Confluence 3.1 Known Issues

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Below are some known issues associated with Confluence 3.1.

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JIRA/Crowd and Confluence deployment

Confluence will not start up or will display strange behavior (drop down menus not working) if JIRA 4.0/4.0.1 or Crowd 2.0.x is running on the same application server installation, for example, by attempting to run Confluence and JIRA 4.0 in the same Apache Tomcat server installation. This problem results from a bug in JIRA (tracked as JRA-19894) that is scheduled to be fixed in JIRA 4.0.2. Crowd will be fixed in the 2.1 release. In the meantime, please read our KB article on how to resolve this issue.

In the meantime, you can run JIRA or Crowd and Confluence in different 'instances' of the same application server, for example two separate Apache Tomcat server installations. If you already do so, or have installed both the Confluence distribution and JIRA 4.0 distribution, or Crowd 2.0.x, you can ignore this known issue.

JIRA Gadgets in Confluence

As of Confluence 3.1, users can embed gadgets into Confluence pages. When integrating JIRA gadgets into Confluence pages, you may encounter UI problems like a missing "Login"-button which is required to make the gadget authenticate with the JIRA server. This problem can be circumvented by setting up JIRA and Confluence to use Trusted Apps communication (since it removes the need for manual authentication). See KB article for details.

Bamboo integration

Our continuous integration product Bamboo exposes gadgets which can be embedded into Confluence pages. However, some of these exhibit problems once embedded onto a Confluence page:

  • BAM-4900 : Unable to edit Bamboo gadgets in Confluence
  • BAM-4890 : Bamboo gadget added in JIRA dashboard is not saving the preferences

These bugs are being fixed in Bamboo 2.5, which will ship in January 2010.

If you place any gadget on a Confluence page and export the page to PDF, the gadget output will not be rendered in the PDF output. Instead, each gadget is rendered on a page as a box containing the name of the gadget, the latter of which is hyperlinked. Clicking this hyperlink, opens the gadget contents itself in a new browser window or tab.

Problematic Confluence Gadgets window when running Confluence on Java 6

The Confluence Gadgets window may indicate that 'An error has occurred while trying to load the Gadget Directory' and prevent you from accessing the URLs of your Confluence gadgets. This problem can occur if you are running Confluence on Java 6. After you install Confluence 3.1 or upgrade an existing Confluence installation to this version, please check the Confluence Gadgets window immediately after starting the Confluence server.

If you see this error message and cannot access your Confluence gadgets, it can be resolved by restarting Confluence. (You may need to do this more than once.)

For more information about this issue, please refer to CONF-17417.

Other issues

Refer to our JIRA site for a list of Confluence 3.1-specific bugs.

Last modified on May 27, 2016

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