Uninstalling apps

You can remove an installed apps (also known as add-ons or plugins) from your application in the administration console. Uninstalling an app permanently removes it from your application and file system. If you only want to temporarily remove it, you can disable your app instead.

On this page:

Uninstalling an app

Uninstalling an app removes it from the application. It also removes the JAR file from the application's home directory.

To uninstall an app:

  1. From the top navigation bar in your application, choose > Add-ons or Manage apps 
  2. Find the app you want to uninstall, and choose Uninstall.
  3. A notice appears indicating that the app was successfully uninstalled.

Uninstalling an app by removing its JAR file

In rare cases, you may need to uninstall an app manually, by removing its JAR file from the installation directory. This may be necessary, for example, when troubleshooting issues that may be related to the app.

These instructions do not apply to Confluence. For information on removing apps in Confluence, see How to manually remove malfunctioning apps.

You can uninstall an app manually by removing its JAR file from the file system. The directory location from where you remove the JAR file varies by Atlassian application. The following instructions use JIRA as an example. For information on manually removing apps from other applications, see the documentation for the host application.

  1. Shut down the application instance.
  2. Remove the JAR file from the app directory applicable to your host application. For example, in JIRA:
    • If you are removing a version 1 plugin, remove the JAR from your JIRA installation directory under:
      webapp/WEB-INF/lib/
    • If you are removing a version 2 plugin, remove the JAR from your JIRA home directory under:
      <jira-home>/plugins/installed-plugins/
  3. Start the application instance again.
Last modified on Sep 16, 2018

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