Display Files and Images

Files can be displayed on a page as a thumbnail, a link or embedded using a macro.  There are a few different ways to Upload Files.

How files are displayed depends on the type of file you uploaded. 

Display images

Add interest to your pages by adding images. You can display all common image types including .jpeg, .png, .gif and .bmp (depending on browser support).

Insert an image

There's a few ways you can insert an image into your page:

  • Go to Insert > Files and Images on the editor toolbar and then either upload some files or select existing files, or
  • Drag the image file directly into the editor, or
  • Type ! and choose an attached image from the autocomplete drop down.

On this page:

Related pages:

Inserting an image attached to a different page

You can display an image that is attached to a different page of the same Confluence site, if you know the name of the image. 

To display an image attached to a different page:

  1. Go to Insert > Files and Images and choose the Search on other pages.
  2. Enter the name of the image.
  3. Choose whether to search the current space or All Spaces and choose Search.
  4. Select the required image from the search results and choose Insert.

Alternatively, you can cut and paste the image from another page (the image will still be attached to the original page).

Insert an image from the web

You can display an image from a remote web page on your Confluence page, without needing to attach it to your page. You need to know the URL for the image, not for the web page it appears on. 

To display an image located on a web page:

  1. While editing the page, position the cursor where you want to place the image.
  2. Choose Insert > Files and Images and choose Images from the web.
  3. Enter a URL for the image. (example: http://atlassian.wpengine.netdna-cdn.com/wp-content/uploads/AtlassianBushRegeneration-12January2012-083-trunc.jpg
  4. Choose Preview to check that the URL and image are correct.
  5. Choose Insert.

Alternatively, you can simply copy and paste the image from a web page.

Change the image appearance

When editing the page, select the image to show the image properties panel. The panel allows you to set the display size, add a border and effects and link the image to other pages. 

From the image properties panel you can:

  • Choose a preset size for the image
  • Enter a width for the image (between 16px and 900px)
  • Add a border around the image
  • Link the image to a page or URL
  • Align the image (you can use the left and right align buttons to make the text wrap around the image too)
  • Add a title, which is shown when you hover over the image (go to Properties > Title)
  • Add alt text, which is used by screen readers and when the image can't be shown (go to Properties > Title)
  • Add effects to the image such as drop shadow or snapshot (go to Properties > Effects).

To add a caption to an image using the Instant Camera effect:

  • Choose Effects in the image properties panel and choose the Instant Camera image effect.
  • Save the page.
  • Go to > Attachments to go to the 'Attachments' view of the page.
  • Choose Properties next to the image file.
  • Add a comment to the attachment. The text in your comment will appear as the image caption.

You will need to re-enter the comment each time you upload a new version of the image.

Note: The Instant Camera effect only works with Latin character languages, due to a lack of handwriting style fonts in multi-byte languages.

Delete images

If you delete an image on a page, the attached file will not be deleted from the page. Go to > Attachments to delete the attachment completely from the page. 

Seeing an 'unknown attachment' placeholder on your page? This means that the attached file has been deleted from the page (or another page).

Preview images and PDFs

Click an image or PDF link when viewing a page to launch the preview. 

The preview includes images from the web that are displayed on the page, or images and PDFs that are attached to the page (even if they are not currently displayed on the page).

In the preview you can:

  • Download the image file.
  • Upload a new version of the file.
  • Comment on the file.
  • Zoom in, out or fit the image to the width of your browser.
  • Browse like a slideshow using the next and back buttons.
  • See other files attached to the page and select a thumbnail to preview that file.
  • Switch to a full screen presentation mode.

Note: Internet Explorer 9 can't preview PDF files. You can download the file to view the original version. 

Display multimedia files

You can display multimedia files (such as video, audio and animation) that are attached to your page using the Multimedia Macro

Display online multimedia (such as YouTube or Vimeo videos) using the Widget Connector Macro

Display Office files and PDFs

Inserting a file in a page is a great way to make useful documents, spreadsheets, presentations and other files available to your team. 

There are a several ways you can display an office or PDF file on a page:

  • as a link - people can click the link and download the file.
  • as a thumbnail - people can click the thumbnail to preview (Office and PDFs) or download the file (other file types).
  • embedded in the page - people can view the content of the file without leaving the page. 

