Administering Jira applications Support

This upgrade matrix should serve as a starting point when researching which version of Jira Software and Jira Service Management is right for your team.

Here you'll find all of the supported versions including:

Jira Software top features
Jira Service Management top features
Supported platform changes
Technical upgrade notes
Reference: Performance and scale testing

Long Term Support releases

If you're only upgrading about once a year, Long Term Support releases are a good choice.

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Jira Software top features

Here's a summary of the great new features awaiting your users.

11.2	Welcome OpenSearch in Jira Data Center New limit of 10,000 items on a board Optimize your instance with safeguards Optimize your custom fields One place to clean them all Strengthen sysadmin and OS access separation Protect you Jira nodes with JQL resilience Connect securely with OAuth 2.0 for app links Rate limiting now supports OAuth 2.0 Deprecation of Browse Project properties in workflows Indexing and snapshots improved with OpenSearch Handle large tables with Cluster message cleaning service React 18 and Atlaskit upgrade in Jira 11.2	Release notes
11.1	Find missing issues in Advanced Roadmaps for Jira Manage your integrations and automations with service accounts Sign SAML authentication requests React 18.3 and Atlaskit upgrade	Release notes
11.0	Introducing the Jira Data Center connector for Rovo Removal of the deprecated Text gadget End of support for the Original theme New look and feel for Advanced Roadmaps for Jira Changes to issue sources filter for unsaved issues in Advanced Roadmaps for Jira Strict permission handling in Advanced Roadmaps for Jira Changes to System Dashboard operations Sorting on TEXT entity property Upgrade from ProForma Lite to ProForma Full Advance notice: OpenSearch opt-in feature ready for early access View your repo health with Sync history New backend issue limit for Advanced Roadmaps for Jira App signing is now enabled by default for app installations Check indexing stats in JMX Faster user management Simplification of multipart handling in WebWork Removal of Trusted apps	Release notes
10.7	New look and feel for Advanced Roadmaps for Jira Dates now follow profile timezone in Jira automation Improve Jira performance with Instance optimizer Redirect email replies for Jira notifications View your repo health with Sync history Feature flags removal New entry in deserialization blocklist	Release notes
10.6	New database integrity check for validating issue links New API endpoint for reciprocal issue links Remove deleted users marked as inactive Deprecated databases	Release notes
10.5	Secure app installations with app signing Save time and space with more control over data pipeline exports New Aggregate API now available Deprecation of Lucene-specific modules End of Velocity method allowlist debug mode Remove deleted users marked as inactive Email notification character change limit	Release notes
10.4	Automation queue supportability improvements Rotate your encryption keys like clockwork Customize the order of issue link types New Jira Stats logging location New Search API now available	Release notes
10.3	This is a Long Term Support release. No new features to keep everything smooth and stable	Release notes
10.2	Accessibility improvements for low-vision and keyboard-only users New login experience with two-step verification Turn off the lights in Jira automation Your logo in light and dark New header color in the original theme Image attachments thumbnails in emails Secrets management just got more secure Jira automation support for Microsoft Teams webhooks Component validations for disabled automation rules Connectivity check for sharing usage data Integrity Checker improvements Changes to metrics served by the JMX exporter Alert, metric, and statistics logs in Jira automation Bulk commit fetching Refine your license limit health check alerts from the UI Change the default issue order in your project Introducing Local Lexorank Repair	Release notes
10.1	Share usage data Automation rule validation Webhooks auditing Secure your Jira Mobile iOS devices with OAuth 2.0	Release notes
10.0	Introducing Data Center Security Hub Upgrade to Atlassian Data Center Platform 7 Turn off the lights with dark theme Java 17 becomes the default Jira Software Data Center is migrated and fully exposes RESTv2 End of support for the H2 database engine Updates to Jira automation Velocity template and allowlist security improvements New default endpoint security annotations Security monitoring and alerts Enabling attachment storage in Amazon S3 without a feature flag Deprecating MD5 in workflow layouts Almost out of user licenses? Get an early alert	Release notes
9.17	Introducing support for the Client Credential Grant Flow in Application links	Release notes
9.16	Streamlined field configuration experience Store backups securely in S3 object storage New Local backup security health check	Release notes
9.15	Introducing Software Bill of Materials (SBOMs) to Jira Software Data Center Restrict file extensions that can be uploaded to your Jira Tightening security with a websudo allowlist Confluence Page Viewer replaces the Confluence Page Gadget	Release notes
9.14	The ATST app upgraded to 1.54.0 with a new health check Archive issues with Jira Automation	Release notes
9.13	Always view the oldest or newest displayed comments first Update the descriptions of multiple issues at the same time Add watchers while creating issues Secure a database password by storing it in HashiCorp Vault	Release notes
9.12	This is a Long Term Support release. No new features to keep everything smooth and stable	Release notes

