Products

Jira Service Management Support

  • Get started
  • Documentation
  • Resources
  • Search
  • Log in
    • View account
    • View requests
    • Log out
  • ...

Get started

Products

  • Jira Software

    Project and issue tracking

  • Jira Service Management

    Service management and customer support

  • Jira Work Management

    Manage any business project

  • Confluence

    Document collaboration

  • Bitbucket

    Git code management

See all

Resources

  • Documentation

    Usage and admin help

  • Community

    Answers, support, and inspiration

  • System Status

    Cloud services health

  • Suggestions and bugs

    Feature suggestions and bug reports

  • Marketplace

    Product apps

  • Billing and licensing

    Frequently asked questions

  • Log out
  • Log in to account
  • Contact support
  • Training & Certification
  • Cloud Migration Center
  • GDPR guides
  • Enterprise services
  • Atlassian partners
  • Developers
  • User groups
  • Automation for Jira
  • Atlassian.com
  • Viewport

  • Manage Viewport
  • Confluence

  • Dashboard
  • Space Directory
  • People Directory
  • Atlassian Support
  • Jira Service Management
  • Documentation
  • Blog
  • Blog Posts in 2016
  • Blog Posts in Jan 2016

Jira Service Desk Cloud blog posts

Automatically triage email requests

Read more

Knowledge base reports are here!

Read more

JIRA Service Desk announcements

Read more

Improved My Requests page

Read more
Powered by Confluence and Scroll Viewport.
Atlassian
  • Notice at Collection
  • Privacy Policy
  • Terms of Use
  • Security
  • © Atlassian