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Confluence Email

This section contains articles about both Mail Archiving and Notifications.


To debug mail issues, add the following package to the log output. See Configuring Logging. Set the level to DEBUG for the class:

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Page: Mail with Attachments in Confluence 3.0.x and 3.1.x Are Lost Page: Error Connecting to POP3 Account Page: Getting '501 Syntactically invalid HELO argument' Error when Sending Mail From Confluence Page: NullPointerException when Sending a Test Email Page: Unable to Receive Email Notifications From Confluence Page: Email Messages Are Not Sent Due to 'java.lang.ClassCastException com.atlassian.confluence.mail.template.ConfluenceMailQueueItem' Page: 'com.sun.mail.smtp.SMTPSendFailedException 553 5.5.4 Domain name required for sender address' when Configuring Mail Server Page: 504 Error Setting up SMTP Server Page: Email is Misaligned in Outlook 2007 Page: Unable to Send Email Due to 'javax.mail.AuthenticationFailedException' Error Message Page: 554 Relay Rejected for Policy Reasons Errors when Sending Mail from Confluence Page: Cannot Send Email Due to 'javax.mail.NoSuchProviderException' SMTP Error Page: Certain Mail Messages Fail to Import Page: ClassCastException gnu.mail.handler.TextPlain when Sending Test Mail due to GNU Java Page: Notifications and the Share Page Functionality do not Work in Confluence 3.5 or Later Page: SSLException when sharing page or sending test email Page: javax.mail.MessagingException: IOException while sending message; OR javax.activation.UnsupportedDataTypeException Page: Sending email failed with Caused by: javax.mail.MessagingException: [EOF] Page: User appears not to receive any mail notification Page: Mail archiving errors after upgrading to Confluence 4.2 Page: Odd Email Notification Behaviors Caused by Descendent Notifications Add-On Page: Fetching Mails to Space Fails Due to [Ljava.lang.Object; cannot be cast to com.atlassian.confluence.content.CustomContentEntityObject Page: Confluence Sends Email Notifications despite Autowatch is Turned Off Page: 550 5.7.1 Unable to Relay Mail From Exchange Server Page: Removing the Subject Prefix in Confluence Emails Page: Unable to Send Email Due To SMTPSendFailedException: 530 5.7.0 Must issue a STARTTLS command first Page: Unable to send email using Exchange 2007 SMTP server Page: Confluence is unable to connect to the mail server (response code 421) Page: Lightweight Task List mail notification is not received when using Exchange 2007 SMTP server Page: Sending Email Fails Due to 501 Syntax: HELO Hostname Error Page: Error setting up a JNDI Mail Server: NameNotFoundException: Name mail is not bound in this Context Page: No authentication mechanisms supported by both server and client when Configuring Microsoft Exchange SMTP Server Page: Watchers do not receive mail notification of a specific page changes Page: Sending Test Mail Doesn't Work or Causes Services that Depends on it to Fail Page: Error creating bean with name 'com.stilsoft.confluence.extra.cipe.transformer.InPlaceTranformer' when receiving comment notifications Page: Notifications not sending for specific user in watchers list Undefined {0} Page: Unable to Send Email Using A Mail Server Which Does Not Require Authentication Page: Mail Link in Space Admin and Mail Accounts Link in Confluence Admin are Missing Page: 535 No SMTP server defined - while mail server is configured in Confluence Page: Reset password e-mail throws error No authentication mechansims supported by both server and client Page: Gravatar Plugin Cause Confluence Unable to Share a Page to Specific User(s) Page: Email stops sending or are being duplicated in Confluence Page: When using Gmail as an SMTP server, the From address is wrong Page: Confluence daily summary email is disabled due to corrupted index Page: SocketTimeoutException when sending email With STARTTLS Page: Email notifications trigger a NoSuchElementException in the logs Page: Confluence Email Notification and Daily Email Update does not work Page: Confluence unable to send email through Gmail server due to 'Read timed out' Page: Mail fails to send intermittently with Unknown SMTP host error Page: E-mail notifications not working, test e-mails working Page: After Confluence Upgrade, JNDI Configured Email Gives Error Page When Sending Test Email Page: Mail server connection failed with SMTP


  1. Help (smile)!

    Sorry if the question is very trivial to the most of you, but once I set up the mail log output as above, where I can read the logs?


    1. Thanks Nagy, but I am not sure I got your answer. Can you point me to the place on your guidelines where you answer my question?

      I just want to be able to understand where I can read the log for this specific mail issue "mail issues, add the following package to the log output. See Configuring Logging. Set the level to DEBUG for the class: