Tutorial: Starting from scratch

This tutorial will guide you through the most important aspects of Insight, essentially taking your from zero to hero. Here's what you'll learn:

• Create a basic object schema
• Create object types 
• Add attributes to object types
• Create objects for each object type
• Link your object schema to a Jira project
• Add your objects to Jira issues

Before you begin

The tutorial takes you through all the basic actions you'll need to know about in Insight. This, however, has some disadvantages:

• You'll be adding custom fields to screens in Jira, which requires admin permissions.
• You'll be creating object types, attributes, and objects manually, which might take some time.

If you don't have sufficient permissions (but can create projects) or want to see a schema pre-filled with data, you can also try the ITSM tutorial that uses sample data to create a nice object type schema.

In this tutorial

Here are all the steps you'll follow in this tutorial:

• 1. Build your first object schema
• 2. Create object types
• 3. Add attributes
• 4. Create objects
• 5. View object graphs
• 6. Link your object schema to a Jira project
• 7. Add object to your requests