Plugins Troubleshooting
Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.
Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
- Merging Labels into the Default 'Labels' Field After 4.2 Upgrade
- Resolution silently set by REST API call
- JIRA Perforce Plugin throws 'P4 Exited with An Error!'
- 'java.lang.NoSuchMethodError com.atlassian.jira.web.action.util.CalendarResourceIncluder.include()V' after Upgrading JIRA Due to Work Directory
- Sub-task View Disappeared in Parent Issue
- Installing a JIRA Plugin Results in 'Duplicate entry'
- Could not load custom field type plugin with key 'XX'
- Project Panels Are Blank
- 'Action admin.ViewFisheyeConfiguration not found or could not be initialized' Due to Fisheye Configuration
- 'com.perforce.api.CommitException java.io.IOException Error in job specification.error' Due to Problems with Perforce Job integration
- Is Not a Valid Reference Error
- 'java.lang.NoSuchMethodError com.atlassian.sal.api.user.UserManager.isAdmin' Thrown When Trying to Use Atlassian Universal Plugin Manager
- 'Unable to parse shares.' Error Thrown When Creating a Filter
- Clicking the 'All' or 'Transitions' Issue Tab Panel Results in 'An Unknown Error Occurred - Actions == Null' Error
- Could not Load Custom Field Type Plugin Due to Project View Plugin
- Could Not Load Custom Field Type Plugin with Key 'com.atlassian.jira.plugin.linker linker'
- Jira server functionality fails with ClassNotFoundException for Jira Suite Utilities plugin
- No Command 'configureOption' in Action Due to JIRA Database Values Plugin
- Password Reset E-mail Not Sending the Correct Message in Portuguese
- Perforce Job Field is Blank when Viewing an Issue
- Problem with the URL using JIRA Linker Plugin
- Subtasks Set to Null due to 'Field Issuetype No Issue Type Selected'
- Unable to Enable Universal Plugin Manager
- Unable to Login to Perforce Due to 'Password Not Allowed at This Server Security Level' Error
- Unable to View Issues Due to 'java.lang.NoSuchMethodError' Due to JIRA Watcher Field Plugin
- Viewing Dashboard Fails with NoClassDefFoundError
- Workflow Transitions Are Not Appearing after Modifying the Workflow
- SVN PROPFIND error Broken Pipe
- JIRA Subversion plugin unable to connect to repositories due to timed out
- ArrayIndexOutOfBoundsException in the Subversion Plugin
- Cannot Edit Perforce Job Integration Settings After Migrating a JIRA Instance From One Server to Another
- JIRA Subversion Plugin Throws "HTTP proxy authorization failed" error
- Issue Links don't work after upgrading to JIRA 4.4
- Greenhopper plugin upgrade task failed
- Base URL mismatches in UPM due to wrong port for HTTPS
- Cannot connect to UPM
- JIRA Gantt Chart Plugin Listener error
- getLinksForSection error at the top of the page
- JIRA Calendar Fails to Render with NoClassDefFoundError: com/atlassian/jira/timezone/TimeZoneManager
- Issue Collector Activity Graph and Statistics do not get updated
- Unable to Transition Issues after JIRA Upgrade Due to JIRA Suite Utilities Plugin
- Unable to Create an Issue Through the Issue Collector Plugin due to Workflow's Validator
- Perforce Jobs do not get created
- Upgrading JIRA subversion plugin fails due to subversion indexes
- Adding Subversion Repository to JIRA Throws Error 'XML document structures must start and end within the same entity'
- 'Source GenericValue can not be null' while creating sub-task
- Can't see the 'Attach Screenshot' link after disabling or uninstalling the 'ScreenSnipe for JIRA' plugin
- DVCS smart commits do not work
- Browsing to issue raises error
- Apps disabled with Wrong Type license error in Jira Software
- Accessing the View in Issue Navigator link on the Rapid Board causes a 404 Error
- Groovy Script failing in 5.2.x or Later
- Unknown Error when submitting Issue Collector form
- Layout broken in JIRA after upgrade
- How to collect data to troubleshoot WebHook failure in Jira
- Plugin Manager Doesn't Start Due to 'Duplicate plugin found'
- After upgrade to JIRA 6, user encounters DVCS plugins database storage library error message
- Script Error due to Incompatible JIRA Suite Utilities plugin
- Issues activity module failed to load after upgrading JIRA Fisheye plugin to version 5.2.1
- Actions in JIRA Fail due to Missing link detected in Global Rank table error
- "Failed to properly handle event com.atlassian.crowd.event.user.UserAttributeStoredEvent.." when connects to JIRA from external API
- DVCS Plugin Syncronization error
- JIRA application does not start due or Third party plugins are not working because of plugin-license-storage-plugin.jar
- Unable to Connect to a Private Repository using the DVCS Plugin
- How to remove "Name" and "Email" from the Issue Collector
- Not able to install plugin
- Duplicate plugin found (installed version is the same or older) and could not be unloaded
- Error occurred while starting Plugin Manager. Duplicate plugin found (installed version is the same or older) and could not be unloaded
- Attempting to install Tempo results in error
- Unable to Remove or Upgrade Subversion Plugin
- JIRA Subversion Plugin Throws Error: Name or service not known
- Update license for a 3rd party app in Jira
- Cannot connect to Atlassian Marketplace with error 'Bad Request (Invalid Hostname)'
- Custom notification type from JIRA Component Watcher failed in JIRA 6
- JIRA upgrade fails due to BridgedDirectoryUser cannot be cast to com.atlassian.jira.user.ApplicationUser
- Cannot sync repositories with the DVCS plugin
- Unable to load or update Plugin 1 type plugin using Addon Manager or UPM
- Jira inaccessible with CacheException errors in logs
- DVCS Connector won't connect to Bitbucket, returns Invalid User/Team Account
- Error rendering 'com.atlassian.jira.plugin.ext.subversion:subversion-commits-tabpanel' after connecting JIRA to Subversion
- Unable to add field to screen, error: "You must specify a field to add" after upgrade JIRA
- JIRA Subversion plugin cannot be enabled
- Perforce Job got deleted immediately
- JIRA 6.4 Project > Issues sidebar panel rendering is broken
- JIRA throws java.lang.NoClassDefFoundError error when assigning/deleting issues
- Jira installer results in 'java.lang.UnsatisfiedLinkError' error
- Mobile for Jira breaks commenting on issue in Jira 8.0.X