Earlier Jira Software versions that have reached End of Life

9.11	Project shortcuts can be reordered Store attachments in the S3 object storage Project permissions get extended configuration Select issue watchers only from users who have access to your project The Rich Text gadget substitutes the deprecated Text gadget Use AWS Secrets Manager to manage Jira Software configuration	Release notes
9.10	Search for projects and issue types in custom field contexts Add linked issues to the existing ones with one click	Release notes
9.9	Custom field improvements Amazon S3 storage for avatars and attachments Disable smart query in the quick search Microsoft Graph API integration for incoming mail	Release notes
9.8	Improved commenting experience Auto-managed sprints Updates to the mail queue health check	Release notes
9.7	Configuring contexts for custom fields: new design, enhanced functionality Pin comments in Jira issues Fixed validation for required custom fields of the Select list (cascading) type Take index snapshots with one click at any time New mail queue health check ensures that emails are sent without any issues	Release notes
9.6	Crowd membership changes batched during full and incremental directory syncs Cache App API deprecated `jira.diagnostics.ipdlog.poll.seconds` system property removed from In-product diagnostics	Release notes
9.5	Jira migrates to Log4j2 Audit log improvements In-product diagnostics updates: new user interface, REST API, and performance metrics Support for Java 17 added The H2 database upgraded from 1.4.200 to 2.1.214 Jira Temporary Directory Cleaner introduced	Release notes
9.4	This is a Long Term Support release. No new features to keep everything smooth and stable	Release notes
9.3	Multi-threaded index catch-up for autoscaling Improved accuracy of app attribution for database usage New database connectivity metrics for in-product diagnostics Activity tabs failures fixed	Release notes
9.2	Jira agile views: faster loading, better performance Introducing OAuth 2.0 for outgoing mail Jira pickers get a performance boost Configuring diagnostic recording with JFR	Release notes
9.1	Performance improvements for Agile boards Excluding events from the audit log Diagnosing and troubleshooting Jira with Java Flight Recorder Prioritized search results in the issue navigator Application monitoring Improved indexing management at Jira start-up	Release notes
9.0	Activity tabs improvements (Data Center) Excessive activity limits with Safeguards (Data Center) Security fixes for API endpoints Redesign for the View on board feature for better performance Issue status menu improvements Easy Jira troubleshooting with Java Flight Recorder Automation bundled with Jira (Data Center)	Release notes
8.22	Jira can now be configured as an OAuth 2.0 provider Login performance improvements for basic authentication Excluding projects from the data pipeline	Release notes
8.21	Additional language support for Advanced Roadmaps (Data Center) Improved search performance in the project picker Improved gadget configuration experience	Release notes
8.20	This is a Long Term Support release. No new features to keep everything smooth and stable	Release notes
8.19	New wizard for creating plans in Advanced Roadmaps (Data Center) Dependency report in Advanced Roadmaps (Data Center) Filtering epics and versions in backlogs Data pipeline improvements (Data Center) Pagination and UI improvements on Screens	Release notes
8.18	Comment reactions (Data Center) Analyzing how your issues change over time with data pipeline (Data Center)	Release notes
8.17	Keep consistent naming of sprints and epics between Jira and Agile at Scale frameworks with Flexible Terminology Refreshed commenting experience with improved appearance, keyboard navigation and support for assistive technologies Custom fields are now included in data pipeline exports (Data Center) Around 100 security vulnerabilities fixed in the Jira platform	Release notes
8.16	Get more insights into the usage of custom fields (Data Center) Bulk delete custom fields (Data Center) Default values for the Description field (Data Center) Let users log in with multiple identity providers (Data Center) Check the status of your data pipeline exports (Data Center) Keep Jira safe by disabling basic authentication Improvements to DVCS accounts	Release notes
8.15	Advanced Roadmaps is now part of Jira Software (Data Center) Displaying image attachments in email notifications	Release notes
8.14	Email templates made better (Data Center) Quickly view issues belonging to an epic DVCS Connector improvements Personal access tokens Embedded Crowd and password encryption Accessibility improvements when creating issues Improved data insights (Data Center) Jira Cloud Migration Assistant bundled with Jira Choosing Bamboo plan branches in Jira	Release notes
8.13	This is a Long Term Support release. No new features to keep everything smooth and stable	Release notes
8.12	More control over your Advanced Audit log Support for MySQL 8.0 Improved user picker Less app impact on indexing Users created automatically with Just-in-time user provisioning	Release notes
8.11	Managing private filters and dashboards Issue detail view can be hidden per board Improved email notifications for mentions Embedded Crowd upgrade Max timeout for the Favorite Filters gadget Restricting sprint selection when creating or editing issues Configuring how fast stale nodes are moved offline (Data Center)	Release notes
8.10	OAuth 2.0 support for incoming mail User anonymization (GDPR) improvements More insight into your custom fields (Data Center) Stale nodes automatically removed (Data Center) Optimized custom fields (Data Center)	Release notes
8.9	Node and application status for Jira Data Center cluster monitoring Refreshed Velocity Chart Accessibility: Text spacing	Release notes
8.8	Revamped audit log Setting dates for future sprints Accessibility settings Running Jira Data Center on a single node (available for all versions)	Release notes
8.7	Anonymizing users for GDPR compliance PostgreSQL 11 support OpenID Connect comes to Jira Data Center	Release notes
8.6	Jira copies over changes files on upgrade New JVM code cache check Replying to JIRA notifications in Outlook made way better Users and roles made better PostgreSQL 10 comes to Jira Several older platforms get deprecated Prefix and suffix search Accessible dropdown menus Configurable scheme parameters in Jira REST API for projects creation Burnup charts in Jira Software Self-protect your Jira Data Center and sleep easy with rate limiting New information in the audit log for Jira Data Center Cluster monitoring in Jira Data Center	Release notes
8.5	This is a Long Term Support release. Jira Server mobile app distributable to managed devices with MDM New JVM check available	Release notes
8.4	Filters in 'Multi user picker' custom field Batching emails as a default setting External links open in a new tab Filters to browse archived issues Jira becomes more accessible Lots of versions OK for boards Time tracking in bulk edit Templates for deploying Jira in a Docker container (8.0 and later)	Release notes
8.3	Jira Server mobile app Content Delivery Network (CDN) for Jira Data Center AdoptOpenJDK bundled with Jira List of custom changes after upgrade New filters to search for custom fields Browsing projects is faster Improvements to batching emails Cluster lock mechanism improved in Data Center Re-indexing made better	Release notes
8.2	First milestone in filters on the Archived issues export page (Jira Data Center) Support for Microsoft SQL Server 2017  Official support for Java 11 AdoptOpenJDK 8 bundled with Jira	Release notes
8.1	Archiving issues, first milestone (Jira Data Center) Archiving components Development info on issue cards Improvements to boards: resizable Detail View and horizontal scrollbar for boards with many columns Performance improvements for boards and backlogs, and other pages that use the side navigation Improvements to deployment templates for Jira Data Center on Microsoft Azure New JMX metrics for more insights into Jira performance Sorting projects by columns Ability to add additional custom fields to batched email notifications Information about recent activity on user profiles New avatars	Release notes
8.0	Jira Software mobile app (beta) Batching email notificaitons to reduce the number of emails you're getting from Jira New look and feel of Scrum/Kanban boards and backlogs Performance improvements for backlogs New priority icons New JQL options: finding authors of updates, and finding link types New configuration for MySQL 5.7 that allows 4-byte characters Massive improvements to indexing REST API for issue type schemes	Release notes
7.13	This is a Long Term Support release. Support for OpenJDK 8.	Release notes
7.12	Custom fields optimizer (Data Center) Sharing edit rights for filters and dashboards New events in the audit log (filters and dashboards) New look and feel of the custom fields page Disabling Days in column time indicator to improve performance New compression method (Google's Snappy) when copying the index between the nodes (Data Center)	Release notes
7.11	Support for IPv6 New columns on the Projects page (Issues, Last issue update) Development information available in Basic Search Apache Tomcat 8.5.29	Release notes
7.10	New look and feel for Jira, including the first wave of changes to the most frequently used pages. Archiving inactive or completed projects (Data Center). New events in the audit log. Case-insensitive labels. Quick start guide for Jira Data Center. Sending Jira notifications to Stride rooms and conversations.	Release notes
7.9	Improved Kanban boards showing only recently modified issues in the Done column. Searching through versions with a wildcard. Choosing delimiters when exporting your issues to CSV. Disabling empty JQL queries to avoid performance issues with empty filters. New events in the audit log. Asynchronous cache replication in Jira Data Center. IPv6 support for MySQL databases.	Release notes
7.8	Quick search that shows instant results, and displays your recent work if you're not searching. Dutch language pack.	Release notes
7.7	REST API to manage priority schemes outside of the user interface Italian and Finnish language packs	Release notes
7.6	This is a Long Term Support release. Project-specific priorities. Live monitoring of your Jira instance with JMX. Subtasks drag 'n' drop. X-Frame-Options to prevent clickjacking.	Release notes
7.5	Improved Kanban backlog: versions and epics panels to let you better manage your releases. Sprint goals: add goals to your sprints to let your team know what you want to achieve. Renaming and deleting inactive or closed sprints. Jira Software Data Center on Microsoft Azure. Events for creating and deleting issue links. Syntax highlighting for additional 25 languages. New Czech, Estonian, Danish, Icelandic, Norwegian, Romanian, Slovak, and Polish language packs.	Release notes

