Set up an Atlassian organization

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An Atlassian organization provides a centralized place for managing your products and users. Organizations are particularly helpful if your company manages more than one site and wants insight into all your sites and products and the users who can access them. For more details about how organizations work, see Atlassian organizations.

When you arrive at your organization, you land on your organization’s Overview. Refer to the screenshot for more details about what you see.

We’re in the process of creating organizations for sites that don't have one. If you don't yet have an organization, you will soon.

  1. Directory: Includes a list of accounts you manage, assuming you’ve verified your domains. It’s also where you can connect your identity provider for user provisioning. Learn more

  2. Security: Get more control and security features when you subscribe to Atlassian Access, giving you the full benefit of organizations. Learn more

  3. Settings: Update your details, make a user an organization admin, add another domain, and create an API key. Learn more

  4. Billing: Update and manage your bill for Atlassian Access. Learn more

  5. Sites and products: See all the products you use and their sites, where you can administer users and update groups and product access. Learn more

In addition to administering your organization from admin.atlassian.com, you can use the organization REST API to retrieve details about your organization, such as all of its users and domains.

Create and find your organization

Depending on your current admin experience, you may need to create an organization (if you haven’t already) or you may automatically get one.

Find your organization

If you recently created a site, you may automatically have an organization. If you see an option for Back to organization near the top of the left navigation, you have an organization. Click Back to organization for your organization settings.

If you aren’t sure whether you have an organization, go to admin.atlassian.com.

  • If you land on the organization Overview, you have an organization.

  • If you land on your site, you need to create an organization.

Create your organization

As the creator of an organization, you’re the first organization admin, and you can add others as organization admins. See Give users admin permissions for more details about what organization admins can do and how to add them.

To create an organization:

  1. Go to admin.atlassian.com/atlassian-access.

  2. Click Create your organization and follow the prompts for creating an organization.

After you create an organization:

  • If you’re already a site admin for a site, you can add that site to your organization.

  • If don’t have a site (because you use Bitbucket), you can use your organization to manage your user’s accounts.

Add a site to your organization

To add a site to an organization, you must be an admin of the site and organization. You can add as many sites to your organization as you have.

To add a site:

  1. Go to admin.atlassian.com. You'll land on the Atlassian administration page.

    If you don't land on the Atlassian administration page, it's most likely because you only administer one organization and either all your sites have been added or you don't administer any sites.

  2. From your organization, click the Add site button. You'll only see this button if you have sites to add.
  3. Follow the screens to add your site. We’ll walk you through selecting the site and reviewing your changes.

When your site gets added, all organization admins become members of the site's 'site-admins' group, making them site admins of the newly added site.

Rename your organization

Renaming an organization has no impact on users or any security policies.

To rename an organization:

  1. From Settings in the left navigation, click Details.

  2. Make your update from Organization name and click Save.

If you don’t have the Settings navigation item, click the edit (pencil) icon from the Overview page to rename your organization.

What's next?

Verify one or more domains for your organization to prove you own those domains. Once you verify a domain, all the Atlassian accounts that use email addresses from that domain become managed accounts of the organization. Learn more about verifying a domain for your organization.

You can then subscribe to Atlassian Access to apply security and authentication policies for those managed accounts. Your users with those accounts will be subject to the policies you've set, no matter which Atlassian products they log in to.

Atlassian Access gives you one place to manage and enforce the security and compliance policies required to run your mission-critical Atlassian Cloud products. Learn more about Atlassian Access.

Last modified on Oct 21, 2019

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