-specific modules

  • End of Velocity method allowlist debug mode

Release notes
10.4

  • Say goodbye to clutter and hello to better performance

  • Automation queue supportability improvements

  • Rotate your encryption keys like clockwork

  • Customize the order of issue link types

  • New Jira Stats logging location

  • New Search API now available

Release notes
10.3

This is a Long Term Support release.

  • Dark theme is officially here
  • Light theme becomes the new default
  • ProForma app becomes free of charge
Release notes

Critical bug fixes

Every release contains a bunch of bug fixes. Here's all the ones that were deemed critical severity, and fixed since 10.3. 

Versions 10.3 to 11.3

11.3

Summary
Refresh

All 11.3 bug fixes

11.2

Summary
Refresh

All 11.2 bug fixes

11.1

Summary
Refresh

All 11.1 bug fixes

11.0

Summary
Refresh

All 11.0 bug fixes

10.7

Summary
Refresh

All 10.7 bug fixes

10.6

Summary
Refresh

All 10.6 bug fixes

10.5

Summary
Refresh

All 10.5 bug fixes
10.4

Summary
Refresh

All 10.4 bug fixes
10.3

Summary
Refresh

All 10.3 bug fixes

Supported platform changes

From time to time we'll add or end support for a platform. Here's a summary of the changes since 10.3. 

11.3

 Deprecated support for:

  • PostgreSQL 16
  • Oracle 19c
Supported platforms
11.2

In Jira 11.2, support for Microsoft SQL Server 2019 (MSSQL 2019) is deprecated.

Supported platforms
11.1

No changes

Supported platforms
11.0

Removed support for:

  • JDK 17

  • PostgreSQL 15

  • PostgreSQL 14

  • PostgreSQL 13

  • PostgreSQL 12

  • MySQL 8.0

  • Oracle 18c

  • MSSQL Server 2017

Added support for:

  • JDK 21

  • PostgreSQL 17

  • MySQL 8.4 LTS

This version of Jira will only run on Java 21.

Supported platforms
10.7

Added support for:

  • PostgreSQL 16
  • MySQL 8.4
  • Oracle 23ai
Supported platforms
10.6

Added support for:

  • Java 21 runtime level

Deprecated:

  • PostgreSQL 15

  • JDK 17

  • MySQL 8.0

  • MSSQL Server 2017

Supported platforms
10.5

No changes

Supported platforms
10.4

No changes

Supported platforms
10.3

Binary installers are available again for Jira 10.3 LTS only.  Because of this change, Java is no longer bundled with Jira. Install Java manually

Supported platforms

Technical upgrade notes

This table is a high level summary of the upgrade notes, you should read the full upgrade notes before upgrading. 

11.3

Release notes

11.2

  • Farewell Opsgenie

  • Link your Jira with Confluence through OAuth 2.0

  • New REST API scopes for service accounts

  • Welcome OpenSearch in Jira Data Center

  • Optimize your instance with safeguards

  • Optimize your custom fields

  • One place to clean them all

  • Strengthen sysadmin and OS access separation

  • Protect you Jira nodes with JQL resilience

  • Connect securely with OAuth 2.0 for app links

  • Rate limiting now supports OAuth 2.0

  • Indexing and snapshots improved with OpenSearch

  • Handle large tables with Cluster message cleaning service

  • React 18 and Atlaskit upgrade in Jira 11.2

Release notes

11.1

  • Access workload data without wait

  • Lucene removed from canned responses

  • Indexing in Assets is now simpler

  • Limit object traversal in Assets

  • Manage your integrations and automations with service accounts

  • Sign SAML authentication requests

  • React 18.3 and Atlaskit upgrade

Release notes

From Jira 11.1, upgrade notes are included in release notes


11.0

  • Check your email channel configuration

  • Spring and Jakarta upgrade

  • Upgrade to jQuery 3

  • Removal of deprecated components in AUI 10

  • End of support for LESS

  • Global serialization filter

  • Add scopes to REST endpoints to use OAuth 2.0 2LO

  • OAuth 2.0 security improvements

  • Basic authentication disabled by default

  • Updated Tomcat protocols

Upgrade notes

10.7
  • New webhook URL encoding behavior

Upgrade notes

10.6

No important changes

Upgrade notes

10.5

No important changes

Upgrade notes

10.4

No important changes

Upgrade notes

10.3No important changes

Upgrade notes


Last modified on Dec 3, 2025

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