Office Connector Prerequisites

The Office Connector allows you to import, and edit office documents (such as Word, Excel and PowerPoint) within Confluence. 

The browser, operating system and applications required depend on what you are trying to do with an office file.  

Viewing Office files

You can upload, insert and preview Office files in the same way as any other file.  You don't need to have an Office application installed on your computer in order to view Office files in Confluence.  

On this page:

Importing Word documents as pages

Confluence can import the content from Microsoft Word 97-2013 documents (.doc and .docx ). 

Editing Office files attached to a page

The Office Connector allows you to edit Office files that are attached to pages.

You'll need to use a browser, operating system and application (either Microsoft Office or OpenOffice) as described in the compatibility matrix below.  

Here's a few common issues:

  • Using Chrome? You can't edit Office documents as Chrome does not support WebDAV clientsSee  CONF-23322 Open
  • Using Firefox? You'll need to install the WebDAV add-on. See Installing the Firefox Add-On for the Office Connector.
  • Using Internet Explorer? You can only edit documents in Microsoft Office. OpenOffice is not supported.
  • Using Linux? You can only edit documents in OpenOffice. Microsoft Office is not supported. See  CONF-17250 Open .
  • Using Mac OS X? You can't currently edit documents. See CONF-25594 Resolved .
  • Special characters in the filename? Edit in Office does not work for files with special characters (like ' # @ €) in the filename. See CONF-22403 Open .
  • Not seeing the Office Connector options? Your system administrator may have disabled all or part of the Office Connector.

    See  Configuring the Office Connector .

Configuration matrix

You need one of the following software combinations to edit Office files from your Confluence page.

Software Operating System Browser
Microsoft Office 2013
  • Windows 7
  • Windows 8
  • Internet Explorer 11
  • Firefox – latest stable version
Microsoft Office XP, 2003, 2007, 2010
  • Windows 7
  • Windows Vista
  • Windows XP (Service Pack 2 or 3)
  • Internet Explorer 11
  • Firefox – latest stable version

OpenOffice 2.x – 3.x

  • Windows 7
  • Windows Vista
  • Windows XP (Service Pack 2 or 3)
  • Linux
  • Firefox – latest stable version
  • Internet Explorer 11  
    (Windows Platforms only)

Note: The only known supported Office editor for Linux is OpenOffice. But in theory it should work with any WebDAV-aware application.

If you experience problems editing documents using the Office Connector (using an application, operating system and browser combination above) please raise an issue and tell us as much as you can about your operating system, application version, document version (if its different to the version of Office / Open Office you're using to open the document) and browser. 


Having problems with the Office Connector? 

  • The WebDAV plugin must be enabled, because the Office Connector uses WebDAV to transfer information to and from Office documents. The WebDAV plugin is bundled with Confluence, and can be enabled or disabled by the System Administrator. If necessary, refer to the instructions on enabling plugins and configuring the WebDAV options.
  • Ensure that your Confluence server's base URL is set correctly (see Configuring the Server Base URL to find out how to check this). When a user edits a Confluence page in Word and then uploads the page back to the Confluence server, the base URL determines where the document will be saved. If the base URL is incorrect, the documents may be saved to a different Confluence server.
  • Using Office 2013? Your administrator will need to enable 'Allow authentication tokens in the URL path' in the Office Connector configuration. See  Configuring the Office Connector.
See the  Office Connector Limitations and Known Issues knowledge base article for more troubleshooting tips. 

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