Monitor Jira with Prometheus and Grafana
This section will guide you through how to install and connect Prometheus and Grafana. This is optional, but may be useful if you don’t already have an APM solution, or would like to use our templates and sample queries.
Our support team can help you troubleshoot a specific connectivity problem with Prometheus via JMX, but can't help you set up your monitoring system, interpret the results, or configure Prometheus and Grafana.
Use Prometheus to monitor app performance metrics
To set up Prometheus to monitor app metrics:
Download and install Prometheus.
For installation options and detailed instructions see the Prometheus documentation.Edit the
prometheus.yamlfile and add the following scrape configuration to the bottom of the file.# A scrape configuration containing exactly one endpoint to scrape: scrape_configs: - job_name: 'Jira app metrics' scheme: http metrics_path: '/metrics' static_configs: - targets: ["<jmx-exporter-host>:<port>"]The target is the JMX exporter, not Jira. For example
- targets: ["localhost:8060"]If you deploy Prometheus in Kubernetes, you’ll need to use a pipe to indicate the multi-line YAML string, as in the example below.
extraScrapeConfigs: | - job_name: 'Jira app metrics' scheme: http metrics_path: '/metrics' static_configs: - targets: ["10.23.45.678:8060"]See Configuration in the Prometheus documentation for more configuration options.
Start Prometheus. How you do this will depend on the way you run Prometheus.
Access the Prometheus UI at http://localhost:9090.
Go to Status > Targets to check that Prometheus is successfully connected to the JMX exporter.
Perform a simple query
You can confirm that Prometheus is receiving app metrics with a simple test.
Go to 
> Manage apps and temporarily disable an app (such as the Jira Migration Assistant, don’t disable anything that will interrupt your users).
In Prometheus, run the following query:
com_atlassian_jira_metrics_Count
{
category00="plugin",
category01="disabled"
}This will return the number of times an app has been disabled since monitoring was turned on.
Use Grafana to visualize metrics
While you can use Prometheus to create graphs of your data, if you want to take it to the next level, you can use a tool like Grafana to create more detailed charts and dashboards.
To get you started, we’ve created some sample dashboards which track several important metrics. You can access the JSON for these dashboards in our App monitoring dashboards repo.
To set up Grafana and import the sample dashboard:
Download and install Grafana.
For installation options and detailed instructions see the Grafana documentation.Create a Prometheus data source in Grafana.
For detailed instructions see the Prometheus documentation.Select Create (+) > Import
Paste the JSON sample provided into the Import via panel json field. Remember to update the Unique identifier(only required if you already have a dashboard with the same ID).
Select Load.
Here's an example dashboard.
