Get help and support
If you have a Free plan or have a question about using a product, try asking the Atlassian Community.
If you have a Premium plan and encounter issues that prevent us from meeting 99.9% availability, you can submit a request for compensation in the form of credits. To find out whether you qualify, go to SLA compensation for premium plans.
To learn more about the scope of support and what you can expect, go to Atlassian Support Offerings.
To create a support request, go to support.atlassian.com/contact. Answer a few quick questions about your problem and include as many details as possible to help us resolve the problem. Someone from the support team will contact you to work through your request.
Find out what's new
To get the low down on the latest and greatest changes in your cloud site, check out our blog for weekly updates. We'll include new features and changes to existing features in your products.
Request a new feature
We'd love to hear your feature requests! Please let us know by creating an issue.