In the editor go to Insert > Files and select a file to insert. The file will appear on your page as a thumbnail. 

Click the thumbnail to resize it or to switch to showing the file as a link. 

Embed a file in the page

You can embed PDFs, presentations, spreadsheets and other Office documents into your page using a View File macro. 

Drag a PDF or Office file into the editor to automatically upload it and embed it into the page. 

See View File Macro to find out more. 

Display other file types

Other file types can be uploaded and displayed on the page as a link or with a placeholder thumbnail. 

Display a list of files on a page

There are several ways you can display a list of files on a page.  You can:

You can also use the File List blueprint for uploading, viewing and managing lists of files. 


Image effects

Displaying image effects can be resource intensive. Confluence limits the threads that are dedicated to displaying image effects so that it does not impact your whole instance. If a thread is not available, Confluence will display the image without the effect.  

The following knowledge base article provides information if you need to adjust the number of threads - Image effects are not displayed in Confluence 5.5 or later

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81 Archived comments

  1. User avatar


    Is it possible to add alternative text to the image? This would be important for Section 508 compliance.

    Jeff Stein, CA Technologies

    20 Sep 2011
    1. User avatar


      I should have written "alternate text."

      – Jeff

      21 Sep 2011
      1. User avatar

        Edwin Dawson [Atlassian Technical Writer]

        Certain attributes such as alt-text, title and other HTML parameters can still be set by using the Insert > Wiki Markup function from the editor toolbar, then using the syntax described in Confluence Wiki Markup.

        30 Nov 2011
  2. User avatar

    Lis Riba

    Seconding that request. Accessibility is very important.

    Also, previous versions of this page (with wiki markup instructions) also offer an option for a title tag to display on mouseover.

    Will that be supported under the new editor? 

    22 Sep 2011
  3. User avatar

    Gary Pullis

    The Jira issue you want to vote for is https://jira.atlassian.com/browse/CONF-23547

    21 Oct 2011
  4. User avatar


    I've been trying to find a way of displaying .eps images. For us, these are good quality images that don't degrade with resizing which is important in our documentation. I don't even know if it's possible but I've made the issue below if anyone is having similar issues.


    04 Jul 2012
  5. User avatar

    Jodie Miners

    Is there any way to display the Image Comment except via the Instant Camera effect?

    There are a few problems with this feature:

    • No ability to change the font - it's not very professional looking.
    • Long comments don't show properly. 
    • I may want the comment somewhere different than below the picture. 
    • I may want different styling of my comment. 

    I am sure there is not. I've had a cursory glance at the JIRA issues but I can't see it. 

    12 Sep 2012
    1. User avatar


      I second this request - comments are an easily editable attribute of attached images. Having the ability to automatically display images with the comment, whilst having some control over the appearance of the comment (font, size, layout etc) would be a useful improvement for a lot of users, I'm sure.

      03 Jan 2013
    1. User avatar


      I would like this feature too. For a standard text the text style of Instant Camera effect is not very useful.


      M. Gütter

      17 Jun 2013
    1. User avatar


      I would also like this. I second that the font is not professional.

      23 Sep 2013
    1. User avatar

      Sébastien Maisonneuve

      Any answer from Atlassian for this request?

      05 Nov 2013
    1. User avatar

      Adrian Wieczorek

      Couldn't say it better! Camera effect would be good for vacation blog post but for creating documentation pages or knowledge base - the main use case scenario for Confluence it looks just silly!

      20 Feb 2014
  6. User avatar

    Steven McCann

    From what I understand, when you resize an image to show up as a thumbnail, it is not actually re-sampling the picture at a lower rate (and thus a smaller file size), is that correct?

    I think this is the case, and it can be problematic when I want to attach some larger pictures to a page, it seems like each image downloads in full and then displays as a little thumbnail. This doesn't seem very efficient and is usually a waste of bandwidth.

    Would creating a gallery for all of the images be a workaround that would conserve bandwidth?

    05 Nov 2012
    1. User avatar

      Bill Arconati

      it is not actually re-sampling the picture at a lower rate (and thus a smaller file size), is that correct?

