Support policies
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- "pullRequestRefGuardHook vetoed the push request" message seen in Bitbucket Server logs
- Git Push fails with 'receive-pack did not complete' error in the logs
- Git push appears to hang client with many git rev-list operations logged
- Push Proxy fails with Bitbucket Mirror
- The initial push to a Git repository with Git LFS enabled takes a long time
- How to find the users and related commits on Bitbucket Data Center
- Unable to push annotated tags to Bitbucket server where LFS (Large File System) File lock is enabled.
- Manage your organization's third-party apps
- How to forward Bitbucket Server's logging to syslog
- Search logs
Welcome to the support policies index page. Here, you'll find information about how Atlassian Support can help you and how to get in touch with our helpful support engineers. Please choose the relevant page below to find out more.
- Bug fixing policy
- New features policy
- Security Bugfix Policy
- Find your Bitbucket Support Entitlement Number (SEN)
To request support from Atlassian, please raise a support issue in our online support system. To do this, visit support.atlassian.com, log in (creating an account if need be) and create an issue. Our friendly support engineers will get right back to you with an answer.
Last modified on Feb 2, 2021
In this section
Related content
- "pullRequestRefGuardHook vetoed the push request" message seen in Bitbucket Server logs
- Git Push fails with 'receive-pack did not complete' error in the logs
- Git push appears to hang client with many git rev-list operations logged
- Push Proxy fails with Bitbucket Mirror
- The initial push to a Git repository with Git LFS enabled takes a long time
- How to find the users and related commits on Bitbucket Data Center
- Unable to push annotated tags to Bitbucket server where LFS (Large File System) File lock is enabled.
- Manage your organization's third-party apps
- How to forward Bitbucket Server's logging to syslog
- Search logs
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