Manage add-ons - An unexpected error has occurred. Please refer to the logs for more information.
- You cannot access the Universal Plugin Manager from "Administration -> Manage add-ons" link.
You may receive an error and see the following screen:
An unexpected error has occurred. Please refer to the logs for more information.
There are a few potential causes:
a. The most common problem is that your server base URL does not match the actual URL of the site.
b. Incorrect or missing proxy settings in your server.xml when accessing Stash behind a proxy.
c. Incorrect plugin loading order causing UPM to fail to initialize properly when Stash is started.
2) UPM bug
In matching order for the above listed causes:
a. Your server base URL needs to match the URL that you are using to access Stash. To change this setting, follow the Specifying the base URL for Stash document.
<STASH_INSTALL>/conf/server.xml must contain your proxy information in the Connector element according to what is described on the "Step 1" Integrating Stash with Apache HTTP Server
c. To correct the plugin loading order, follow the steps below:
- Shut Stash down
- Remove the following directories. They will be rebuilt when Stash starts again.
Upon starting up, Stash will re-extract the required plugins from
<STASH_INSTALL>/atlassian-stash/WEB-INF/classes/bundled-plugins.zipand rebuild those plugin directories.
2) UPM bug
Upgrade your UPM.