Assess your instance scale using Jira Cloud Migration Assistant: Database queries and usage metrics
You can assess the scale of your Jira instance by collecting data about its content, such as the number of users, projects, automations, and many more. Sharing this data with the Atlassian migration team will allow us to analyze the complexity of your migration and provide some guidance on migration planning.
How it works
The assessments are part of the cloud migration assistants, currently hidden behind a dark feature. When you enable them and run the assessment, we’ll automatically collect the following data:
Database entities: Number, or metadata, of entities, such as projects or issues
Usage data: for example the number of active users in the past days
Instance metadata: products installed, details about the database, Data Center nodes, and some metadata related to your instance, such as Server ID or timezone
Browser metrics: performance and browser metrics, including network speed and quality, based on users' browser
- Apps: number and size of entities that might affect the migration, for the most critical apps
The data will be saved in a ZIP archive with a number of files. You’ll need to share them with Atlassian for analysis, and also review yourself to get a better idea about your instance.
How we use the data
As part of the assessment process, we'll only use the metadata about your Jira instance that you share with us. This metadata contains no Personally Identifiable Information (PII).
This will help us better understand your data complexity and cloud performance needs, and will allow us to craft a migration strategy and plan that mitigates risk and sets you up for success. Additionally, the metadata collected will help us continually improve our products and tooling.
Running the assessment requires you to enable a feature flag in your Jira instance. The assessment tool will monitor your instance for 24 hours, after which time it will output several results files. The assessment will not consume system resources during this time.
FAQs
Here are some common questions we’re getting.
Do you collect any identifiable data?
The assessment doesn’t collect any personal identifiable data (PII). Any data that we collect is based on IDs. It’s also not automatically shared with Atlassian – you share the files when you want to.
Do I need Internet connection? Do you call any APIs outside of my network?
The Internet connection is not required to collect the data. We’re also not calling any APIs outside of your instance’s network.
Do I need to run assessments on the production instance or is the testing one enough?
We recommend that you run the assessment on your production instance, because it improves accuracy of our recommendations. We understand that’s not always possible, so here’s a more detailed explanation so you can decide.
What’s the performance impact on the Jira instance?
We did performance testing and optimizations to make sure the assessment doesn’t affect your instance. When it’s running, your users can keep doing their work in Jira.
What’s the user key / ID collected from the user’s browser?
When collecting data from your users' browsers, we collect the user key associated with every user. These keys are hashed on export and never exposed to Atlassian teams. We only use them for grouping, clustering, and creating themes for research and analysis.
Before you begin
Here are some prerequisites:
We're adding new metrics on a regular basis. To get the most accurate assessment results, update the Confluence Cloud Migration Assistant to the latest version. Some results might not be available at all in earlier versions.
It takes 24 hours to collect the users' browser data. We recommend that you run the assessment during working hours so the data is meaningful. The assessment won’t impact the performance of your instance.
Assess your instance scale
To assess your instance, follow these steps.
1. Enable the assessment
To enable the assessment:
Go to
<Jira_URL>/secure/admin/SiteDarkFeatures!default.jspaAdd the following flag:
com.atlassian.jira.migration.features.assess-l1-cloud-tooling
If you need more details, see Enabling dark features in Jira.
2. Run the assessment
To run the assessment and collect the data:
Open the Jira Cloud Migration Assistant.
In the Assess the size of your instance card, select Begin assessing.
We’ll ask you to confirm that the data will be stored on your instance. Select Continue.
The assessment will start. We’ll collect the data that includes:
Database entities: Running queries on your database to collect data about your entities.
Usage data: We’ll check access logs to see the usage data.
Browser metrics: We’ll collect performance data from your users' browsers.
3. Download the results
Once the assessment is complete, which should take 24 hours, select Download ZIP file. The ZIP archive includes the following files:
The files might be different if you're using one of the earlier versions of the assistant. We recommend that you update it to the latest version.
File | Description |
|---|---|
| Data about specific entities, retrieved from the database. It helps us understand the scale of your instance. |
| Usage metrics taken from access logs. It helps the Jira Cloud teams determine the best cloud instances for you. |
| Details about your instance, including products, infrastructure, database, Data Center nodes, and some metadata for easier identification. |
| Data from users' browsers on the performance of your instance. It helps us understand what you’ll need in cloud for best performance. |
| Data about entities that might affect the migration, for the most critical apps. If you have these apps, each will have a separate file inside. |
| (Deprecated) This file includes data about specific entities, similarly to |
4. Share the results with Atlassian
Share the results with Atlassian. You'll most likely do it by attaching it to a MOVE ticket or Support request that pointed you at this page.
We will review the output results to better understand the complexity, data shape, performance needs, and risks, if any. These will help inform the creation of your Migration Strategy and Plan.
What data is collected?
Here are some details on the collected data that you can find in each of the files.
File: jira-entities-[date].csv
This file includes the following metrics:
File: jira-usage-metrics-[date].csv
Interactions date: Date when an interaction with the Jira instance was recorded in the access logs.
Active users per day: Total number of unique users who interacted with the Jira instance in the past 14 days.
Peak-hour active users per day: Number of unique users who interacted with the Jira instance at the same time. We obtain it by aggregating user IDs and the corresponding date-hour combinations in the access logs. It provides a snapshot of your instance’s busiest periods.
Node availability and data collection status: Data on the availability of each node (or single node). It also shows the status of data collection.
File: jira-instance-metadata-[date].jsonl
Products: Name, version, and SEN number of products installed on your instance.
- Infrastructure: Details about the database, Data Center nodes, and Java heap size.
- Instance metadata: Some metadata, including assistant version, Server ID, instance UUID, and timezone.
File: jira-browser-metrics-[date].jsonl
user ID: A unique identifier of a user. It’s generated securely and hashed randomly to maintain privacy, while also allowing us to track user interactions.
Browser type and version: Details about the browser, for example Google Chrome, Safari.
Operating system: Details about the operating system, for example Windows, MacOS.
Processor count: Number of processors on the device.
System memory (RAM): Total memory or RAM on the device.
Network download speed: The speed of downloading data.
Network connection quality: The effectiveness of network connection.
Network Latency (RTT): Round Trip Time (RTT) is a measurement of the time it takes for a signal to travel from a user's computer to the Jira Instance and back. This helps gauge the responsiveness of users' network connection.
File: cloud-scale-database-[date].csv
This file has been deprecated and will be removed in one of the upcoming versions. It includes data about some entities that you can also find in the jira-entities-[date].csv file.
Apps subdirectory
This subdirectory contains files with entities for the most critical apps. Right now, we support Zephyr Squad and Xray.
File: zephyr-squad-[date].jsonl
File: xray-[date].jsonl