Jira Service Management top features

Here's a summary of the great new features awaiting your users.

11.2	Farewell Opsgenie Link your Jira with Confluence through OAuth 2.0 New REST API scopes for service accounts Welcome OpenSearch in Jira Data Center Optimize your instance with safeguards Optimize your custom fields One place to clean them all Strengthen sysadmin and OS access separation Protect you Jira nodes with JQL resilience Connect securely with OAuth 2.0 for app links Rate limiting now supports OAuth 2.0 Indexing and snapshots improved with OpenSearch Handle large tables with Cluster message cleaning service React 18 and Atlaskit upgrade in Jira 11.2	Release notes
11.1	Faster scrolling on the customer page UI updates in Assets Access workload data without wait Lucene removed from canned responses Indexing in Assets is now simpler Limit object traversal in Assets Manage your integrations and automations with service accounts Sign SAML authentication requests React 18.3 and Atlaskit upgrade	Release notes
11.0	Changed sorting behavior for custom fields Upgrade from ProForma Lite to ProForma full for free End of support for the Original theme Advance notice: OpenSearch opt-in feature ready for early access App signing is now enabled by default for app installations Check indexing stats in JMX Simplification of multipart handling in WebWork Removal of Trusted apps	Release notes
10.7	New version of the Assets - AWS Integration app is now available Dates now follow profile timezone in Jira automation Improve Jira performance with Instance optimizer Redirect email replies for Jira notifications	Release notes
10.6	Changes to ProForma templating service New API endpoint for reciprocal issue links New database integrity check for validating issue links	Release notes
10.5	Group queues to organize issues Limit access to Assets data in Assets Confluence Macro Secure app installations with app signing Save time and space with more control over data pipeline exports New Aggregate API now available Deprecation of Lucene-specific modules End of Velocity method allowlist debug mode	Release notes
10.4	Say goodbye to clutter and hello to better performance Automation queue supportability improvements Rotate your encryption keys like clockwork Customize the order of issue link types New Jira Stats logging location New Search API now available	Release notes
10.3	This is a Long Term Support release. No new features to keep everything smooth and stable	Release notes
10.2	Restrict comment visibility to a group or role Automatic approver refresh for Assets custom fields Preventing data loss when changing cardinality in Assets Accessibility improvements for low-vision and keyboard-only users New login experience with two-step verification Turn off the lights in Jira automation Your logo in light and dark New header color in the original theme Image attachments thumbnails in emails Secrets management just got more secure Jira automation support for Microsoft Teams webhooks Component validations for disabled automation rules Connectivity check for sharing usage data Integrity Checker improvements Changes to metrics served by the JMX exporter Alert, metric, and statistics logs in Jira automation	Release notes
10.1	Share usage data Automation rule validation Webhooks auditing Secure your Jira Mobile iOS devices with OAuth 2.0 Streamline your request intake process Automation access restrictions	Release notes
10.0	Jira Service Management 6.0 renamed to Jira Service Management 10.0 Introducing Data Center Security Hub Upgrade to Atlassian Data Center Platform 7 Avoid surprises with the change calendar Request type field now available in the issue view View all assets imports from one place REST API documentation upgrade ProForma updates Turn off the lights with dark theme Java 17 becomes the default End of support for the H2 database engine Updates to Jira automation Velocity template and allowlist security improvements New default endpoint security annotations for filters Security monitoring and alerts Enabling attachment storage in Amazon S3 without a feature flag Almost out of user licenses? Get an early alert	Release notes
5.17	Introducing support for the Client Credential Grant Flow in Application links	Release notes
5.16	Changes to Groovy scripting in Assets Enhancements to Assets archiving Optimized workload reports for better performance and usability	Release notes
5.15	Archive unused Assets objects Improvements to modal dialogs in Assets	Release notes
5.14	Mention customers from the issue view The ATST app upgraded to 1.54.0 with a new health check Archive issues with Jira Automation	Release notes
5.13	Run multiple Assets imports in parallel Boost productivity with inline editing New editor for print label templates and textarea attributes in Assets Store Assets attachments more efficiently in the S3 object storage Always view the oldest or newest comments first Update the description of multiple issues at the same time Add watchers while creating issues Secure a database password by storing it in HashiCorp Vault	Release notes
5.12	This is a Long Term Support release. No new features to keep everything smooth and stable	Release notes

