As the users are neglecting the description of the Priority field, a more detail custom field is created to represent the Priority field. Depending on the radio button custom field selected, the Priority field value is set.
- Create a customfield name "Severity" at
Browse >> Administration >> Issue Fields >> Custom Fields
- Configure the radio button custom field to have a field options
Check the customfield ID in the Customfield table from the database by using the following SQL query:
Browse >> Administration >> Issue Fields >> Custom Fields.