Set up an Atlassian organization

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An Atlassian organization provides a centralized place for managing your products and users. Organizations are particularly helpful if your company manages more than one site and wants insight into all your sites and products and the users who can access them. For more details about how organizations work, see Atlassian organizations.

If your organization doesn't have any sites (because you use Bitbucket), you can still use your organization to update, deactivate, and delete managed accounts and apply security policies.

As an organization admin, you can access your organization at admin.atlassian.com. The screenshot explains what you see when you arrive at your organization. If you see something different, there are a few reasons: 1) you may not be an organization admin, 2) you may need to choose an organization first, or 3) you may have an option to click Back to organization.

  1. Directory: Includes a list of accounts you manage after you verify your domains and where you can connect your identity provider for user provisioning. Learn more

  2. Security: Get more control and security features when you subscribe to Atlassian Access, giving you the full benefit of organizations. Learn more

  3. Settings: Update your details, make a user an organization admin, add another domain, and create an API key. Learn more

  4. Billing: View each of your separate bills for Atlassian Access and your products on each site. Learn more about your Atlassian Access bill and your product bills

  5. Product dropdown menu: Click the dropdown for a list of options for each product, including quick links for managing users and administering products.

In addition to administering your organization from admin.atlassian.com, you can use the organization REST API to retrieve details about your organization, such as all of its users and domains.

Make a user an organization admin

As an organization admin, you can make another user an organization admin. You can make anyone who has an Atlassian account an organization admin:

  1. Log in to your organization at admin.atlassian.com.

  2. Choose Settings on the left, then Administrators.

  3. Click Add administrators.
  4. Enter an Atlassian account email address and click Grant access.

See Give users admin permissions for more details about admin permissions.

Add sites and products to your organization

If you want to add a new instance of Jira or Confluence to your organization, you're unable to add it from the organization. You can sign up for a new product and transfer the product from its site's organization to your existing organization.

  1. Go to atlassian.com as you did when you first signed up for an Atlassian cloud product. When you're done you'll land in your site's administration.
  2. From your site's administration, click Back to organization.
  3. Go to Settings > Details.
  4. Click the Transfer products button and follow the screens. We’ll walk you through selecting the destination organization and reviewing your changes before you confirm the transfer.

For more details about the transfer process, see Transfer products to another organization.

Rename your organization

Renaming an organization has no impact on users or any security policies.

To rename an organization:

  1. From Settings in the left navigation, click Details.

  2. Make your update from Organization name and click Save.

If you don’t have the Settings navigation item, click the edit (pencil) icon from the Overview page to rename your organization.

What's next?

Verify one or more domains for your organization to prove you own those domains. Once you verify a domain, all the Atlassian accounts that use email addresses from that domain become managed accounts of the organization. Learn more about verifying a domain for your organization.

You can then subscribe to Atlassian Access to apply security and authentication policies for those managed accounts. Your users with those accounts will be subject to the policies you've set, no matter which Atlassian products they log in to.

Atlassian Access gives you one place to manage and enforce the security and compliance policies required to run your mission-critical Atlassian cloud products. Learn more about Atlassian Access.

Last modified on May 26, 2020

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