Bitbucket Server does not send emails after a restart


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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible


After restarting Bitbucket Server, no notification emails are being sent.

The following appears in the atlassian-bitbucket.log

2014-05-01 09:27:21,749 ERROR [localhost-startStop-1]  c.a.plugin.manager.PluginEnabler Unable to start the following plugins due to timeout while waiting for plugin to enable: com.atlassian.bitbucket.server.bitbucket-notification


The Bitbucket Server Notification plugin has failed to enable and no emails are being sent. This is likely caused by corrupted plugin cache.


Attempt to re-enable the Bitbucket Server Notification plugin under Administration >> Manage add-ons >> All add-ons.


Clear the plugin cache by doing the following:

  1. Stop Bitbucket Server
  2. Delete <BITBUCKET_HOME>/plugins/.bundled-plugins and <BITBUCKET_HOME>/plugins/.osgi-cache (these will be recreated on startup)
  3. Start Bitbucket Server
Last modified on Jul 5, 2016

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