Related content Miscellaneous ArticlesLinks TroubleshootingPeople Directory TroubleshootingUniversal Plugin Manager (UPM) TroubleshootingLicense TroubleshootingConfluence Administration TroubleshootingImages and Thumbnails TroubleshootingTroubleshooting Issues with Page and Space CreationConfluence Knowledge BaseLoading Example Site During Installation Throws NullPointerException Still need help? The Atlassian Community is here for you. Ask the community General Installation Troubleshooting Page: Unable to Set Up JIRA for User Management During Installation Page: New Install of Confluence Appears to Succeed, but is not Accessible Page: Problem when installing Confluence 5.6 or below with SQL Server 2014 R2: Configuring the database failed. Couldn't create the database schema. java.sql.SQLException: Unable to get information from SQL Server: localhost. Page: Cannot choose external database when installing Confluence 5.6.x Page: 'com.mysql.jdbc.exceptions.MySQLNonTransientConnectionException' when Installing Confluence on MySQL on OS X 10.4 Due to MySQL Networking Configuration Page: Unable to Uninstall a Plugin or Install an Old Version of a Plugin Page: Problems installing Confluence as a service on Windows 64bit Page: Differentiating Between the Confluence 32-bit and 64-bit Installer Page: How to Point to a Different JAVA Installation Page: Confluence installation fails with set up step error (java.sql.SQLSyntaxErrorException: user lacks privilege or object not found: BANDANA) Page: Installation Fails with 'java.lang.ClassNotFoundException org.apache.juli.ClassLoaderLogManager' Due to JDK Version Page: Unable to Complete Installation Due to File Permissions Page: Unable to Install Due to Kaffe Java Page: Confluence Loads with 500 Error after Install Page: Loading Example Site During Installation Throws NullPointerException Page: Unable to Install Service on Windows Vista Page: Unable to Install Confluence Due to Java 1.5 Page: Confluence installation fails with unable to create application context Page: 'Error opening file for writing' when Installing Confluence Evaluation on Windows Windows Troubleshooting Page: 'Error opening file for writing' when Installing Confluence Evaluation on Windows Page: 'Error! Filename not specified' when Saving a Document from Office Connector Page: 'Illegal character in path' Errors Appear when Running on Windows Page: Attachments Drag and Drop Does Not Work with IIS Page: Can't Add Attachments with Long File Names Using Windows Page: Cannot start Tomcat on Windows Server Due to Address Already in Use: JVM_Bind Page: Chinese characters appears as question marks Page: Clicking on links from MS Office opens 2 browser tabs when SAML SSO is enabled Page: Confluence does not start due to 'Can't find dependent libraries' error Page: Confluence does not start due to Spring Application context has not been set Page: Confluence Service will not Install - Failed Installing 'Confluence' Service Page: Confluence throws java.lang.RuntimeException: unexpected setup type when clicking Next on installer Page: Confluence Uses More Memory Than The Total Allocated Memory in System Information Screen Page: How do I search from Active Directory's global catalog? 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Couldn't create the database schema. java.sql.SQLException: Unable to get information from SQL Server: localhost. Page: Cannot choose external database when installing Confluence 5.6.x Page: Confluence Does Not Start Due to 'there may be a configuration problem in your confluence.cfg.xml file' Page: 'com.mysql.jdbc.exceptions.MySQLNonTransientConnectionException' when Installing Confluence on MySQL on OS X 10.4 Due to MySQL Networking Configuration Page: Unable to Uninstall a Plugin or Install an Old Version of a Plugin Page: Problems installing Confluence as a service on Windows 64bit Page: Differentiating Between the Confluence 32-bit and 64-bit Installer Page: Confluence generates Confluence is vacant error on install Page: Confluence fails to start and throws 'MySQL session isolation level 'REPEATABLE-READ' is no longer supported' error Page: How to Point to a Different JAVA Installation Page: 'extractBundledPlugins Couldn't find atlassian-bundled-plugins.zip on classpath' Due to Solaris TAR Utility Page: Confluence installation fails with set up step error (java.sql.SQLSyntaxErrorException: user lacks privilege or object not found: BANDANA) Page: Installation Fails with 'java.lang.ClassNotFoundException org.apache.juli.ClassLoaderLogManager' Due to JDK Version Page: Unable to Complete Installation Due to File Permissions Page: Unable to Install Due to Kaffe Java Page: Cannot Restore XML Backup Due to Data Truncation - MySQL Driver 3.1 Page: Cannot register Confluence due to 'License you Entered was not Valid' error Page: Confluence Loads with 500 Error after Install Page: Unable to Deploy Evaluation Database on Weblogic Page: Error Creating Bean with Name Scheduler Error Message When Installing Confluence Page: Unable to Install Service on Windows Vista Page: 'tar' Command Yields 'A lone zero block at 145270' Page: Installation or Upgrade of Confluence 4.0 EAR-WAR Fails on Red Hat or CentOS Page: Unable to Install Confluence Due to Java 1.5 Page: Confluence installation fails with unable to create application context Page: Cannot find "external_id" column when trying to upgrade to a Confluence CDC license after upgrading from a pre-5.5 Confluence Clustered installation Page: Confluence throws