Jira Service Management Support

Gadgets let you customize the information you display on dashboards or wallboards in Jira applications. This information may include the number of open and resolved issues, labels used in selected projects, version reports, and many more.

Both Jira admins and users can manage gadgets on dashboards. The Jira admin can make changes to the system dashboard, while users can only create and customize their personal dashboards. What the user can see in gadgets on the dashboard depends on global and project permissions.

On this page, you’ll find all the gadgets that you can install on dashboards in Jira Core (JC), Jira Software (JSW), and Jira Service Management (JSM), including additional Bamboo, Crucible, and FishEye gadgets.

Gadget	JSW	JSM	Description
Jira Core gadgets
Assigned to Me			Shows all unresolved issues assigned to you.
Bubble Chart			Tracks the correlation of issues in a project or filter during a configured period based on: the number of days issues have been open the number of comments in issues the number of participants or votes in issues Notes The horizontal axis represents the number of days when issues remained open. The vertical axis represents the number of comments in issues. The bubble colors also indicate the correlation between the days when issues remained open and the number of comments. The green indicates low values and the red color indicates high values. Only the first 200 open issues are displayed on the bubble chart. You can configure the following settings for the chart: the period during which issue comments are considered recent the basis of the bubble size (participants or votes) automatic refresh of the bubble chart data every 15 minutes relative coloring to distinguish issues with more comments from issues with fewer comments logarithmic scale (the linear scale is the default) to distribute the bubbles from each other. We recommend that you use the logarithmic scale if the bubble chart contains a large range of data.
Created vs. Resolved Chart			Shows the work progress by showing the number of created and resolved issues for a set period. Notes The chart is based on your choice of project or issue filter. The chart can be either cumulative or show the issue count. An issue is marked as resolved in the time period if its resolution date fits into this period. The resolution date is the last date when the Resolution field was set to any non-empty value.
Favorite Filters			Shows a list of all issue filters that you've added as favorite filters.
Filter Results			Shows the results of a selected issue filter on the dashboard.
Introduction			Lets you configure a message on the dashboard to say hello to users. Notes The text or HTML displayed in the gadget should be configured by the Jira admin. To do this: Go to Administration > System. In the left panel, go to General configuration. Select Edit settings. In the Introduction field, type the text that will be displayed as the introduction message on the dashboard. At the bottom of the page, select Update to save the changes.
Issue Statistics			Shows issue statistics returned from a selected project or saved filter (grouped by a selected field).
Issues In Progress			Shows all issues that are currently in progress and assigned to you.
Labels Gadget			Shows a list of all labels used in a selected project.
Pie Chart			Shows aggregated data on issues based on a selected filter.
Quick Links			Adds links to frequently used searches and operations.
Two Dimensional Filter Statistics			Shows data based on a selected issue filter. For example, you can create a filter to retrieve all open issues in a particular project. Then, you can configure the gadget to display the statistical data on this collection of issues in a table with configurable axes.
Voted Issues			Shows all issues you've voted for.
Watched Issues			Shows all issues you're watching.
Atlassian gadgets
Activity Stream			Shows activity on your instance. (Think of it as of a news feed.)
Average Age Chart			Shows the average age of unresolved issues. Notes This chart is based on your choice of project or issue filter and units of time (hours, days, weeks, months, quarters, or years). For the purposes of this gadget, an issue is defined as unresolved if it has no value in the Resolution field. The age of the issue is the difference between the current date and the date when the issue was created.
Heat Map			Shows the relative weighting of a selected field’s values in issues of a selected project or filter. For example, this gadget can be configured to show a heat map of issue priority in a particular project.
Jira Road Map			Shows which versions are due for release in a set period, as well as a summary of the progress made towards completing the issues in the versions.
Projects			Shows information on various issue filters from a selected project.
Recently Created Chart			Show a rate at which issues are being created as well as how many of these issues are resolved.
Resolution Time			Shows trends in the average time taken to resolve issues. Notes The report is based on your choice of project or issue filter and units of time (hours, days, weeks, months, quarters, or years). The resolution time is the difference between the dates when an issue was created and resolved. If the resolution date isn’t set, the gadget won’t consider this issue. The resolution date is the last date when the Resolution field was set to any non-empty value.
Time Since Chart			Show the number of issues for which a selected field was set on a selected date (for example, Created, Updated, Due, Resolved, or a custom field). Notes The Resolved field here is the system Resolution Date field. This is the last date when the Resolution field was set to any non-empty value. The report is based on your choice of project or issue filter and units of time (hours, days, weeks, months, quarters, or years).
Wallboard Spacer Gadget			Lets you modify the layout of your wallboards by adding custom space between gadgets. Notes You should set the height of a spacer in pixels and place the gadget in the preferred position on the dashboard. You can’t modify the gadget’s color as it matches the black background color in the wallboard view.
Jira Software gadgets
Agile Wallboard Gadget			Helps you see how you’re tracking with an agile board on your wallboard or dashboard.
Days Remaining in Sprint Gadget			Shows how many working days you have before the current sprint ends.
Sprint Burndown Gadget			Shows the burndown for a sprint in a line chart. Notes The vertical axis represents the estimation statistic. The gadget will only display uncompleted sprints.