Earlier Jira Service Management versions that have reached End of Life

5.11	Link multiple Confluence spaces to a single portal Get data for any time slice New editor in Assets Improved search experience on the Customers page Read-only access to Assets information for Confluence users Performance improvements to the AQL `connectedTickets()` method Accessibility fixes for low-vision and keyboard-only users Project shortcuts can now be reordered Project permissions get extended configuration Select issue watchers only from users who have access to your project Store attachments efficiently in S3 Improvements to the support zip creation Rich text gadget for dashboards	Release notes
5.10	Identify request types by groups Customer Request Type field available in dashboard gadgets Clone queues to save time spent on configuration New documentation on sharing requests with groups	Release notes
5.9	Share requests with Jira groups Run imports on dedicated nodes and track progress Comments on approvals supported in Jira Service Management for Mobile Changes to the login-free portal signup flow Accessibility fixes for low-vision and keyboard-only users	Release notes
5.8	Attachments in approval comments Microsoft Graph API integration Performance improvements in Assets Accessibility improvements	Release notes
5.7	Comments for approvals Accessibility improvements Updated settings for Assets Groovy scripts Performance improvements in Assets	Release notes
5.6	Further auditing improvements Support for Assets referenced object fields in approvals Email channels support mailbox folders Linking issues no longer limited to agents	Release notes
5.5	Improved email filtering Auditing improvements for the customer portal and Assets Jira migrates to Log4j2 Audit log improvements In-product diagnostics updates: new user interface, REST API, and performance metrics Support for Java 17 added H2 database upgraded from 1.4.200 to 2.1.214 Jira Temporary Directory Cleaner introduced	Release notes
5.4	This is a Long Term Support release. No new features to keep everything smooth and stable	Release notes
5.3	Help Center column sorting Login-free customer portal Insight is now called Assets Improved accessibility and user interface in Assets	Release notes
5.2	Help Center announcement improvements Background processing performance improvements Insight accessibility and UI enhancements OAuth 2.0 Outgoing mail (SMTP) Diagnostic recording configuration with JFR	Release notes
5.1	Email channels audit log Insight accessibility and uplift Better PSMQ information logging Excluding events from the audit log Improved indexing management at Jira start-up Diagnosing and troubleshooting Jira with Java Flight Recorder Prioritized search results in the issue navigator Application monitoring	Release notes
5.0	Faster and more accurate SLA calculation (Data Center) Insight accessibility and performance boost Additions to auditing for Insight (Data Center) Automation bundled with Jira (Data Center) Secure application tunnels Excessive activity limits with Safeguards (Data Center)	Release notes
4.22	Multiple email channels (Data Center) New SLA configuration interface (Data Center) Auto-populated request fields (Data Center) Jira can now be configured as an OAuth 2.0 provider Login performance improvements for basic authentication Excluding projects from the data pipeline	Release notes
4.21	Request list configuration (Data Center) Comment reactions (Data Center) Queues in the mobile app Improved search performance in the project picker Improved gadget configuration experience	Release notes
4.20	This is a Long Term Support release. No new features to keep everything smooth and stable	Release notes
4.19	Approvers from Insight asset management (Data Center) Better language support for asset management Manually adjusting projects to better change management (Data Center) Data pipeline improvements (Data Center) Pagination and UI improvements on Screens	Release notes
4.18	Another bunch of vulnerabilities fixed in the Jira platform and Jira Service Management Showing SLAs on customer portals (Data Center) Turning off search bar on customer portals (Data Center) Mentions on customer portals (Data Center) Summary of mobile app improvements Analyzing how issues change over time with data pipeline	Release notes
4.17	Around 100 security vulnerabilities fixed in the Jira platform Over 20 security vulnerabilities fixed in Jira Service Management Custom fields now included in data pipeline export (Data Center)	Release notes
4.16	Get more insights into the usage of custom fields (Data Center) Bulk delete custom fields (Data Center) Default values for the Description field (Data Center) Let users log in with multiple identity providers (Data Center) Check the status of your data pipeline exports (Data Center) Keep Jira safe by disabling basic authentication	Release notes
4.15	Mindville's Insight - Asset Management is now part of Jira Service Management (Data Center) Customer portal improvements (cards view in Help Center, rich text editor, voting for requests) Official support for service projects in the Jira mobile app Improved data insights, now also for Jira Service Management Displaying image attachments in email notifications	Release notes
4.14	Jira Service Desk is now Jira Service Management New events in the audit log (Data Center) Email templates made better (Data Center) Personal access tokens Embedded Crowd and password encryption Accessibility improvements when creating issues Improved data insights (Data Center)	Release notes
4.13	This is a Long Term Support release. No new features to keep everything smooth and stable	Release notes
4.12	Managing Opsgenie incidents in Jira Service Management Using Confluence Cloud as your knowledge base OAuth 2.0 support for Microsoft Changes to how users are displayed in the user picker More control over your Advanced Audit log (Data Center) Less app impact on indexing (Data Center) Users created automatically with Just-in-time user provisioning (Data Center)	Release notes
4.11	Multilingual customer portal and help center Advanced auditing (Data Center) Managing private filters and dashboards Embedded Crowd upgrade Max timeout for the Favorite Filters gadget Configuring how fast stale nodes are moved offline (Data Center)	Release notes
4.10	OAuth 2.0 support for incoming mail User anonymization (GDPR) improvements More insight into your custom fields (Data Center) Stale nodes automatically removed (Data Center)	Release notes
4.9	Adding an option to control sharing settings for new requests created both via email and customer portal (addition to sharing settings from Jira Service Management 4.7) Node and application status for Jira Data Center cluster monitoring Accessibility: Text spacing	Release notes
4.8	Managing multiple issues at once with bulk actions No more duplicate attachments in requests Accessibility settings Revamped audit log Running Jira Data Center on a single node (available for all versions)	Release notes
4.7.	Requests are private by default Email verification Changes in how agents are treated by Jira Anonymizing users for GDPR compliance OpenID Connect (Data Center)	Release notes
4.6	New portal is now default Improvements to agent queues REST API for managing agent queues Previous and next search results Users and roles made better Custom changes transferred on upgrade Suffix search New health check: JVM code cache Rate limiting (Data Center) New events in the audit log (Data Center)	Release notes
4.5	This is a Long Term Support release. Massive performance improvements	Release notes
4.4	More control over SLA calendars Issue archiving in Jira Service Management Data Center Filters in 'Multi user picker' custom field Batching emails as a default setting External links open in a new tab Filters to browse archived issues Jira becomes more accessible Lots of versions OK for boards Time tracking in bulk edit	Release notes
4.3	Search just got smarter Limited threads to boost performance Content Delivery Network (CDN) for Jira Data Center AdoptOpenJDK bundled with Jira List of custom changes after upgrade New filters to search for custom fields Browsing projects is faster Safer cluster lock mechanism for Data Center Reindexing made easier	Release notes
4.2	Edit custom fields in Jira Service Management automation Better knowledge base search experience Enhanced knowledge base reports Jira Service Management source code available Support for Microsoft SQL Server 2017  Official support for Java 11 AdoptOpenJDK 8 bundled with Jira	Release notes
4.1	New help center and customer portal experience Smarter automation webhooks Information about recent activity on user profiles New avatars	Release notes
4.0	Performance improvements for common tasks New priority icons New JQL options: finding authors of updates, and finding link types New configuration for MySQL 5.7 that allows 4-byte characters Massive improvements to indexing	Release notes
3.16	This is a Long Term Support release. Support for OpenJDK 8	Release notes
3.15	Smart SLAs based on due dates Custom fields optimizer (Data Center) Sharing edit rights for filters and dashboards New events in the audit log (filters and dashboards) New look and feel of the custom fields page	Release notes
3.14	New look and feel for the most frequently used pages Support for IPv6 Project archiving for Data Center New columns on the Projects page (Issues, Last issue update) Dutch added to languages available in Jira Service Management	Release notes
3.13	New events in the audit log	Release notes
3.12	Approve requests from email Searching versions with a wildcard IPv6 support for MySQL databases	Release notes
3.11	Improved quick search	Release notes
3.10	Visibility on approvals Disable account verification emails	Release notes
3.9	This is a Long Term Support release. Project-specific priorities (from 3.9.4 only) Better canned responses Auto approvals Live monitoring of your Jira instance with JMX	Release notes
3.8	Import SLAs Events for linked issues Syntax highlighting for 25 more languages	Release notes
3.7	Canned responses comes to Jira Service Management	Release notes

Supported platform changes

From time to time we will add or end support for a platform. Here's a summary of the changes since Jira Software 7.4 and Jira Service Management 3.7.

