Stash service installed as "STASH" instead of "Atlassian Stash" and fails with code 4

Troubleshooting Installation

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Symptoms

Service is installed as STASH instead of "Atlassian Stash" and the service does not start with a message:

 

The following appears in the atlassian-stash.log:

Windows could not start STASH on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service specific error code 4.

Cause

The service was installed with no administrator user

Resolution

  • Run command prompt as administrator
  • Run "service.bat remove" to remove the incorrect server

  • Run "service.bat install" to install the service correctly in the server
Last modified on Mar 30, 2016

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