      Looking quickly at this, we store two sizes of the image..."medium" and original. So when you view in the "small" mode it's the scaled down version of the medium image and the large is the scaled down size of the original. Therefore your thumbnails should be a lot smaller than the original image.

      09 Nov 2012
  7. User avatar

    Corey Gravelle

    Is it possible to have an image adjust to column width? I want the image to fill the width of a column (or nearly 100 percent), for example on the three-column design here: http://www.thinkcamp.eu/wiki/display/DW/Team ... Currently, if the window is less than 1000px-ish, the user must scroll to the bottom of the entire page before scrolling right to view its content. Any suggestions?

    18 Jan 2013
    1. User avatar

      Denise Unterwurzacher [Atlassian]

      Hi Corey, there isn't a 'fit to width' type option on images in Confluence, but if that's something that you think would be useful you can raise an Improvement Request at http://jira.atlassian.com.

      A workaround that might help in the meantime is to wrap the table in a Section macro - that will add the horizontal scrollbar on the browser window, so viewers won't have to scroll all the way to the bottom to be able to scroll to the right.

      Hope this helps!

      21 Jan 2013
  8. User avatar


    Is it possible to change the font used in the auto-generated comments/captions? I would like my caption to be permanently attached to my image - but using the instant camera effect as described here I end up with something that looks way too casual for my purposes.

    Any suggestions are much appreciated.

    06 Feb 2013
    1. User avatar

      Sarah Maddox [Atlassian]

      Thanks Craig. Fixed.

      17 Mar 2013
  9. User avatar

    Jeremy Seely

    Is there a way to adjust the background color of the image effects to either a) be transparent, or b) match the custom background color of our instance? I'm using a custom background-color for our Confluence and I can't use any of the image effects because all the backgrounds on them are white.

    08 Apr 2013
    1. User avatar

      John Masson

      Not currently Jeremy but makes sense, I've raised an improvement request for it:  CONF-28850 - Make image effects borders transparent Resolved

      09 Apr 2013
  10. User avatar



    Drag-and-drop functionality seems to require Google Gears but that seems to have been phased out.  http://gearsblog.blogspot.com/2011/03/stopping-gears.html

    Any other way of doing this? 

    16 Apr 2013
    1. User avatar

      Rachel Robins [Atlassian Tech Writer]

      Hi Anonymous, 

      You can find info on using drag and drop in Confluence on this page Using Drag-and-Drop in Confluence. We stopped supporting Google Gears in Confluence 5.0, and recommend you use a browser that supports HTML5 drag and drop if you want to use this functionality (see note 5 on the Supported Platforms page). 

      Hope this helps.   Rachel

      16 Apr 2013
      1. User avatar



        Thanks!  That does help. 

        17 Apr 2013
  11. User avatar

    Robin Roos

    How about adding an image from the clipboard?  I often want to use Ctrl-Alt-PrintScrn to capture a screen shot and then paste that onto a page.  Is it possible?

    18 Apr 2013
    1. User avatar

      Rachel Robins [Atlassian Tech Writer]

      Hi Robin, 

      You can paste an image from the clipboard into Confluence. Your image will be given a filename (the date and time) and will be automatically attached to the page, just like uploading an image in the usual way.  You can then rename the attachment if you wish (Tools > Attachments > Properties). 

      Hope this helps.  Rachel

      18 Apr 2013
  12. User avatar

    Robin Roos

    Yes, that works from Chrome, but clearly not from IE 10.  That's not a problem for me.

    19 Apr 2013
  13. User avatar


    How do you edit the url of a web image after you've inserted it?

    04 Jun 2013
    1. User avatar

      Rachel Robins [Atlassian Tech Writer]

      Hi Anonymous. It is not possible to edit the URL from the Image Properties Panel. If you need to change the URL, you will need to re-insert the image.  If you have a lot of images to update, you might find the Confluence Source Editor plugin useful (note this plugin is not available for OnDemand). 

      Hope this helps. Rachel.

      04 Jun 2013
  14. User avatar

    Jessica Riggs

    I'm currently using Confluence v4.3.7.  Several times when I insert an image or a profile picture from the Profile Picture macro, the image will break and become a box with a large "X."  I will right-click and select "Show Picture" and nothing happens.  Is something that would be fixed by upgrading to the latest version of Confluence?  Thanks.

