JIRA Mail Knowledge Base
Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.
Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
- Email Notification is corrupted at certain transition
- Issue Creation from Unknown Email Addresses
- Images not showing in JIRA email notifications
- Mail is not being retrieved from the SMTP or POP Server
- Jira server throws SMTPAddressFailedException when sending email
- Notification emails don't contain correct From address
- JIRA outgoing mail is not using the configured from address
- Issue Type icons broken in JIRA e-mail notifications
- JIRA Stops Creating Issues from Emails at certain times due to XML backup
- How to send a Test Email in Jira
- Mail Handler java.net.SocketException: socks Error
- Jira Created Issue From E-mail Has No Description
- AuthenticationFailedException when connecting to Gmail as SMTP server
- Unable to Create Issue By E-Mail - jira-email-processor-plugin
- How to create a custom mail template in Jira Data Center
- Update all User Profiles for the Notify Me option
- How to Configure Mail handler for a Sub-directory in Outlook/Gmail
- How to find projects that have a specific sender email address
- Incoming Email Handler encounters "Unable to create issue with message.: null"
- JIRA email template variable not replaced in the email received
- Jira fails to create or update tickets via email due to incorrect Email Finger Print
- Jira is not capturing all emails
- Jira notification emails fail to be sent due to the "Unrecognized SSL message" error
- Jira notification is not sent depending on Issue status
- Jira Notifications Marked as Phishing
- Jira outgoing mail server configuration without username and password fails with error No supported authentication mechanisms were proposed by the server
- Jira stops processing incoming mail with MessageRemovedException errors in logs
- Mail Queue Failing to Send Due to Daily sending quota exceeded
- MethodInvocationException On Create/Update Issues by Email, Invalid Resource
- Modifying Incoming Email Settings Fails with Passed List had more than one value
- Outgoing Email Address Instead of Project Email Address Appears
- Sending email failed with Caused by: javax.mail.MessagingException: [EOF]
- Service Management Mail Handler breaks if Multiple users have same Email
- Too many login attempts error using Google SMTP with Jira server
- Unable to configure Outgoing E-Mail Notifications due to error: 501 5.5.4 Invalid domain name
- Unable to see default avatar in email notification
- Wrong email sender displayed in notifications from JIRA
Last modified on Dec 26, 2024
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