11.2	Deprecated support for: Microsoft SQL Server 2019 (MSSQL 2019)	Supported platforms
11.1	No changes	Supported platforms
11.0	Ended support for: JDK 17 PostgreSQL 15 PostgreSQL 14 PostgreSQL 13 PostgreSQL 12 MySQL 8.0 Oracle 18c MSSQL Server 2017 Added support for: JDK 21 PostgreSQL 17 MySQL 8.4 LTS This version of Jira will only run on Java 21.	Supported platforms
10.7	No changes	Supported platforms
10.6	Deprecated support for: PostgreSQL 15 JDK 17 MySQL 8.0 MSSQL Server 2017	Supported platforms
10.5	No changes	Supported platforms
10.4	No changes	Supported platforms
10.3	No changes	Supported platforms
10.2	No changes	Supported platforms
10.1	Confirmed support for: Azure PostgreSQL Flexible Server for one primary node only	Supported platforms
10.0	Ended support for: Java 8 Java 11 `.bin` and `.exe` binary installers H2 database engine Deprecated support for: PostgreSQL 14 PostgreSQL 13 PostgreSQL 12	Supported platforms
9.17/5.17	No changes	Supported platforms
9.16/5.16	No changes	Supported platforms
9.14/5.14	Removed support for: Amazon Aurora PostgreSQL 10 Amazon Aurora PostgreSQL 11 Oracle 12c	Supported platforms
9.13/5.13	No changes	Supported platforms
9.12/5.12	No changes	Supported platforms

Earlier Jira versions that have reached End of Life

9.11/5.11	No changes	Supported platforms
9.10/5.10	Added support for: PostgreSQL 15 SQL Server 2022 Pgpool-II	Supported platforms
9.9/5.9	No changes	Supported platforms
9.8/5.8	No changes	Supported platforms
9.7/5.7	Removed support for: SQL Server 2016	Supported platforms
9.6/5.6	No changes	Supported platforms
9.5/5.5	Added support for: Java 17 H2 2.1.214 Removed support for: Android 4.0	Supported platforms
9.4/5.4	No changes	Supported platforms
9.3/5.3	No changes	Supported platforms
9.2/5.2	Removed support for: MySQL 5.7	Supported platforms
9.1/5.1	Ended support for: MySQL 5.7	Supported platforms
9.0/5.0	Added support for: PostgreSQL 14 (Server and Data Center) Amazon Aurora PostgreSQL 14 (Data Center only)	Supported platforms
8.22/4.22	Added support for: PostgreSQL 13	Supported platforms
8.21/4.21	No changes	Supported platforms
8.20/4.20	Ended support for: Microsoft Edge Legacy	Supported platforms
8.19/4.19	Added support for: PostgreSQL 12 End support for: PostgreSQL 9.6	Supported platforms
8.18/4.18	No changes	Supported platforms
8.17/4.17	Added support for: Microsoft SQL Server 2019 Microsoft Edge (Chromium)	Supported platforms
8.16/4.16	No changes	Supported platforms
8.15/4.15	No changes	Supported platforms
8.14/4.14	No changes	Supported platforms
8.13/4.13	No changes	Supported platforms
8.12/4.12	Ended support for: MySQL 5.6 Microsoft SQL Server 2014 Added support for: MySQL 8.0	Supported platforms
8.11/4.11	Ended support for: Hipchat app (also unbundled from Jira)	Supported platforms
8.10/4.10	No changes	Supported platforms
8.9/4.9	No changes	Supported platforms
8.8/4.8	Ended support for: Microsoft SQL Server 2012 PostgreSQL 9.4, 9.5 Solaris Oracle 12c R1	Supported platforms
8.7/4.7	Added support for: PostgreSQL 11 and Aurora 3.0 for Jira Data Center	Supported platforms
8.6/4.6	Added support for: PostgreSQL 10 Ended support for: Internet Explorer 11	Supported platforms
8.5/4.5	No changes	Supported platforms
8.4/4.4	Added support for: Aurora PostgreSQL for Jira Data Center Oracle 19c Oracle 18c Ended support for: Deprecation of several Jira native importers available as part of the Jira Importers Plugin (JIM). We're only supporting import from CSV and JSON. Advance notice: Createmeta REST endpoint will soon be removed.	Supported platforms
8.3/4.3	Added support for: Oracle 12c Release 2 Ended support for: Advanced notice: Ending support for several built-in importers in 8.4 Advanced notice: Removing Jira CDN dark feature in 8.4	Supported platforms
8.2/4.2	Added support for: Java 11 Microsoft SQL Server 2017 Ended support for: 32-bit installers	Supported platforms
8.1/4.1	No changes	Supported platforms
8.0/4.0	Added support for: Apache Tomcat 8.5.35 (replacing 8.5.32). Added in Jira 8.0.1. Ended support for: PostgreSQL 9.3 MySQL 5.5	Supported platforms
7.13/3.16	Added support for: OpenJDK 8	Supported platforms
7.12/3.15	Added support for: Apache Tomcat 8.5.32 (replacing 8.5.29)	Supported platforms
7.11/3.14	Added support for: Apache Tomcat 8.5.29 (replacing 8.5.6)	Supported platforms
7.10/3.13	No changes.	Supported platforms
7.9/3.12	Added support for: Microsoft SQL Server 2016	Supported platforms
7.8/3.11	No changes.	Supported platforms
7.7/3.10	No changes.	Supported platforms
7.6/3.9	No changes.	Supported platforms
7.5/3.8	No changes.	Supported platforms
7.4/3.7	Added support for: PostgreSQL 9.6 Ended support for: PostgreSQL 9.2	Supported platforms

Technical upgrade notes

This table is a high-level summary of the Jira Software and Jira Service Management upgrade notes. You should read the full upgrade notes before upgrading.

