Jira Service Management Release Notes

Jira Service Management documentation

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Jira Service Management release notes provide information on the features and improvements in each release. This page includes release notes for platform releases and feature releases. If you're upgrading from an earlier version of Jira Service Management, you'll find essential information in the upgrade notes associated with the relevant release notes. 

Long Term Support releases

A Long Term Support release is a feature release that gets backported critical security updates and critical bug fixes during its entire two-year support window. If you can only upgrade once a year, consider upgrading to a Long Term Support release. Learn more

Long Term Support releases were originally referred to as Enterprise Releases.

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Important changes to our server and Data Center products

We’ve ended sales for new Server licenses, and will end support for server on February 15, 2024. We’re continuing our investment in Data Center with several key improvements. Learn what this means for you

Jira Service Management 5 release and upgrade notes


Jira Service Management 5.11

Jira Service Management 5.10

Jira Service Management 5.9

Jira Service Management 5.8

Jira Service Management 5.7

Jira Service Management 5.6

Jira Service Management 5.5

Jira Service Management 5.4

Jira Service Management 5.3

Jira Service Management 5.2

Jira Service Management 5.1

Jira Service Management 5.0


Jira Service Management 4 release and upgrade notes


Jira Service Management 4.22

Jira Service Management 4.21

Jira Service Management 4.20

4.20 is a Long Term Support release. Learn more 

Jira Service Management 4.19

Jira Service Management 4.18

Jira Service Management 4.17

Jira Service Management 4.16

Jira Service Management 4.15

Jira Service Management 4.14

Jira Service Desk 4.13

4.13 is a Long Term Support release. Learn more 

Jira Service Desk 4.12

Jira Service Desk 4.11

Jira Service Desk 4.10

Jira Service Desk 4.9

Jira Service Desk 4.8

Jira Service Desk 4.7

Jira Service Desk 4.6

Jira Service Desk 4.5

4.5 is a Long Term Support release. Learn more 

Jira Service Desk 4.4

Jira Service Desk 4.3

Jira Service Desk 4.2

Jira Service Desk 4.1

Jira Service Desk 4.0

This is our latest platform release, built for performance and scale!


Jira Service Desk 3 release and upgrade notes


Jira Service Desk 3.16

3.16 is a Long Term Support release. Learn more 

Jira Service Desk 3.15

Jira Service Desk 3.14

Jira Service Desk 3.13

Jira Service Desk 3.12

Jira Service Desk 3.11

Jira Service Desk 3.10

Jira Service Desk 3.9

3.9 is a Long Term Support release. Learn more 

Jira Service Desk 3.8


Jira Service Desk 3.7

Jira Service Desk 3.6

Jira Service Desk 3.5

Jira Service Desk 3.4

Jira Service Desk 3.3

Jira Service Desk 3.2

Jira Service Desk 3.1

Jira Service Desk 3.0

Jira Service Desk 2 release notes

These releases have reached their end of life. See End of life policy.


Jira Service Desk 2.5

Jira Service Desk 2.4

Jira Service Desk 2.3


Jira Service Desk 2.2

Jira Service Desk 2.1

Jira Service Desk 2.0

Jira Service Desk 1 release notes

These releases have reached their end of life. See End of life policy.


Jira Service Desk 1.2

Jira Service Desk 1.1

Jira Service Desk 1.0

Last modified on Aug 30, 2023

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