    07 Jun 2013
  15. User avatar


    I would like to make the width of my image larger that 900px.  Is there a way I can format it to do this?  I am using Confluence 5.1.3.

    17 Jun 2013
    1. User avatar

      Denise Unterwurzacher [Atlassian]

      Hi there. There is actually a ticket about this issue here:

      CONF-24532 - Custom image size won't accept values greater than 900px Resolved

      The workaround is to size the image in an image manipulation program outside of Confluence, and upload it at that size. The original size is respected, and the 900px limit only applies when the image is resized within Confluence.

      Hope this helps!

      17 Jun 2013
      1. User avatar


        That worked until we upgraded to Confluence 5.1.  When I input an image, it automatically downsizes itself to fit the width of the screen.  Before upgrading, it kept the image the original size and applied a scroll bar at the bottom of the page.  Is there anything I can do to create a scroll bar for the width?

        18 Jun 2013
  16. User avatar

    James Hyland

    I'm trying to arrange a number of images beside each other with no space between them (to the viewer they are supposed to be a single image, different parts of which link to different pages on the wiki.

    Problem is I can't get the images to display without any space between them. I've tried inserting them by using several columns, each containing an image and each having its width set to the width of the image it contains. I've also tried using a one-row table, with each table cell containing an image.

    With the table I'm getting close, but I still have problems with cell spacing and/or padding.

    Can anyone help?


    Best wishes


    A. User

    19 Jun 2013
    1. User avatar

      Sarah Maddox [Atlassian]

      Hallo James

      Have you tried just inserting the images next to each other, with no table of columns at all? I've just tried it, and it works for me. The images are snugly up against each other. I can use the image properties panel to set the size.

      Cheers, Sarah

      20 Jun 2013
  17. User avatar


    I need to turn off the responsiveness automatically applied to images on a page.  They are all super tiny because the browser window is small.  They should be 100%.  How do I disable responsiveness?

    21 Jun 2013
  18. User avatar


    When an image is aligned (left or right) and there is some text wrapping around it, how can I create a new paragraph below the image (i.e. a float-clear)?

    07 Jul 2013
  19. User avatar

    Christian Sprenger

    How and where can I set the value of the size of the preset for the image?

    You know, there are three preset options

    (currently the middle (300px) is selected)


    We have different standards and it is quite annoying (yes, I know it's possible) to type in each value manually.

    Where can I set the three standard values? Probably in the source code but maybe as a CSS/HTML preset somehere?

    25 Jul 2013
    1. User avatar

      Bill Arconati

      I recommend that you pose this customisation question at answers.atlassian.com as it's more likely to get an answer from the community.

      25 Jul 2013
  20. User avatar


    Hello, I have inserted an image into my page, but I can't "select" it to get the image properties panel. I can highlight it, right click and view the image in a new tab, but no properties panel. Any suggestions would be appreciated. Thank you!

    08 Aug 2013
  21. User avatar


    Good Afternoon,

    I recently added some photos to a page that our team uses. It is a child page under one space. I attempted to create a copy and move it to another space shared by our entire team, but upon accessing the page, all of the pictures look like they are in night vision (green). I initially used the effects (curled shadow) and found that if I moved the page without an effect, it retained it's original coloration. However, if I try to add the effect once the page is moved, it still changes the image to have a green tint. Any tips on how I can fix this? Thanks.

    21 Aug 2013
    1. User avatar

      Rachel Robins [Atlassian Tech Writer]

      Hi Anonymous, I've not heard of that behaviour. You might want to raise an issue for this. 

      22 Aug 2013
  22. User avatar

    Stefan Klepser

    Hi there,

    We're importing information from different internal web pages and wikis to our new central company confluence. But doing drag-and-drop between browser windows only creates web images, and not attached images. So once we turn off the original web page, the information will be lost.

    -> How can we drag-and-drop an image from a web page such that an attached image is created?

    -> Or: how can we convert a web image to an attached image?

    Cheers, Stefan

    26 Aug 2013
    1. User avatar

      Gary Pullis

      You could do a two-step... drag to desktop (or some location on your computer), then drag to Confluence.