11.1	Starting with Jira Data Center 11.1, we've combined the upgrade notes and release notes into a single page. You’ll find all improvements and changes in one place, so there’s no need to switch between pages. For upgrade details, check out the release notes for the version you want to upgrade to.	Jira Software release notes Jira Service Management release notes
11.0	Spring and Jakarta upgrade Upgrade to jQuery 3 Removal of deprecated components in AUI 10 End of support for LESS Global serialization filter Add scopes to REST endpoints to use OAuth 2.0 2LO OAuth 2.0 security improvements Basic authentication disabled by default Updated Tomcat protocols	Jira Software upgrade notes Jira Service Management upgrade notes
10.7	New webhook URL encoding behavior	Jira Software upgrade notes Jira Service Management upgrade notes
10.6	Deprecated databases: PostgreSQL 15 JDK 17 MySQL 8.0 MSSQL Server 2017	Jira Software upgrade notes Jira Service Management upgrade notes
10.5	No important changes	Jira Software upgrade notes Jira Service Management upgrade notes
10.4	No important changes	Jira Software upgrade notes Jira Service Management upgrade notes
10.3	Dark theme is officially here Light theme becomes the new default Binary installers available for this release Ignore warnings from Atlassian Package Scanner	Jira Software upgrade notes Jira Service Management upgrade notes
10.2	New login experience with two-step verification Keep the database password secure in the secret storage Ignore warnings from Atlassian Package Scanner	Jira Software upgrade notes Jira Service Management upgrade notes
10.1	No important changes	Jira Software upgrade notes Jira Service Management upgrade notes
10.0	Front-end API changes OpenAPI standard for REST API documentation Removal of previously deprecated feature flags Breaking changes to the Java API Breaking changes to the REST API Removal of dependencies Removal of binary installers Jira Software and Jira Core dialogs migrated to AUI Dialog 2 Application Links compatibility Velocity path traversal prevention and allowlisting Remove http-builder for Groovy console/script Jira Service Management Assets code migrated to Groovy 4 Avoid surprises with the change calendar Updates to database schema Removal of the jira-func-tests-legacy module Disabling the runtime JavaServer Pages compilation Custom JSPs are blocked unless loaded by an action Unbundling of atlassian-frontend-runtime-plugin Deprecation of jquery-migrate 1.x Centralized dependency management Expected downtime due to database upgrade in Jira Software 10.0 and Jira Service Management 10.0 Removal of internal GraphQL APIs in Assets End of support for the H2 database engine	Jira Software upgrade notes Jira Service Management upgrade notes
9.17/5.17	No important changes	Jira Software upgrade notes Jira Service Management upgrade notes
9.16/5.16	Script directory for Groovy scripts	Jira Software upgrade notes Jira Service Management upgrade notes
9.15/5.15	Encrypted credentials will be re-encrypted on upgrade	Jira Software upgrade notes Jira Service Management upgrade notes
9.14/5.14	Archive issues with Jira Automation The ATST app upgraded to 1.54.0 with a new health check	Jira Software upgrade notes Jira Service Management upgrade notes
9.13/5.13	Store Assets attachments more efficiently in the S3 object storage Add watchers while creating issues	Jira Software upgrade notes Jira Service Management upgrade notes
9.12/5.12	No important changes	Jira Software upgrade notes Jira Service Management upgrade notes

