How to log in to my Atlassian cloud site for the first time
This article only applies to Atlassian's cloud products. Learn more about the differences between cloud and server.
I have the URL to my cloud site and email I signed up with, but I can't log in.
I cannot remember the URL to my cloud site.
I have the URL to my cloud site and email I signed up with, but I can't log in
- Try to log in to your site using the URL (e.g. <yourcompany>.atlassian.net) and your username (your email address).
- Click Can’t log in? to get a link to reset your password.
If you need further help, refer to Atlassian login issues.
I cannot remember the URL to my cloud site
- Check your email for a welcome email with the subject line “Get started on something amazing.” (If you don't see an email, check in your spam folder to see if it's in there.)
- Make note of your cloud site URL or click the link to access your account.
If you still can't find an email from us, contact our billing and licensing team.