java.lang.RuntimeException: unexpected setup type when clicking Next on installer Page: Loading Example Site During Installation Throws NullPointerException Page: Unable to Upgrade Confluence Clustered due to Clustered Edition Distribution Page: 'Error opening file for writing' when Installing Confluence Evaluation on Windows Page: Confluence and SOAP on Resin Page: How to restart the setup wizard after installing Confluence Page: 'java.sql.SQLException ORA-00942 table or view does not exist' due to database permissions Page: Exports to PDF broken due to X11 library Page: 'index 'sp_comp_idx' exceeds the maximum length of 900 bytes' Using SQL Server Last modified on Mar 6, 2025 Was this helpful? Yes No It wasn't accurate It wasn't clear It wasn't relevant Provide feedback about this article In this section 'com.mysql.jdbc.exceptions.MySQLNonTransientConnectionException' when Installing Confluence on MySQL on OS X 10.4 Due to MySQL Networking Configuration 'Error opening file for writing' when Installing Confluence Evaluation on Windows 'extractBundledPlugins Couldn't find atlassian-bundled-plugins.zip on classpath' Due to Solaris TAR Utility 'Illegal character in path' Errors Appear when Running on Windows 'tar' Command Yields 'A lone zero block at 145270' "Home is not configured properly" error message due to corrupted confluence.cfg.xml Cannot choose external database when installing Confluence 5.6.x Cannot register Confluence due to 'License you Entered was not Valid' error catalina_pid was set but the specified file does not exist error when stopping or starting Confluence with a script Confluence 5.8 setup wizard fails when creating the embedded H2 database on Mac OSX Confluence 6.13 or later fails with FontConfiguration error when installing on Linux OS Confluence and SOAP on Resin Confluence Does Not Start Due to 'there may be a configuration problem in your confluence.cfg.xml file' Confluence fails to install or run with 'SQL statement command denied' error with MySQL DB Confluence fails to start and throws 'MySQL session isolation level 'REPEATABLE-READ' is no longer supported' error Confluence generates Confluence is vacant error on install Confluence installation fails with set up step error (java.sql.SQLSyntaxErrorException: user lacks privilege or object not found: BANDANA) Confluence installation fails with unable to create application context Confluence Loads with 500 Error after Install Confluence Server 6.13 or later fails with DLL error when installing on Microsoft Windows Confluence Server 6.13 or later throws an 'unable to find valid certification path' error when running with AdoptOpenJDK Confluence Setup Wizard improperly leads to Cluster configuration step Confluence Standalone fails to start with init Unable to set up application config: no home set error Confluence throws java.lang.RuntimeException: unexpected setup type when clicking Next on installer Confluence will not start due to ClassNotFoundException: SLF4JBridgeHandler Could not resolve placeholder localHome Differentiating Between the Confluence 32-bit and 64-bit Installer Error Creating Bean with Name Scheduler Error Message When Installing Confluence Failed to Resolve Artifact - Missing javax.mail When Building the Distribution Source Code Fix 'Not supported by BasicDataSource' Setup or Startup Error Getting 'The image file tomcat6.exe is valid, but is for a machine type other than the current machine' How to Point to a Different JAVA Installation How to roll back to a previous version of Confluence Installation Fails with 'java.lang.ClassNotFoundException org.apache.juli.ClassLoaderLogManager' Due to JDK Version Issues with dedicated operating system user account creation during Confluence installation java.net.UnknownHostException exceptions in Confluence log file due to DNS lookups failing Loading Example Site During Installation Throws NullPointerException New Install of Confluence Appears to Succeed, but is not Accessible NoClassDefFoundError Due to Path Size Limit in Windows on WebSphere Problems installing Confluence as a service on Windows 64bit Problem when installing Confluence 5.6 or below with SQL Server 2014 R2: Configuring the database failed. Couldn't create the database schema. java.sql.SQLException: Unable to get information from SQL Server: localhost. Setup Fails Creating MySQL Schema Due to Tomcat Incompatibility The License You Entered Was Not Valid Unable to Complete Installation Due to File Permissions Unable to Deploy Evaluation Database on Weblogic Unable to Install Confluence Due to Java 1.5 Unable to Install Due to Kaffe Java Unable to Install Service on Windows Vista Unable to Set Up JIRA for User Management During Installation Unable to Setup Postgres Due to Incorrect Driver Unable to start Windows Service due to "Failed creating java jvm.dll" "The specified module could not be found" Unable to Uninstall a Plugin or Install an Old Version of a Plugin Unable to upgrade using non-sudo after using sudo during a prior upgrade Windows Service failed to be created due to JAVA_HOME environment variable configuration Related content Miscellaneous ArticlesLinks TroubleshootingPeople Directory TroubleshootingUniversal Plugin Manager (UPM) TroubleshootingLicense TroubleshootingConfluence Administration TroubleshootingImages and Thumbnails TroubleshootingTroubleshooting Issues with Page and Space CreationConfluence Knowledge BaseLoading Example Site During Installation Throws NullPointerException Powered by Confluence and Scroll Viewport.
