Jira Data Center

Data Center is a deployment option specifically designed to support the unique and complex requirements of enterprise organizations. It is currently available for Jira Software (7.0+) and Jira Service Desk (3.0+). This page provides an overview of the features it provides, as well as a high-level introduction to how it works.





Jira Software

Install guide

Jira Service Desk

Install guide




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Have a question about Jira Data Center?

We've collected the latest round of questions our Atlassian experts get asked on a daily basis. Save yourself some time and check if yours has already been answered on the Jira Data Center FAQs page.

About Data Center

Data Center takes all the powerful features of Jira Software or Jira Service Desk and supports them with:

  • High availability - Active clustering ensures users have uninterrupted access to critical applications. Data Center uses industry standard load-balancing, database clustering and shared files systems to minimize downtime for your users in the event of unexpected hardware failure.
  • Performance at scale - Each node added to your Data Center cluster increases concurrent user capacity and improves response time as user activity grows.

Interested in learning more about what Jira Data Center provides? Click here for an overview.

A look at the architecture

Data Center consists of a cluster of dedicated machines, connected like this:



Load balancer

The load balancer distributes requests from your users to the cluster nodes. If a cluster node goes down, the load balancer immediately detects the failure and automatically directs requests to the other nodes within seconds. You can use any load balancer that supports session affinity.

Application nodes

The cluster of Data Center nodes share the workload of incoming requests. Failure of a cluster node causes virtually no loss of availability for users, because requests are immediately directed to other nodes.

Shared database and storage

Data Center supports the same databases that are supported for Jira Software Server. It also supports shared file systems that store the following: import/export files, plugins, Logos directory, shared caches, and any data directory which includes attachments, avatars and icons.

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AWS and Azure

We also provide guides to help you understand how to quickly deploy this architecture on AWS and Azure:

Additional Data Center considerations

(info) If your Jira Data Center instance is connected to Bitbucket Cloud, and you're on a Jira Software 8.2 or below, you may need to upgrade the Jira DVCS connector plugin. Learn more

Long Term Support releases

A Long Term Support release is a feature release that gets backported critical security updates and critical bug fixes during its entire two-year support window. If you can only upgrade once a year, consider upgrading to a Long Term Support release. Learn more

Long Term Support releases were originally referred to as Enterprise Releases.

Get started with Data Center

Ready to get started? 

Contact us to speak with an Atlassian or get going with Data Center straight away.

Last modified on Jun 25, 2020

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