Usage FAQ

• Allow editing of Closed Issues
• Allowing users to create issues anonymously
• Anonymising JIRA Data
• Appending Email Addresses to Comments Made by Anonymous Users when Using a Mail Handler
• Asking for an attachment on the Create Issue page
• Automatic Escalation of issues
• Can I store customer details, like company, address and contact information, in JIRA?
• Changing Custom Field Types
• Changing Templates Used by Export to Excel from the Issue Navigator
• Changing the default session timeout
• Changing the Default Tab Panel from Comments to All
• Changing the Due Date Input Format
• Changing the Project Key
• Changing the Size of the Fix Versions and Affects Versions Select List
• Changing the Size of the Text Area Custom Field
• Changing the Temporary Directory
• Configuring project specific security
• Connecting to SSL services
• Current Reporter Browse Project Permission
• CVS ssh Jira Integration
• Displaying a Field Based on Another Field Selection
• Editing a custom field option
• Field Layout Schemes in JIRA 3.x
• Fields Allowing Custom HTML or JavaScript
• Finding the Id for Issue Types
• How can I control the editing of issue fields via workflow?
• How do I assign issues to multiple users
• How do I disable Firebug for JIRA?
• How Do I Use an SSL Certificate Generated Using openssl?
• How to change Multi Select Custom field size using script
• How to change the font size for printing an issue
• How to change the location of stdout and stderr logs
• How to clear the resolution field when the issue is reopened
• How to configure comment field to become mandatory in workflow transition
• How to convert types using Jelly
• How to deactivate comments for closed issues
• How to display a different format for the Number customfield
• How to display custom field of the sub-task in the parent issue screen?
• How to Hide "Can't access your account?" Link
• How to Limit the Number of Characters Entered in a Summary Field
• How to recover the comments viewable by a Project Role which has been deleted
• How to Remove 'Unknown' Option from 'Component' and 'Fix Versions'
• How to show a transition only when the Assignee is different from the Current User
• How to update custom field values during workflow transition.
• Letting customers only create issues
• Login problems
• Making JIRA login case insensitive for JIRA 3.13.x
• Parsing utf-7 emails
• QuickSearch guesses the issue key prefix (sometimes)
• Receiving Notification for Select Issues or Updates
• Removing Commas for Values Held in Number Field Custom Field Type
• Removing invalid characters from XML backups
• Removing NONE from the Issue Security Drop-Down List
• Resolved issues appearing in Open issues filters
• Retrieving the JIRA Administrator
• Sending JIRA Data to Support
• Setting Additional Fields for Issues Created from Email
• Setting a Default Value in the Description Field
• Setting Priority field value based on customfield value
• Showing Extended Timestamp in the Created Column of the Issue Navigator
• Tracking the Time Taken for Each Workflow Transition
• Troubleshooting Issue Creation Via Email
• Using JIRA to Manage reusable modules
• Where are the application server logs?
• XML format for import & export files
• How to Enable the FishEye Plugin from the Plugin Administration Screen
• How to Change the Number of Rows Allowed in the Text Type Custom Field Renderer
• How to Make a Federated JIRA Instance
• How to Activate Header Row for Subtask List in Issue Detail View
• How to Remove Duplicate Entries for Names and Groups
• How Come JIRA does Not Show Direct SQL Data Modifications
• How to get JIRA Pages to Render when URL Contains an Underscore
• How to disable or enable the GOT FEEDBACK button
• How do I reduce my user count in JIRA
• How to Bulk Edit Groups in JIRA
• How to Configure Workflow to allow Certain Group to Perform Certain Workflow Transition
• How to Create a FishEye's Changeset or Crucible's Review Link on JIRA's Comment or Description
• How to make the 'Assignee' field required when 'Allow unassigned issues' is turn ON in General Configuration?
• How to allow users to view sub-task only but not its parent issue
• How to change the Date Time Range Picker format to 24h format
• What if you wish your Custom Field Appearing in Issue Navigator but not willing to set the context to All issue types
• Why Fix/Affected Version sort differently in issue screen after picking more than one version?
• Modify the gadget limit on a dashboard
• How to add comments to Excel export
• How to change the Original Step in Workflow Transition
• How to Hide the "Configure Fields" Button on the Create Issue Screen
• How to display the issue type name in issue navigator column beside the image icon
• How to Edit Bundled or System Plugins
• How to auto disable compatibility mode in Internet Explorer
• How to restore a single attachment to an issue
• JIRA does not pick up the data after running an UPDATE or DELETE SQL statement
• Why is Resolution Date set on Unresolved Issues after a CSV import
• How to Set Monday as First Day of Week in Date Picker Calendar
• How To Remove the Message 'Some issue types are unavailable due to incompatible field configuration and/or workflow associations.' from Edit Issue Screen
• After rename user from LDAP, will JIRA create a new user account ?