JIRA Data Center Health Check Tools

Data Center provides a set of tools that you can use to monitor the health of your instance, as well as to identify the root cause when the instance is not performing as expected.

It's recommended that you look at the status of the health check tools after you initially install Data Center, anytime you add a node to the instance, and anytime you need to troubleshoot your setup.

To access the health check tools, go to > System > Atlassian Support Tools. Then choose the Health Checks tab. Health check information specific to Data Center instances is available under the Clustering section.

Details on cluster health checks

The following table provides more detail on the information provided in the clustering health checks, as well as some possible solutions for resolving the issues:

Check Information
HealthCheck: Cluster Index Replication An error on this health check could indicate that search results won't be up to date on some nodes. Contact  Support if this persists.
HealthCheck: Cluster Locks An error on this health check could indicate that there could be a problem with a plugin and the way it uses locks.
HealthCheck: Scheduler Contact  Support if this health check fails.
HealthCheck: Cluster Cache Replication Check that the internode communication settings in your cluster.properties file are correct. Also check that your network configuration is set up correctly.
HealthCheck: Cluster Time Synchronization

Update the clocks on all the machines in the cluster.

We recommend using an automated service, such as NTPD, to ensure server times are maintained correctly.

HealthCheck: Shared Home Check that the shared home is configured correctly in the cluster.properties file and that the shared file system is functioning correctly.

 

 

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Last modified on Jul 6, 2016

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