Jira Service Management Release Notes

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Jira Service Management release notes provide information on the features and improvements in each release. This page includes release notes for platform releases and feature releases. If you're upgrading from an earlier version of Jira Service Management, you will find essential information in the upgrade notes associated with the relevant release notes. 

Long Term Support releases

A Long Term Support release is a feature release that gets backported critical security updates and critical bug fixes during its entire two-year support window. If you can only upgrade once a year, consider upgrading to a Long Term Support release. Learn more

Long Term Support releases were originally referred to as Enterprise Releases.

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Important changes to our server and Data Center products

We’re making changes to our server and Data Center products, including the end of sale for new server licenses on February 2, 2021 and the end of support for server on February 2, 2024. Learn what this means for you

Jira Service Desk 4 release and upgrade notes 


Jira Service Desk 3 release and upgrade notes


Jira Service Desk 2 release notes

These releases have reached their end of life. See End of life policy.


Jira Service Desk 1 release notes

These releases have reached their end of life. See End of life policy.


Last modified on Nov 23, 2020

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