      26 Aug 2013
  23. User avatar


    Is it possible to insert an image and set it up to resize when the wiki page width is resized? So that it gets smaller or bigger when the webpage size changes? 


    13 Sep 2013
  24. User avatar

    Mathilde Herdemian

    Hi, Is there a way to resize an image put in the background of a page section? Thank you - Mathilde

    15 Oct 2013
    1. User avatar

      Rachel Robins [Atlassian Tech Writer]

      Hi Mathilde, when you say 'put in the background', do you mean having the image behind the text?  I'm not aware of any way in Confluence editor to do that.  You could ask your question at Answers, as users in the community may have suggestions (using the source editor plugin or HTML macros perhaps) to achieve this. 

      15 Oct 2013
  25. User avatar

    Kaitlyn Grooms

    Is there a way to see where an image is used when it's attached to a different page? For example: I attach an image to "Page 1". Then I add it (from Page 1) to "Page 2". If I delete Page 1, the attached image is also deleted. Because of this, Page 2 now shows "Unknown Attachment" instead of the image.

    Can I see what pages the image is used on? (In the example, Page 2 would display in this list. That way, I can add the image to Page 2 before I delete Page 1.)

    Thanks in advance for any help.

    07 Nov 2013
    1. User avatar

      Kaitlyn Grooms

      I researched this a bit further. Found this helpful:  https://answers.atlassian.com/questions/97856/can-i-automatically-find-and-delete-unused-orphaned-attachments (See article by Sarah Maddox.)

      Here's a related JIRA ticket: CONF-16577 - Ability to detect unused attachments Open

      08 Nov 2013
  26. User avatar


    Is it possible to find ALL images from certain space in "insert image" dialogue ?

    03 Jan 2014
    1. User avatar

      Rachel Robins [Atlassian Tech Writer]

      Sorry I'm not aware of a way to do this. The search requires part of the filename. 

      05 Jan 2014
  27. User avatar

    Stephen Schuler

    Hi is it possible when i import a image that Confluence use OCR (Optical Character Recognition) to scan on the image for text, so that i can later search for?

    30 Jan 2014
    1. User avatar

      Rachel Robins [Atlassian Tech Writer]

      Sorry Confluence does not do this, and i'm not aware of any third party plugins that provide this functionality either, but it would be worth checking The Atlassian Marketplace

      30 Jan 2014
  28. User avatar

    Steve McMillen

    In previous versions of confluence I used to be able to drag a new image with same filename and the images linked in the spec would automatically update to the latest.  This was very handy for specs where images would change.

    In latest versions of confluence, seems that the version of the image is still shown in the page (even after forcing a refresh in the browser) and did not update until I edited the page, deleted the old image version and inserted the new.

    Why the change?   Is there a way to get the old behavior back?


    17 Feb 2014
    1. User avatar

      Rachel Robins [Atlassian Tech Writer]

      Hi Steve, sounds like this might be a bug.   Were you dragging the image into the editor, into the drop zone on the insert > image dialog or on the Tools > attachments page? 

      Are your images attached to the page they appear on, or attached to one page and appear on many pages? 

      17 Feb 2014
  29. User avatar

    Steve McMillen

    Thanks for the quick reply.   Appears you might be some sort of bug or something really odd I did when uploading since it no longer repro's for me.

    I dragged the images directly onto the page in view mode (not in the editor at all, nor in the view attachments page).  Here's the steps I performed:

    1. Open page (view mode only)
    2. Drag images into page -> each image was uploaded.
    3. Tried refreshing the page and observed images were still old version
    4. Go to the View Attachments page and see that each image was updated
    5. Go back to the page and see the older version was still showing

    Based on your comments I thought maybe it had to do with dragging and dropping in the non-edit mode.  So I tried dragging the image into the attachments region and everything worked as expected.  I tried again into the page in view mode and still it worked.

    So appears I can't repro !   I'll keep and eye on it and re-post if I figure out the repro for this.

