Supported Platforms

This page describes the additional software and infrastructure you'll need to run Confluence. Please review this info before installing Confluence. The information on this page applies to Confluence 6.6.

  • You should only use Confluence with a supported platform. Any platforms and versions not listed on this page are unsupported, which means we don't test, fix bugs or provide assistance. 
  • See End of Support Announcements for Confluence for upcoming changes to supported platforms.
  • Go to  > General Configuration > Troubleshooting and support tools  to check your instance health. It looks at things like your license validity, Tomcat version, basic database setup and more. 

Definitions:

(tick) Supported - you can use Confluence 6.6 with this platform.

(info) Limited - you can evaluate Confluence on this platform, but you can't use it to run a production Confluence site. 

(warning) Deprecated - support for this platform will end in an upcoming release.

Browsers

Desktop browsers:

(tick) Internet Explorer 11

(tick) Microsoft Edge

(tick) Chrome

(tick) Firefox

(tick) Safari (Mac only)

Mobile browsers:

(tick) Chrome

(tick) Firefox

(tick) Safari (iOS only)

(tick) Android 4.4 (KitKat) or later

Known issues:

  • Chrome does not support WEBDAV, this means features such as Edit in Word for files won't work in Chrome.

Good to know:

  • We test Confluence in Internet Explorer 11 using standards-compliant rendering mode, not compatibility mode. You may experience problems in compatibility mode. 
  • The Confluence setup wizard requires Javascript to be enabled while installing Confluence. Learn more
  • The native mobile app is only available for Confluence Cloud sites. You can't create and edit pages in the Confluence Server mobile web view. 
  • Parts of Confluence won't display correctly if your browser window size is less than 1024x768. 

Operating systems

Operating systems:

(tick) Microsoft Windows

(tick) Linux (most distributions)

(info) MacOS / OSX (evaluation only)

Known issues:

  • The following operating system variants can't be used with Confluence:

Good to know:

  • You can run Confluence on 32bit or 64bit operating systems, but we only provide installers for 64bit operating systems. 
  • You can evaluate Confluence on MacOS / OSX, but you can't install and run your production Confluence site on a Mac. 

Databases

PostgreSQL:

(tick) PostgreSQL 9.2

(tick) PostgreSQL 9.3

(tick) PostgreSQL 9.4

(tick) PostgreSQL 9.5

(tick) PostgreSQL 9.6

MySQL:

(tick) MySQL 5.6

(tick) MySQL 5.7 

Oracle:

(tick) Oracle 12c (Release 1)

Microsoft SQL Server:

(tick) SQL Server 2012

(tick) SQL Server 2014

Embedded database:

(info) H2 (evaluation only)

Known issues:

Good to know:

  • You must use the InnoDB storage engine in MySQL.
  • The embedded H2 database is for evaluation only. For production sites, you'll need to use one of the supported external databases listed on this page. 

Java

Oracle JRE / JDK:

(tick) Java 1.8

Known issues:

  • Some Java versions have bugs that impact Confluence. You can't run Confluence on Java 1.8.0_25 and 1.8.0_31 (see JDK-8059299) or Java 1.8.0_45 (see JDK-8068400).
  • Confluence will not work with OpenJDK. If you're installing Java yourself, you must use Oracle Java. 

Good to know:

  • You don't need to install Java if you plan to use the installer to install Confluence, as the JRE is bundled with Confluence.

Infrastructure

Hardware:

  • You can't run Confluence on SPARC based hardware. You'll need to use x86 hardware or 64bit derivatives of x86 hardware.
  • You can't use an NFS mount for your installation or home directory due to Lucene requirements. If you're installing Confluence Data Center, an NFS mount is fine for the shared home directory, but not for the local home directories.

Virtualization:

  • Our support team can assist you with problems running Confluence in a Docker container, but can't offer support for problems related to the environment itself. 
  • Our support team can assist you with deploying Confluence Data Center in AWS using the Cloud Formation Template or Quick Start. We won't be able to assist you if you have customised the Cloud Formation Template. 

Application server:

  • We only support the Tomcat version that is bundled with your Confluence version. You can't run Confluence in your own application server. 

For more information see our Server Hardware Requirements Guide and System Requirements

Last modified on Oct 12, 2017

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