Earlier Jira versions that have reached End of Life

9.11/5.11	Jira is getting more resilient to database connectivity dropouts User sessions get invalidated across the cluster without the system reboot Use AWS Secrets Manager to manage Jira Software configuration New infrastructure metrics for in-product diagnostics	Jira Software upgrade notes Jira Service Management upgrade notes
9.10/5.10	Search for projects and issue types in custom field contexts Get notified about Jira reindexing only when it’s really required Obfuscate the plain text password in server.xml for Tomcat Improvements to Assets import logs	Jira Software upgrade notes Jira Service Management upgrade notes
9.9/5.9	Custom field improvements Amazon S3 storage for avatars and attachments Microsoft Graph API integration for incoming mail The new `importSettings` field to manage the Developers role Share requests with Jira groups Run imports on dedicated nodes and track progress Changes to the login-free portal signup flow	Jira Software upgrade notes Jira Service Management upgrade notes
9.8/5.8	New mail queue metrics for in-product diagnostics JMX blacklist deserialization filter Microsoft Graph API integration with Jira Service Management Performance improvements in Assets	Jira Software upgrade notes Jira Service Management upgrade notes
9.7/5.7	Manual index snapshots can be taken at any time Comments for approvals Updated settings for Assets Groovy scripts	Jira Software upgrade notes Jira Service Management upgrade notes
9.6/5.6	Crowd membership changes batched during full and incremental directory syncs Cache App API deprecated `jira.diagnostics.ipdlog.poll.seconds` system property removed from In-product diagnostics Further auditing improvements Email channels support mailbox folders	Jira Software upgrade notes Jira Service Management upgrade notes
9.5/5.5	Jira migrates to Log4j2 Support for Java 17 added The H2 database upgraded from 1.4.200 to 2.1.214 In-product diagnostics updates Jira Temporary Directory Cleaner introduced Improved email filtering Auditing improvements for the customer portal and Assets	Jira Software upgrade notes Jira Service Management upgrade notes
9.4/5.4	No important changes	Jira Software upgrade notes Jira Service Management upgrade notes
9.3/5.3	Multi-threaded index catch-up for autoscaling Improved accuracy of app attribution for database usage New database connectivity metrics for in-product diagnostics Login-free customer postal for Jira Service Management Insight is now Assets in Jira Service Management	Jira Software upgrade notes Jira Service Management upgrade notes
9.2/5.2	Jira pickers improvements OAuth 2.0 for outgoing mail Diagnostic recording configuration with JFR	Jira Software upgrade notes Jira Service Management upgrade notes
9.1/5.1	Improved indexing management at Jira start-up Remove application monitoring early access preview	Jira Software upgrade notes Jira Service Management upgrade notes
9.0/5.0	Improved indexation for issue-related entities Breaking changes in SLAs Automation bundled with Jira	Jira Software upgrade notes Jira Service Management upgrade notes
8.22/4.22	Jira can now be configured as an OAuth 2.0 provider We've added support for Microsoft GCC accounts Improved indexation for issue-related entities	Jira Software upgrade notes Jira Service Management upgrade notes
8.21/4.21	No important changes	Jira Software upgrade notes Jira Service Management upgrade notes
8.20/4.20	No important changes	Jira Software upgrade notes Jira Service Management upgrade notes
8.19/4.19	Improved user assignment and mentioning performance Jira Software binary installers bundled with Java 11 We've changed the data pipeline by adding disk space checks, export schema versioning, and improving exporting user details We've added a configurable throttling mechanism to Activity Streams	Jira Software upgrade notes Jira Service Management upgrade notes
8.18/4.18	Bundled JRE disables secure connections to MySQL Community Edition 5.7.27 or older over TLS versions 1 and 1.1 We've upgraded the embedded H2 database	Jira Software upgrade notes Jira Service Management upgrade notes
8.17/4.17	User-generated custom fields and fields provided by apps are included in the data pipeline export by default We've removed obsolete JIM importers	Jira Software upgrade notes Jira Service Management upgrade notes
8.16/4.16	Changes to data pipeline REST responses	Jira Software upgrade notes Jira Service Management upgrade notes
8.15/4.15	We've made small tweaks to some of the email templates. These changes are optional for you. We've made some changes to the web.xml file, so make sure to not copy over the old file after upgrading. This could affect attachments in Jira. Jira Software: If you're an existing user of Mindville's Insight - Asset Management app, there is some important info that might affect you. Insight has been bundled with Jira Service Management, so make sure to read more about it in the upgrade notes.	Jira Software upgrade notes Jira Service Management upgrade notes
8.14/4.14	For Data Center, we'll move email templates from Jira resources to your Jira shared home directory on upgrade. If you customized the templates, read the upgrade notes for guidance on how to reapply your changes in Jira 8.14.	Jira Software upgrade notes Jira Service Management upgrade notes
8.13/4.13	No important changes	Jira Software upgrade notes Jira Service Desk upgrade notes
8.12/4.12	Important notes: Known issue: Azure SQL is reported as unsupported Known issue: MySQL 8.0 is reported as misconfigured We've added database password encryption. We've extended API response to look for archived projects. We've added new events in the Advanced audit log for Data Center. We fixed a bug that caused issues removed from sprint not showing in Burndown Chart or Sprint Report. This required full reindex.	Jira Software upgrade notes Jira Service Desk upgrade notes
8.11/4.11	Important notes: We fixed a bug that caused issues removed from sprint not showing in Burndown Chart or Sprint Report. This requires full re-index. We fixed fetching updates from different products in Jira. We upgraded Embedded Crowd in Jira from version 2.0 to 4.0. We upgraded Apache Tomcat from 8.5.50 to 8.5.56. Hipchat got unbundled from Jira.	Jira software upgrade notes Jira Service Desk upgrade notes
8.10/4.10	Important notes: If you're using Google or Microsoft for incoming mail, we recommend that you create an OAuth 2.0 integration, and reconfigure your mail servers and email channels.	Jira software upgrade notes Jira Service Desk upgrade notes
8.9/4.9	Important notes: New API to help the Versions view load faster	Jira software upgrade notes Jira Service Desk upgrade notes
8.8/4.8	Important notes: The new audit log requires that we migrate your current audit log entries. This might take some time, but it will be done in the background. We've enabled Garbage First Garbage Collection (G1 GC) for Jira instances running on Java 11.	Jira software upgrade notes Jira Service Desk upgrade notes
8.7/4.7	Important notes: PostgreSQL 11 support OpenID Connect support for Jira Data Center Changes in the issue collector Disabling HTML in custom fields description Changing how agents are treated in SLAs and automation rules Changed default behavior of sharing new requests with the customer’s organization	Jira Software upgrade notes Jira Service Desk upgrade notes
8.6/4.6	Important notes: API change for JXM monitoring Support for PostgreSQL 10 New JVM code cache check New information in the audit log Transferring custom modifications from old Jira files Better support for reply emails from Outlook by mailhandlers	Jira Software upgrade notes Jira Service Desk upgrade notes
8.5/4.5	Important notes: This is the last release to support IE 11	Jira Software upgrade notes Jira Service Desk upgrade notes
8.4/4.4	Important notes: To maximize your data security we’ve made the Public Sharing feature OFF by default. We also recommend that you revise your filter, dashboards and user permissions. We’ve introduced extra security measures to make issue attachments and keys safe and inaccessible for anonymous users. To help Outlook users respond to Jira notifications we've improved the RegexCommentHandler UI to make it easier to set it up properly. We also advise that you don't use the NonQuotedCommentHandler as it doesn't work with html or rich text emails. Email notifications will be batched by default. You can still disable the feature and the feature will remain disabled if you disabled it in a previous version of Jira. We've introduced a new way of generating user keys for new users to reduce the number of places we store personal data. All user keys for new users (no changes for existing users) have the following format: `JIRAUSER10100`. If you choose to use one of the new supported databases, Oracle 18c or 19c, you need to download a new JDBC driver. See upgrade notes for details. We're upgrading Tomcat to version 8.5.42.	Jira Software upgrade notes Jira Service Desk upgrade notes