    17 Feb 2014
  30. User avatar

    Mitch Maio

    We are using Confluence 5.5 and I have noticed the following issues:

    1. When the property panel comes up the effects (curved, taped etc.) are not displaying
    2. When a specific property is applied to an image, liked taped, the effect does not work and the image gets a pink transparent foreground


    29 May 2014
    1. User avatar

      Mark Hrynczak [Atlassian]

      Mitch Maio there are open bug reports for the issue you describe, and the fixes should be available in the next release:

      1. CONF-33266 - Image properties not applied in preview or saving Open
      2. CONF-33238 - Images get a red hue when adding properties to them Resolved
      01 Jun 2014
  31. User avatar

    Bruno Miretti


    I have issues trying to add an image from another space/page: the search box does not allow to search files containing the minus character in their name. The workaround is off course to change the minus character to underscore, but could this be solved ?


    17 Jul 2014
    1. User avatar

      Rachel Robins [Atlassian Tech Writer]

      Hi Bruno, this is a known issue I'm afraid.  There's more details here  CONF-34074 - Image search is broken in Insert Image dialog if image name contains hyphens Open .  The issue refers specifically to hyphens, but sounds like minus is treated the same way. 

      18 Jul 2014
  32. User avatar

    Helen Gosper

    Has Confluence changed the width of the drop shadow? 

    14 Oct 2014
    1. User avatar

      Rachel Robins [Atlassian Tech Writer]

      HI Helen, not recently that I am aware of.  It may have changed in Confluence 5 when some fairly major rebranding happened.

      15 Oct 2014
      1. User avatar

        Helen Gosper

        Thanks Rachel - I think i was imagining it!


        15 Oct 2014
  33. User avatar

    Christopher Yeleighton

    It is possible to display Web SVG but not attached SVG (unless the attached one is treated like a Web image).  Why?

    23 Oct 2014
    1. User avatar

      Rachel Robins [Atlassian Tech Writer]

      Hi Christopher, this is a known issue. You can find out more on this issue  CONF-1762 - Embedding of SVG Open .

      27 Oct 2014
    1. User avatar

      Andreas Purde

      Hi Christopher. You may want to try my open source plugin which should be available in the Marketplace quite soon or now on: https://bitbucket.org/apurde/svg-out/ Feedback is welcome. Andreas

      17 Feb 2015
  34. User avatar

    Helen Gosper

    Hi, I notice the 3 options for default image sizes displaying on a page have changed in 5.7. Is it possible to configure what the options will be on a site (for example, set large to be 500px), or is it just the out-of-the-box options with the ability to adjust pixel size manually? thank you

    17 Feb 2015
    1. User avatar

      Rachel Robins [Atlassian Tech Writer]

      Hi Helen,  the thumbnail size options did change a bit in 5.7.  The out of the box sizes are 150px high (small), 250px high (medium) and 400px high (large), or you can enter a specific width value in the text field.  This was done to make it easier to resize multiple thumbnails to the same height. 

      18 Feb 2015
      1. User avatar

        Helen Gosper

        Thanks Rachel, I wasn't clear enough (apologies). What I meant was is there a way via site configuration to set what these out of the box sizes are on my site? thanks

        18 Feb 2015
        1. User avatar

          Rachel Robins [Atlassian Tech Writer]

          Sorry Helen, you were clear, I just left out the last part of my reply.   No, there's no way in the application to change the default heights on the small, medium and large thumbnail buttons. 

          18 Feb 2015
          1. User avatar

            Helen Gosper

            Thanks for the clarification.

            18 Feb 2015
      1. User avatar

        Hans-Peter Geier

        I think, Atlassian should spend some more thoughts about the impacts of any appearance changes during the implementation and rollout. (This here is just one of several examples)

        When the default sizes for small, medium and large images change, this can possibly affect the layout of customer's pages. Depending on what they do (and you can never know), the result can be up to unusable pages which need rework (set pixels) to get them back in shape. For a site having a large number of affected pages, this can be hardly done manually, and it is hard to find out which pages are affected. (Visial inspection of ALL pages ?!)

        It would have been easy for Atlassian to provide a migration script which sets all existing images which use "small", "medium", or "large", to the px value which were used by the old defaults. In this way, existing pages would still look the same as before.

        (Such a migration script could still be provided, right?)

        18 Feb 2015
        1. User avatar

          Rachel Robins [Atlassian Tech Writer]

          Hi Hans-Peter, 

          Existing image thumbnails on pages are completely unaffected by this change.  

