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Jira Service Desk Cloud blog posts

Our new help center is ready for your customers to experience

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Update: Knowledge bases must be on the same domain as your service desk

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Knowledge is power!

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Customize your invitation emails to customers

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Coming soon: meet the new help center!

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Jira import syncs customer account directory

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Android ❤️ Jira Service Desk

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Portal-only customers have a randomly-generated username

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Security update for embedded help centers

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Quick help center update & Xin chào Việt Nam!

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New experience for Automation

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iOS ❤️ Jira Service Desk

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Knowledge bases must be on the same domain as your service desk

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Automatically create linked issues from new requests

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Knowledge base reports revamped

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Embed request forms anywhere

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Check out the new help center!

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Gadget update

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Security update: verifying your customers' email addresses

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Export a list of your customers

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