Jira Software 9.14.x upgrade notes

Here are some important notes on upgrading to Jira Software 9.14.x. For details of the new features and improvements in this release, see the Jira Software 9.14 release notes.

Upgrading from 8.x to 9.x triggers full Jira reindex that causes some downtime during the process. If you’re on 8.x now, make sure you’ve estimated the downtime and set the best time for the upgrade.

Learn more about how to handle full reindex and estimate downtime

Upgrade notes

End of support for Server licenses

Jira Software 9.14.0 is a Data Center-only release and doesn't support Server licenses. With Atlassian Server end of support, you’ll need to ensure you have a valid Data Center license before upgrading to Jira Software 9.14.0.

Archive issues with Jira Automation

You can now archive issues and notify your team about that with Jira Automation. This is a great way to clean the team's board and increase Jira's performance. Archiving issues reduces the instance size and speeds up the actions that require indexing, like searches or updates. To set up automated issue archiving, use the following components:

  • Archive issue action that archives issues when triggers run.
  • Issue archived trigger that runs when an issue is archived.

Additionally, if you need to restore an archived issue, you can run the Issue restored trigger.

Learn more about Jira Automation components

Installing apps with the Universal Plugin Manager

The Universal Plugin Manager (UPM) allows installing Atlassian and third-party apps on Jira and the other Data Center products in three ways:

  • With the Upload app button on the Manage apps page, where you provide a URL to the app or upload a file with the app.
  • With the REST API (/rest/plugins).
  • With the Install button on the Find new apps page.

In Jira Software Data Center 9.14, you can install new apps only by selecting the Install button on the Find new apps page. Installing new apps with the Upload app button on the Manage apps page or with the REST API is now disabled by default. This limitation prevents unwanted uploads of potentially malicious files to your Jira instance.

If you need to enable app installation with the Upload app button on the Manage apps page or with the REST API, set the following system property. Learn how to set up system properties

-Dupm.plugin.upload.enabled=true

 The ATST app upgraded to 1.54.0 with a new health check

The Atlassian Troubleshooting and Support app (ATST) has been upgraded to version 1.54.0 and equipped with a new health check for mail error queues that becomes available by default in Jira Data Center 9.14.

If you’re using Jira 9.13 or earlier, you can still upgrade the ATST app to 1.54.0 manually through the Atlassian Marketplace and start using the new health check right away.

End of support announcements

Support for the following platforms has been permanently removed:

  • Oracle 12c R2
  • Amazon Aurora on PostgreSQL 10
  • Amazon Aurora on PostgreSQL 11

For the list of supported platforms, check out the Supported platforms guide.

 App developers

For any important changes regarding apps, check out the Jira changelog.

 Upgrade procedure

Upgrading from a Jira version 9.x.x? 

  • See Upgrading Jira applications for complete upgrade procedures, including all available upgrade methods and pre-upgrade steps. 

  • For a more tailored upgrade, go to Jira administration > Applications > Plan your upgrade. We’ll recommend a version to upgrade to, run pre-upgrade checks, and provide you with a custom upgrade guide with step-by-step instructions.
Last modified on Feb 8, 2024

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