About the Universal Plugin Manager

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An app (also known as an add-on or plugin) is a separately installed component that supplements or enhances the functionality of an Atlassian application. An app might add a single feature to your host application, like a macro in Confluence, or it might provide enough features to constitute a product in its own right.

The Universal Plugin Manager (UPM) is a tool for administering apps in Atlassian applications. You can use the UPM to find and install, manage, and configure. apps. The UPM interface is the same across products.

On this page:

About this documentation

This documentation describes how to administer apps with the UPM.

While the UPM is the same across all products, you may notice some minor differences depending on the version of UPM that your product uses, and where it's located in the admin console.

The biggest difference is terminology. In the most recent versions of UPM we're renamed "add-ons" to "apps". Your application may not have made this change yet.

This documentation reflects the latest version of the Universal Plugin Manager app. For older releases, see the documentation archive accessible from the Universal Plugin Manager Documentation Directory.

Accessing the UPM

You can access the UPM from anywhere in your product. To administer apps, you'll need to be logged in with administrator privileges. From the top navigation bar in your application, choose Apps > Manage apps to access the UPM.

The Find new add-ons or Find new apps page loads. You can also toggle to Manage add-ons or Manage apps.

Exploring add-on administration

UPM presents the following pages for administering apps in the application administration console:

We recommend designating a single user to administer apps at a time. To prevent conflicts, UPM blocks other users from accessing the app administration pages while an app is being installed or updated. A warning message appears to users who attempt to access the UPM while another administrator is installing or updating an app.  

If the WebSudo feature is enabled for the Atlassian host application, the UPM administration pages are also subject to the controls imposed by WebSudo. This security feature, which mimics the Linux sudo feature, requires administrators who are logged into the Atlassian application to reenter their password before performing an administrative function.  

Last modified on Nov 3, 2021

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