          When inserting new images (or file thumbnails) to a page you've still got full control of the size, we have just tweaked the three size buttons in the image properties panel - they now use height instead of width, for ease of aligning multiple thumbnails on your page, and the sizes are 150px, 250px and 400px rather than 100px, 300px and 500px. As I mentioned to Helen above, you can still enter a custom width value in the first field.

          18 Feb 2015
  35. User avatar

    Peter Scheidt


    I like the new displayof files and images, but can I display an image at its actual size? The zooming in and out options do not tell me which zoom grade is active, and I can not find an option to enter a numeric value.


    19 Feb 2015
    1. User avatar

      Peter Scheidt

      Found a workaround: As an admin, append this line to the global stylesheet:

      #cp-image-preview .cp-image-container.cp-fit-height {width: 100%; height: auto;}


      This will open all images at actual size, while the user is still able to zoom in and out at will (smile)

      19 Feb 2015
      1. User avatar

        Peter Scheidt

        CAUTION: Workaround posted above does have negative implications!

        1. Pins dragged are always positioned, as if the image had been displayed as originally intended by the viewer.
        2. Consequently, they are missplaced, what can be proven be zooming in or out of the image with such a pin stuck.

        Summary: To discuss layouts where 100% actual size display is crucial, this is essentially worthless.

        Good idea, not thought through to the end (sad)

        24 Feb 2015
  36. User avatar

    Magali Sourbes

    Is there a way to turn off the "preview" feature and have the file download automatically when you click on the link or thumbnail?

    16 Apr 2015
    1. User avatar

      Giles Brunning [Atlassian Technical Writer]

      Hi Magali,

      Not that I'm aware of (at least without breaking other stuff). You could try asking in answers.

      17 Apr 2015
  37. User avatar

    Hans-Peter Geier

    The new previewer seems to have higher requirements to system resources, e.g. memory, Java Heap Space, perhaps also temporary disk space and CPU power.


    From my log file, I'm seeing:

    2015-05-26 13:40:35,442 ERROR [conversion-thread-17] 
    [plugins.conversion.impl.TimeoutConversionRunnable] run Cannot convert. 
    Execution error:
     -- referer: http://<hostname>/display/<path>?preview=/3310497/51020754/What%20is%20(SOC)%20IC%20Test_final_2014.pptx | url: /rest/documentConversion/0.1/conversion/thumbnail/results | userName: user.name
    java.util.concurrent.ExecutionException: java.lang.OutOfMemoryError: Java heap space

    -> Please provide a recommendation how much higher the Java parameters should be for 5.7, compared to earlier releases.



    2015-05-26 13:43:12,736 ERROR [conversion-thread-16] [plugins.conversion.impl.TimeoutConversionRunnable] run Cannot convert. Timeout error:
     -- referer: http://<hostname>/display/<path>?preview=/3310497/51020754/What%20is%20(SOC)%20IC%20Test_final_2014.pptx | url: /rest/documentConversion/0.1/conversion/thumbnail/results | userName: user.name

    (the user does not get any notice in this case that the conversion has crashed. The Java busy symbol keeps spinning forever)



    2015-05-26 13:27:55,919 ERROR [conversion-thread-6-internal] [conversion.impl.runnable.ConversionRunnable] run Cannot create conversion.
     -- referer: http://<hostname>/display/<path>?preview=/3310683/41222195/TrainingCatalogue1106%20%20%209.Aug.doc | url: /rest/documentConversion/0.1/conversion/convert/41222195/1 | userName: hans-peter.geier
    com.atlassian.plugins.conversion.convert.ConversionException: Unknown error: Only rendering of the first page of the first sheet supported for now

    (this error typically happens on Excel sheets. Better to not preview them at all !!! )

    These errors happen on larger office documents. (20 or more pages are even "large" ??). For none-trivial Office documents, the viewer is useless, and anyway the conversion takes far too long.


    I think this new previewer needs a quality rework/release.

    26 May 2015
    1. User avatar

      Hans-Peter Geier

      (Atlassian's answer is here:   Re: Confluence 5.7 Release Notes ==> my comment)

      29 May 2015
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