Jira Software 9.12.x release notes

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29 November 2023
We're pleased to present Jira Software 9.12 Long Term Support (LTS).

Take some time and read through the release notes to learn what we've prepared for you this time. Swing by our upgrade notes to check for any breaking changes if you plan to upgrade, and don’t forget to check out the full list of resolved issues .

Highlights

Jira Software 9.12 is a Long Term Support release

This means we'll provide bug fix releases until Jira 9.12 reaches its end-of-life date (November 29, 2025) to address critical security, stability, data integrity, and performance issues. 

Ready to upgrade? Check out the release notes for a roll-up of changes since 9.4 LTS. 

If you’re upgrading from Jira 8.x or Jira 9.x, see Upgrading Jira applications for all the necessary steps. 

Jira Software 9.12.x is the last release to support Server licenses

Jira Software 9.12 will be the last release available to download for Server, prior to the Server end of support date on February 15, 2024. All following releases will only support our Data Center offering. As Jira Software 9.12 are long-term support (LTS) releases, they will continue to receive security and bug fixes until the end of support date on Feb 15, 2024.

We recommend that you migrate to the Atlassian Cloud offering or upgrade to Data Center to remain secure and supported. If you're thinking of moving to Data Center, check our recommendations first.

Upgrading from 8.x to 9.x triggers full Jira reindex that causes some downtime during the process. If you’re on 8.x now, make sure you’ve estimated the downtime and set the best time for the upgrade.

Learn more about how to handle full reindex and estimate downtime

End-of-life policy

Atlassian supports feature versions for two years after the first major iteration of that version was released. Once a version reaches its end of life (EOL), we’ll no longer provide support for it. Here are the EOL dates for Jira Software 9.12, 9.4, and 8.20:

  • Jira Software 9.12: 29 November 2025
  • Jira Software 9.4: 31 January 2025
  • Jira Software 8.20: 31 January 2024

For more information, see the Atlassian Support end-of-life policy .

Version compatibility

Each version of Jira Core, Jira Software, and Jira Service Management is compatible with a specific version of the other applications. Here’s the compatibility for Jira Software 9.12, 9.4, and 8.20.

Jira CoreJira SoftwareJira Service Management
9.129.125.12
9.49.45.4
8.208.204.20

For more information, see the Jira applications compatibility matrix .

What's changed since the last LTS release

Jira 9.12 is a Long Term Support (LTS) release. It contains all features introduced since the last LTS version, Jira 9.4 , and provides fixes for known issues in this version.

If you’re interested in learning more about a specific type of improvement, you can go to one of the following sections:

To get a quick roll-up of the most important changes in the previous Jira LTS releases, have a look at our past change logs:

Top features

Here's a summary of the great new features that await you after upgrading to Jira Software 9.12.

The summary of changes is divided by the versions in which they were released, but it doesn't mean you have to upgrade through each version separately. You can go straight from 8.20 or 9.4 to 9.12.

Release

Summary

Release notes

9.11

  • Jira Automation receives Look up issues and Create variable actions Data Center
  • Masking secret keys in your automation rules Data Center
  • The allowlist in Jira automation is now enabled by default
  • Project shortcuts can now be reordered
  • Store attachments more efficiently in the S3 object storage Data Center
  • Updated layout in the table with custom field contexts
  • Improvements to the support zip creation process
  • More granular control over project permissions Data Center
  • Select issue watchers only from users who have access to your project
  • The Rich Text gadget substitutes the deprecated Text gadget
  • Added support for the AWS Secrets Manager

Jira Software 9.11 release notes

9.10

  • Search for projects and issue types in custom field contexts
  • Add linked issues to the existing ones with one click Data Center
  • Accessibility fixes for low-vision and keyboard-only users Data Center
  • More updates in Jira Software for Mobile

Jira Software 9.10 release notes

9.9

  • Show or hide empty fields in the issue view Data Center
  • More custom field improvements coming your way
  • Store your avatars in Amazon S3 storage Data Center
  • Disable smart query in the quick search Data Center
  • Microsoft Graph API integration for incoming mail Data Center

Jira Software 9.9 release notes

9.8

  • Comment sorting updates coming your way
  • Improved commenting experience in Jira
  • Auto-managed sprints Data Center
  • Updates to the mail queue health check

Jira Software 9.8 release notes

9.7

  • Get notified about active sprints when deleting a board with them
  • Fixed validation for required custom fields of the Select list (cascading) type
  • Take index snapshots with one click
  • Check your mail queue's health
  • Pin comments in Jira issues
  • Configuring contexts for custom fields: new design, enhanced functionality
  • Version’s start and release dates are now consistently displayed in the app

Jira Software 9.7 release notes

9.6

  • Crowd membership changes batched during full and incremental directory syncs
  • Cache App API deprecated
  • jira.diagnostics.ipdlog.poll.seconds system property removed from In-product diagnostics

Jira Software 9.6 release notes

9.5

  • Jira migrates to Log4j2
  • Audit log improvements
  • In-product diagnostics updates: new user interface, REST API, and performance metrics
  • Support for Java 17 added
  • The H2 database upgraded from 1.4.200 to 2.1.214
  • Jira temporary directory cleaner introduced
  • Date picker accessibility improvements for low-vision and keyboard-only users

Jira Software 9.5 release notes

9.4

This is an LTS release, which doesn’t introduce any new features to keep things running smoothly.

Jira Software 9.4 release notes

Critical bug fixes

Every release contains a bunch of bug fixes. Here is the list of fixes to issues with critical severity since version 9.4.

Release

Summary

9.11

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9.10

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9.9

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9.8

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9.4

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Performance reports

We run extensive performance tests to compare our Long Term Support releases to see how the new features affect Jira and to make sure we’re not introducing any performance regressions. LTS releases are usually a few versions apart, so the improvements in performance are much more visible than between smaller, feature releases.

Resolved issues

Issues resolved in 9.12.0
Released on 29 November 2023

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Issues resolved in 9.12.1
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Issues resolved in 9.12.2
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Issues resolved in 9.12.3
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This release patches security vulnerabilities and doesn't resolve any public issues. For more information, visit Security Advisories & Bulletins.

Issues resolved in 9.12.4
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Issues resolved in 9.12.5
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Issues resolved in 9.12.6
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Issues resolved in 9.12.7
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This release patches security vulnerabilities and doesn't resolve any public issues. For more information, visit Security Advisories & Bulletins.

Issues resolved in 9.12.8
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Issues resolved in 9.12.9

Released on 7 June 2024

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Issues resolved in 9.12.10

Released on 12 June 2024

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Issues resolved in 9.12.11
Released on 4 July 2024

This bugfix release doesn't contain any public issues. At the same time, it contains internal improvements that are restricted to Atlassian for security reasons.

Issues resolved in 9.12.12

Released on 30 July 2024

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Issues resolved in 9.12.13

Released on 4 September 2024

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Issues resolved in 9.12.14

Released on 2 October 2024

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Issues resolved in 9.12.15

Released on 6 November 2024

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Last modified on Nov 6, 2024

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