8.3/4.3	Important notes: Jira is now bundled with AdoptOpenJDK 8 instead of Oracle's JDK. If you're installing Jira manually, you need to install JDK. We have upgraded the atlassian-jslibs plugin from version 1.2.5 to 1.4.1 and are now bundling React 16.8.6, ReactDOM 16.8.6 factory, and Marionette 4.1.2 with Jira. When you upgrade you need to reapply any custom changes you've made to your old Jira files to the same files in the upgraded version. We will show you a list of files with custom changes. To fix issues importing a backup from Jira Cloud into Jira Server, we needed to change the database column size. Now, Jira might start up slower after upgrade, especially if you're using MySQL database. You can now encrypt your database password stored in the dbconfig.xml file. We improved the cluster lock mechanism in Jira DC by introducing lock timeouts. When a node loses a cluster lock it will be automatically recoverable without any actions from administrator.	Jira Software upgrade notes Jira Service Desk upgrade notes
8.2/4.1	Important notes: We've upgraded the Microsoft JDBC driver, bundled with Jira, to 7.2.1. This versions is required for Java 11 support. Jira installers are now bundled with AdoptOpenJDK JRE 8 instead of Oracle JDK. If you're using the installer, check your Java version after the upgrade, as Jira might have switched to AdoptOpenJDK. Apps changes... We've made some look and feel changes to the help center and customer portal. This is the first round of improvements aimed at making the customer experience both simple and polished. In order to do this, we've had to make some changes to the frontend codebase and this may impact third-party apps. What's the potential impact? There's two things to be aware of: layout changes may impact how your app looks within the customer portal the customer portal now loads routes asynchronously, which can impact previously available globals. What you need to do In 4.2, your app might be impacted by these changes if no action is taken. Steps to take: Check that the dependencies your app needs are specified in your web resources. When checking this, consider if these dependencies are necessary, or if they're negatively impacting load-time performance. You can use https://bitbucket.org/atlassianlabs/atlassian-webresource-webpack-plugin to help achieve this. Check that your app works 'as expected' within the new layout. When the Service Management admin activates the new layout, the <body> element will contain the class custom-portal-layout-flag.	Jira Software upgrade notes Jira Service Desk upgrade notes
8.1/4.1	Important notes: We are deprecating 32-bit installers, and they will be removed in the upcoming release. We are deprecating the CDN dark feature, and are planning to remove it in the upcoming release. We'll replace it with an official CDN support for Jira Data Center. Apps changes... We've made some look and feel changes to the help center and customer portal. This is the first round of improvements aimed at making the customer experience both simple and polished. In order to do this, we've had to make some changes to the frontend codebase and this may impact third-party apps. What's the potential impact? There's two things to be aware of: layout changes may impact how your app looks within the customer portal the customer portal now loads routes asynchronously, which can impact previously available globals. What you need to do In Jira Service Desk 4.1, your app should work as expected, but you'll need to check your dependencies and take the recommended action outlined below. In 4.2, your app might be impacted by these changes if no action is taken. Steps to take: Check that the dependencies your app needs are specified in your web resources. When checking this, consider if these dependencies are necessary, or if they're negatively impacting load-time performance. You can use https://bitbucket.org/atlassianlabs/atlassian-webresource-webpack-plugin to help achieve this. Check that your app works 'as expected' within the new layout. When the Service Management admin activates the new layout, the <body> element will contain the class custom-portal-layout-flag.	Jira Software upgrade notes Jira Service Desk upgrade notes
8.0/4.0	Important notes: Index changes... Incompatible index: Due to the upgrade of the library responsible for the Jira index, your current index will become incompatible. You'll need to create a new index by reindexing Jira after the upgrade. Index location changes: Starting from Jira 8.0, the Jira index will be stored in a new location: `<Jira-home-directory>/caches/indexesV1`. Automatic reindex: Because of the above changes, Jira will trigger an automatic reindex after the upgrade, which might mean you'll need to reindex twice following the upgrade. Since this might be really time-consuming for large Jira instances, you can disable the automatic reindex, and run it manually whenever you're ready. Apps changes... Incompatible apps: You'll need to disable all apps that are incompatible with the new version before the upgrade. Incompatible apps might block the upgrade or the Jira startup after the upgrade. Other changes... Reduced logging: Application log output ( `atlassian-jira.log` ) is no longer mirrored in the Tomcat log file, `catalina.out` , to preserve the disk space. Jira needs more memory: We've increased the default heap size available to Jira to 2GB. Note that this change requires extra steps if you're using 32-bit systems. Zero downtime upgrades: This upgrade method won't be available when upgrading from Jira 7.x to Jira 8.x. Once you're on Jira 8.x, you can use it to upgrade to any later version. End of support... In Jira Service Desk 4.0, we've removed com.atlassian.fugue, and updated our APIs to use Core Java Data types and Exceptions. We’ve introduced this change to make it easier to develop on Jira Service Management. What you'll need to do Before using Core Java Data types and Exceptions, update any scripts, integrations, or apps that make requests to endpoints returning com.atlassian.fugue. This stops them breaking after the update. Read our Java API docs and REST API docs to learn how.	Jira Software upgrade notes Jira Service Desk upgrade notes
7.13/3.16	Important notes: After upgrading Apache Tomcat to 8.5.32, we've added new properties to the `server.xml` file. Make sure you don't copy the old files to the new Jira version, but add the missing properties (or copy your customizations to the new file). New properties, controlling the JVM code cache, have been added to the `setenv.sh / .bat` file. Jira Service Desk 3.16 has deprecated the use of com.atlassian.fugue. In Jira Service Desk 4.0, we'll be permanently removing it and updating our APIs to use Core Java Data types and Exceptions instead.	Jira Software upgrade notes Jira Service Desk upgrade notes
7.12/3.15	Important notes: Jira Service Desk 3.15 has deprecated the use of com.atlassian.fugue. In Jira Service Desk 4.0, we'll be permanently removing it and updating our APIs to use Core Java Data types and Exceptions instead.	Jira Software upgrade notes Jira Service Desk upgrade notes
7.11/3.14	Important notes: We've upgraded Apache Tomcat to 8.5.29. There might be some changes to Tomcat config files, so make sure you don't copy the old files to the new Jira version. See upgrade notes for details. We support IPv6, but recommend that you use the mixed mode (IPv4 + IPv6). If your systems are IPv6 only, with IPv4 disabled, some Jira features won't work.	Jira Software upgrade notes Jira Service Desk upgrade notes
7.10/3.13	No important changes.	Jira Software upgrade notes Jira Service Desk upgrade notes
7.9/3.12	Important notes: Jira Data Center changes cache replication to asynchronous. No immediate actions are required, but make sure you read about this change, and check whether you need to provide extra disk space in the local home directory on each node.	Jira Software upgrade notes Jira Service Desk upgrade notes
7.8/3.11	Important notes: Oracle JDBC driver is no longer shipped with Jira. You'll need to download it from the Oracle website, and copy to your Jira installation directory (`/lib`).	Jira Software upgrade notes Jira Service Desk upgrade notes
7.7/3.10	Important notes: Oracle JDBC driver is no longer shipped with Jira. You'll need to download it from the Oracle website, and copy to your Jira installation directory (`/lib`). Account verification emails are sent out to Jira Service Desk customers when requests are raised by email. After the upgrade, project administrators can disable these account verification emails. Known issues: A fix for duplicated job IDs requires extra steps in some instances, just to be sure (checking the database if the index was created; restarting your Jira instance.)	Jira Software upgrade notes Jira Service Desk upgrade notes
7.6/3.9	Important notes: Priority schemes (UI changes). We've made significant changes to how priorities are managed in Jira, but these changes are only available from Jira Service Desk 3.9.4. We're no longer shipping the Oracle JDBC driver with Jira. You'll need to download it from the Oracle site and move to the /lib directory in the Jira installation directory. Known issues: A fix for duplicated job IDs requires extra steps in some instances, just to be sure (checking the database if the index was created; restarting your Jira instance.)	Jira Software upgrade notes Jira Service Desk upgrade notes
7.5/3.8	Important notes: New JDBC driver for Microsoft SQL Server requires a new URL. If you didn't modify the original URL, you can fix it with Jira configuration tool. If you customized the URL, you might need to change it manually.	Jira Software upgrade notes Jira Service Desk upgrade notes
7.4/3.7	Important notes: New options added to the startup files to enable garbage collection. Just a heads up, no actions required.	Jira Software upgrade notes Jira Service Desk 3.7 upgrade notes

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