Support policies
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Welcome to the support policies index page. Here, you'll find information about how Atlassian Support can help you and how to get in touch with our helpful support engineers. Please choose the relevant page below to find out more.
- Bug fixing policy
- New features policy
- Security Bugfix Policy
- Find your Bitbucket Support Entitlement Number (SEN)
To request support from Atlassian, please raise a support issue in our online support system. To do this, visit support.atlassian.com, log in (creating an account if need be) and create an issue. Our friendly support engineers will get right back to you with an answer.
Last modified on Feb 2, 2021
In this section
Related content
- Get started with Jira automation
- Jira automation triggers
- Best practices for optimizing automation rules
- Jira automation actions
- Automation for Jira vs Jira Service Management automation
- Automation For Jira (A4J) Data Center - The ultimate troubleshooting guide
- Smart values - syntax and formatting
- Troubleshoot automation rules
- Components in Jira automation
- Automation For Jira - Automation rule templates
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