Sprint Health Gadget			Shows a summary of issues in a sprint in a color-coded bar graph. Notes The colors in this gadget match the colors in the column configuration. The completed work is calculated based on the estimation statistic for a board and is represented with the green part of the progress bar. For example, if you have 50 story points in a sprint and you have 3 resolved issues with 10 story points, the Work complete will be 20% (10 out of 50 story points). The gadget doesn’t show the progress of work logged in the Remaining Estimate and Time Spent fields in Jira. Adding or removing an issue from a started sprint is considered a change of scope. The percentage is calculated by using the statistic configured for the board. For example, if you started a sprint with 50 story points and add an issue with 5 story points, the Sprint Health gadget will show a 10% scope change. If you add or remove issues without estimates, the scope change won’t be altered. If you're using Jira’s time tracking, the scope change won’t show. The Blocker field counts all blockers with the statuses To Do or In Progress. For more information, see Configuring estimation and tracking
Version Report			Tracks a projected release date for a version. This helps you monitor whether the version will release on time so you can take action if the work is falling behind.
Jira charting gadgets
Average Number of Times in Status			Shows the average number of times when issues had a selected status for a set period. Notes Requires the Jira Charting App installed.
Average Time in Status			Shows the average time that issues have spent in a selected status for a set period. Notes Requires the Jira Charting App installed. Learn more about how to use the gadget
Time to First Response			Displays the number of hours that it takes to respond to issues in a project or filter. Notes Requires the Jira Charting App installed.
Workload Pie Chart			Uses a pie chart to show matching issues for a project or filter. Notes Requires the Jira Charting App installed.
Other gadgets
Jira Issues Calendar			Generates a calendar-based view of due dates for issues and versions. Notes Requires the Jira Calendar app installed.
Test Sessions			Shows a list of test sessions.
Rich Text			The Rich Text gadget has substituted the deprecated Text gadget. The Rich Text gadget uses the rich text editor instead of the plain textarea in edit mode. The gadget doesn't contain any arbitrary HTML and won't expose the system to any security risks.
Bamboo gadgets
Bamboo Charts			Shows Bamboo plan statistics in your dashboard. Notes If you want to add the gadget to the dashboard, a Jira admin should configure the Bamboo plugin on a Jira instance. If you have multiple Bamboo servers added in Jira, only one Bamboo Charts gadget will be available per server. When you add the gadget to the Jira dashboard, you may see the following message: “The website (container) you have placed this gadget on is unauthorized. Please contact your system administrator to have it approved.” To fix this, you should configure the Bamboo site to allow Jira to draw information from it via gadgets on the dashboard. To do this, the Jira admin should first define the Jira site as an OAuth consumer in Bamboo. Then, you should perform a once-off authentication so that the gadget displays correctly.
Bamboo Plan Summary Chart			Shows a graphical summary of a Bamboo build plan. Notes If you want to add the gadget to the dashboard, a Jira admin should configure the Bamboo plugin on the Jira instance. If you have multiple Bamboo servers added in Jira, only one Bamboo Plan Summary Chart gadget will be available per server. When you add the gadget to the Jira dashboard, you may see the following message: “The website (container) you have placed this gadget on is unauthorized. Please contact your system administrator to have it approved.” To fix this, you should configure the Bamboo site to allow Jira to draw information from it via gadgets on the dashboard. To do this, the Jira admin should first define the Jira site as an OAuth consumer in Bamboo. Then, you should perform a once-off authentication so that the gadget displays correctly.
Bamboo Plans			Shows a list of all plans on a particular Bamboo server and the current status of each plan. Notes If you want to add the gadget to the dashboard, a Jira admin should configure the Bamboo plugin on the Jira instance. If you have multiple Bamboo servers added in Jira, only one Bamboo Plans gadget will be available per server. When you add the gadget to the Jira dashboard, you may see the following message: “The website (container) you have placed this gadget on is unauthorized. Please contact your system administrator to have it approved.” To fix this, you should configure the Bamboo site to allow Jira to draw information from it via gadgets on the dashboard. To do this, the Jira admin should first define the Jira site as an OAuth consumer in Bamboo. Then, you should perform a once-off authentication so that the gadget displays correctly.
Clover Coverage			Shows the clover coverage of plans from a particular Bamboo server. Notes If you want to add the gadget to the dashboard, a Jira admin should configure the Bamboo plugin on the Jira instance. If you have multiple Bamboo servers added in Jira, only one Clover Coverage gadget will be available per server. When you add the gadget to the Jira dashboard, you may see the following message: “The website (container) you have placed this gadget on is unauthorized. Please contact your system administrator to have it approved.” To fix this, you should configure the Bamboo site to allow Jira to draw information from it via gadgets on the dashboard. To do this, the Jira admin should first define the Jira site as an OAuth consumer in Bamboo. Then, you should perform a once-off authentication so that the gadget displays correctly.
FishEye gadgets
Crucible Charts			Shows statistical summaries of your code reviews. Notes If you want to add the Crucible Charts gadget to your dashboard, a Jira admin should configure the FishEye app on your Jira instance.
FishEye Charts			Shows Lines of Code data from a FishEye repository. Notes If you want to add the FishEye Charts gadget to the dashboard, make sure that: 1. The FishEye app is bundled with Jira Software and a working FishEye instance is linked to the Jira instance. 2. A link to the code repository is available. Only three types of repositories are applicable: `subversion`, `perforce`, or `cvs`. Contact the Jira admin about these steps.
FishEye Recent Changesets			Shows two charts about your repository in one: Lines of Code and commit activity. Notes If you want to add the FishEye Recent Changesets gadget to the dashboard, make sure that: 1. The FishEye app is bundled with Jira Software and a working FishEye instance is linked to the Jira instance. 2. A link to the code repository is available. Only three types of repositories are applicable: `subversion`, `perforce`, or `cvs`. Contact the Jira admin about these steps.

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